AI Workflow Engineer

fgf brands; Toronto; On-site; CAD 90,000 - 130,000; Full time

Benefits offered by this job

Health benefits

RRSP matching

Tuition reimbursement

Discount program

Job summary

FGF Brands is transforming its operations with an AI Workflow Engineer who will translate business problems into scalable AI-powered workflows. You will work directly with frontline teams, identifying automation opportunities and delivering human-centered processes that boost efficiency and reduce repetitive tasks.

You will partner with the Digital & AI Transformation team to implement AI tools, train staff, and uphold governance and privacy standards while advancing the department’s automation

Qualifications

• 2–4 years in a business analysis, operations, or technology implementation role.
• Hands-on experience with AI tools and automation platforms.
• Strong understanding of business processes in a functional team.
• Excellent communication for non-technical audiences.
• Curiosity and adaptability for AI-driven solutions.

Responsibilities

• Map processes to identify automation opportunities and bottlenecks.
• Design AI-assisted workflows to reduce friction and improve output.
• Partner with process owners to document current and future state workflows.
• Deploy and configure AI tools within the department's context.
• Integrate AI into existing platforms (e.g., SAP, SuccessFactors, Databricks).
• Train teams and serve as the go-to AI resource.
• Collaborate with central AI team on standards and governance.
• Monitor and iterate AI workflow performance.

Skills

AI tools usage

Business process knowledge

Communication skills

Problem solving

Tools

Power Automate

Zapier

Enterprise platforms

Job description

Job Description

We’re a naan traditional company…AI Workflow Engineer

Summary

FGF Brands is in the middle of a meaningful transformation. This role is not about deploying technology for technology's sake, it’s about supporting the people in each team to be faster, smarter, and less burdened by repetitive work. The AI Workflow Engineer is a multiplier: one person who can meaningfully elevate the capacity and capability of an entire team.

As FGF Brands accelerates its Digital and AI Transformation, the AI Workflow Engineer plays a critical role at the intersection of technology and day-to-day operations. Embedded directly within a team and reporting directly to the Digital & AI Transformation Lead, with a dotted-line relationship to the Functional Head of the team they support, this individual serves as the team’s dedicated AI practitioner, identifying opportunities to automate, augment, and redesign workflows using AI tools and intelligent systems.

This is not a traditional IT role. The AI Workflow Engineer works shoulder-to-shoulder with frontline teams and functional leaders to translate business problems into scalable AI-powered solutions, building practical, human-centered workflows that stick.

What FGF Offers:

• FGF believes in Home Grown Talent, accelerated career growth with leadership training. Unleashing Your Potential
• Competitive Compensation, Health Benefits, & a generous flexible medical / Health spending account
• RRSP matching program
• Tuition reimbursement

Discount program that covers almost everything under the sun - Restaurants, gyms, shopping etc.

Primary ResponsibilitiesWorkflow Discovery & Design

• Map existing departmental processes to identify automation opportunities, bottlenecks, and high-effort manual tasks
• Design and prototype AI-assisted workflows that reduce friction and improve output quality
• Partner with process owners to document current-state and future-state workflows

AI Tool Implementation

• Deploy and configure AI tools (e.g., generative AI, intelligent automation, ML-assisted decision tools) within the department's operational context
• Integrate AI capabilities into existing platforms (e.g., SuccessFactors, SAP, BDC, Databricks, productivity suites)
• Customize prompts, workflows, and tool configurations to meet departmental needs

Enablement & Adoption

• Train department team members on new AI-powered tools and workflows
• Serve as the go-to resource for AI questions, use case ideation, and troubleshooting within the team they support
• Champion responsible AI use, including data privacy, accuracy checks, and appropriate human oversight

Collaboration & Governance

• Work closely with the central Digital & AI Transformation team to align on standards, tools, and governance frameworks
• Share learnings, reusable workflow components, and best practices across the network of embedded AI Engineers
• Escalate complex technical or ethical issues to the appropriate central team

Continuous Improvement

• Monitor AI workflow performance and iterate based on team feedback and outcome data
• Stay current on emerging AI tools and methodologies relevant to the team's function
• Proactively identify the next wave of automation opportunities as the department matures

Required Experience

• 2–4 years of experience in a business analysis, operations, process improvement, or technology implementation role
• Hands-on experience working with AI tools (e.g., generative AI platforms, automation tools, workflow builders such as Power Automate, Zapier, or similar)
• Strong understanding of business processes and comfort working within a functional business team (not just IT)
• Excellent communication skills — able to translate technical concepts for non-technical audiences
• Curiosity, adaptability, and a genuine interest in how AI can solve real operational problems

Nice to have

• Experience with enterprise platforms relevant to the assigned department (e.g., SuccessFactors, SAP,)
• Experience working with operational data or process-heavy environments (e.g., supply chain, manufacturing, finance operations)
• Familiarity with prompt engineering, LLM-based tools, or AI governance concepts
• Background in change management or user adoption
• Prior experience in manufacturing, CPG, or food industry environment

What is the recipe for a great career at FGF?

Working at FGF Brands, there is never a dull moment! As a successful company that is continually growing there is always challenging yet rewarding work to be a part of.We have an entrepreneurial spirit which encourages all our team members to use their own creativity and out of the box thinking to come up with solutions and new ideas.

In compliance with Ontario’s Bill 190, we confirm that this posting represents a current, existing vacancy within our organization.

Disclaimer:

The above describes the general responsibilities, required knowledge and skills. Please keep in mind that other duties may be added or this description may be amended at any time.