AI Solution Specialist

Infoblox

Burnaby

Hybrid

CAD 83,000 - 119,000

Full time

8 days ago

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Benefits offered by this job

Health coverage

Flexible work options

Career growth opportunities

Volunteer time

Job summary

Infoblox in Burnaby, BC is seeking an AI Solution Specialist to design, deliver, and scale practical AI solutions across the business strategy team. You’ll translate real problems into secure, production-ready AI workflows using enterprise platforms, collaborating with IT, data, and security teams to ensure governance and impact.

You’ll pilot end-to-end projects, define KPIs, and build lightweight business cases.

Qualifications

Bachelor’s degree or higher in a related field; Master’s is a plus.
Strong AI background with automation or analytics experience.
Ability to design practical AI solutions from ambiguous problems.

Responsibilities

Identify and prioritize high-impact AI use cases across functions.
Translate needs into practical AI solution designs with agents and copilots.
Design and configure AI workflows using Glean, Copilot Studio and other tools.
Collaborate with IT, data and security to connect solutions to data sources.
Build metrics and business cases; instrument telemetry to track impact.
Run end-to-end pilots from discovery to production rollout.
Create guides and training to drive adoption in daily work.
Share reusable patterns and checklists for future AI projects.

Skills

AI strategy and problem solving

Solutions design

Project / program management

Data analysis and KPI definition

Cross-functional collaboration

Stakeholder communication

Process mapping and requirements

Business analysis

Education

Bachelor’s degree in business, information systems, computer science, engineering, or related field

Master’s degree (MBA or similar) is a plus

Tools

Glean

Microsoft Copilot

Copilot Studio

Power Automate

Job description

At Infoblox, every breakthrough begins with a bold “what if.”
What if your ideas could ignite global innovation?
What if your curiosity could redefine the future.

We invite you to step into the next exciting chapter of your career journey. Bring your creativity, drive, your daring spirit, and feel what it’s like to thrive on a team big enough to make an impact, yet small enough to make a difference. Our cloud-first networking and security solutions already protect 70% of the Fortune 500, and we’re looking for creative thinkers ready to push that influence even further. Join us and discover how far your bold “what if” can take the world, your community, and your career.

Here, how we empower our people is extraordinary: Glassdoor Best Places to Work 2025, Great Place to Work-Certified in five countries, and Cigna Healthy Workforce honors three years running — and what we build is world-class: recognized as CybersecAsia’s Best in Critical Infrastructure 2024—evidence that when first-class technology meets empowered talent, remarkable careers take shape. So, what if the next big idea, and the next great career story, comes from you? Become the force that turns every “what if” into “what’s next”.

In a world where you can be anything, Be Infoblox.

AI Solution Specialist

We have an opportunity for an AI Solution Specialist to join our Business Strategy team in Burnaby, reporting to the Strategic Programs Director. In this pivotal role, you will help design, deliver, and scale practical AI solutions that transform how Bloxers work — from productivity and automation to decision support and AI-indexed workflows. Collaborating closely with functional leaders, IT, operations, data and AI teams, and our AI Investment Office, you will translate real business problems into secure, production-ready AI solutions that deliver measurable value using enterprise platforms such as Glean and Microsoft Copilot.

Be a Contributor — What You’ll Do

Identify and prioritize high-impact AI use cases and workflows across functions that improve productivity, cycle time, quality, or decision-making
Translate business needs into practical AI solution designs, including agents, copilots, automations, and analytics grounded in enterprise data
Design and configure AI agents and workflows using platforms such as Glean, Microsoft Copilot, Copilot Studio, and approved third-party AI tools
Collaborate with IT, data, and security teams to connect solutions to the right systems and data sources, aligned to Infoblox AI governance and guardrails
Build clear success metrics and lightweight business cases for AI solutions, and instrument telemetry to track adoption, time saved, quality, and financial impact
Run pilots end to end — from discovery and scoping through testing, user feedback, iteration, and production rollout
Use AI tools directly in your own work (e.g., GenAI copilots, RAG-based agents, analytics assistants) to accelerate analysis, content, documentation, and reporting
Partner with enablement and change leaders to create simple how-to guides, demo flows, and training moments that help teams adopt AI in daily work
Document and share reusable patterns, prompts, architectures, and checklists so future AI solutions can be built faster and more consistently

Be Prepared — What You Bring

Relevant foundational skills in business analysis, solutions consulting, project/program management, or operations analysis, as well as a strong AI background in AI and experience with automation or advanced analytics
Proven ability to take ambiguous business problems and design practical technology or AI solutions that deliver measurable outcomes
Hands‑on experience with AI or automation platforms (e.g., Glean, Microsoft Copilot, Copilot Studio, Power Automate, low‑code agents, or comparable tools)
Strong skills in mapping workflows and processes, defining requirements, and breaking work into clear, testable steps
Comfort working with data — using AI copilots, BI tools, or basic queries to explore datasets, define KPIs, and interpret trends
Excellent written and verbal communication skills, with the ability to explain AI concepts, tradeoffs, and risks to non‑technical stakeholders
Experience collaborating across business, IT, and data teams, and influencing stakeholders without direct authority
Growth mindset and curiosity about emerging AI capabilities, with a track record of learning and applying new tools quickly
Bachelor’s degree in business, information systems, computer science, engineering, or a related field; Master’s degree (e.g., MBA or similar) is a plus

Be Successful — Your Path

First 90 Days: Immerse in our culture, connect with mentors (Blox Buddies), and map the systems and meet with key stakeholders that rely on your work. Discuss and create short/long term goals.

Six Months:

Deliver 2–3 scoped AI solutions or agents from discovery through pilot that show clear time savings, quality gains, or decision improvements
Establish a prioritized backlog of AI opportunities for focus areas, with value hypotheses, initial sizing, and agreed success metrics
Set up basic dashboards or reports tracking adoption, usage, and impact for your solutions, using Rosie, Glean, or other analytics tools
Build strong working rhythms with Business Strategy, IT, data and AI partners, and functional leaders in primary stakeholder groups

One Year:

Own a portfolio of production AI solutions delivering sustained, quantified impact (hours saved, cycle‑time reduction, revenue or cost improvements, risk reduction)
Standardize 2–3 reusable patterns or blueprints (e.g., summarization, reconciliation, intake triage, workflow orchestration) that other teams can adopt
Serve as a trusted thought partner to leaders on where to apply AI next and how to balance ambition, feasibility, and risk
Contribute to Infoblox’s AI operating model by sharing lessons learned, helping refine governance, and mentoring newer AI builders and champions

Our culture thrives on inclusion, rewarding the bold ideas, curiosity, and creativity that move us forward. In a community where every voice counts, continuous learning is the norm. So, whether you code, create, sell, or care for customers, you’ll grow and belong here.

Comprehensive health coverage, generous PTO, and flexible work options
Learning opportunities, career‑mobility programs, and leadership workshops
Sixteen paid volunteer hours each year, global employee resource groups, and a “No Jerks” policy that keeps collaboration healthy
Modern offices with EV charging, healthy snacks (and the occasional cupcake), plus hackathons, game nights, and culture celebrations
CharitableGiving Program supported by Company Match
We practice pay transparency and reward performance. Offers reflect role location, internal equity, experience, skills, education, and certifications. Base salary for this position: Base salary is $58,900 - $84,920 plus corporate bonus

Ready to Be the Difference?

Infoblox is an Aff…
#LI-MP1
#LI-Hybrid

Job Info