Regional Manager, Workplace - Americas

Infoblox; Burnaby; On-site; CAD 115,000 - 174,000; Full time

Benefits offered by this job

Health coverage

PTO & flexible work options

Learning opportunities

Leadership workshops

Volunteer hours & ERGs

Job summary

Infoblox in Burnaby, Canada is seeking a Regional Manager, Workplace - Americas to lead strategy and operations across the Americas, including the US, Canada, and Latin America. You will oversee facilities, workplace services, employee engagement, health and safety, and events while partnering with regional leaders to advance a consistent, data-informed global workplace strategy.

Be prepared to translate global standards into regional plans, manage budgets and vendors, implement SOPs, and roll

Qualifications

• 12+ years of progressive experience in workplace operations or a related function.
• Experience delivering across multiple sites, countries, or a regional portfolio.
• Ability to execute plans, maintain service standards, and improve processes within policy.
• Strong knowledge of facilities operations, vendor/contract management, budget oversight, and employee engagement.
• Experience leading openings, relocations, renovations, or other workplace projects within scope and budget.

Responsibilities

• Translate global standards into regional operating plans, service expectations, ownership, and escalation paths.
• Oversee day-to-day workplace services across offices, coworking, and virtual environments.
• Maintain safe, compliant workplaces; coordinate inspections, emergency prep, and EHS activities.
• Manage workplace projects—openings, relocations, renovations, expansions, fit-outs, and tech enablement.
• Manage regional budgets, track spend, contracts, renewals, and vendor performance.
• Implement SOPs, playbooks, service catalogs, and documentation with local adaptations.
• Monitor dashboards, service levels, utilization, and risk; report to Director with insights.
• Roll out AI-enabled workflows and analytics to improve productivity and decision support.
• Lead and coach regional workplace teams; foster collaboration across time zones.

Skills

Workplace strategy

Multi-site management

Contract management

Budget management

Data analytics

AI tools

Education

Bachelor’s degree in business/related field

Tools

Kadence

ServiceNow

Envoy

OfficeSpace

Power BI

Microsoft 365

Teams

SharePoint

Job description

At Infoblox, every breakthrough begins with a bold "what if."

What if your ideas could ignite global innovation?

What if your curiosity could redefine the future?

We invite you to step into the next exciting chapter of your career journey. Bring your creativity, drive, your daring spirit, and feel what it’s like to thrive on a team big enough to make an impact, yet small enough to make a difference. Our cloud-first networking and security solutions already protect 70% of the Fortune 500, and we’re looking for creative thinkers ready to push that influence even further. Join us and discover how far your bold "what if" can take the world, your community, and your career.

How we empower our people is extraordinary: we’re recognized as a Glassdoor Best Place to Work 2025, Great Place to Work-Certified in five countries, and honored by Cigna as a Healthy Workforce honors for three consecutive years; and what we build is world class: named CybersecAsia’s Best in Critical Infrastructure 2024 — clear evidence that when first-class technology meets empowered talent, remarkable careers take shape. So, what if the next big idea, and the next great career story, comes from you? Become the force that turns every "what if" into "what’s next."

In a world where you can be anything, Be Infoblox.

We have an opportunity for a Regional Manager, Workplace - Americas to join our Workplace Operations & Events team in Burnaby, Canada, reporting to the Director, Global Workplace Operations and Events. In this pivotal role, you will lead workplace strategy and operational excellence across the Americas, including the United States, Canada, and Latin America. You will oversee facilities, workplace services, employee engagement, employee health and safety, and events while partnering with regional workplace leaders and the global director to advance a consistent, data-informed global workplace strategy.Collaborating closely with Facilities, Corporate Real Estate, People & Places, IT, Security, Procurement, Finance, Legal, DEI, Benefits, ERGs, and business leaders, you will build a scalable regional operating model that delivers safe, inclusive, efficient, and engaging workplaces. You will combine strategic leadership, operational discipline, change management, and practical use of AI-enabled tools to improve productivity, service delivery, analytics, automation, and decision support across the region.

Be a Contributor — What You’ll Do

• Manage delivery of workplace priorities across the Americas. Translate global standards and department objectives into regional operating plans, schedules, service expectations, ownership, and escalation paths; surface issues and recommend improvements to the Director, Global Workplace Operations and Events
• Oversee day-to-day workplace services across offices, managed workplaces, coworking locations, and virtual environments, including building operations, maintenance, security coordination, access control, reception, food and beverage, mail and shipping, transportation, and amenities
• Maintain safe, reliable, compliant, and business-ready workplaces by coordinating inspections, preventive maintenance, emergency preparedness, incident response, business continuity, and regional EHS activities in line with company policies and local requirements; escalate material risks
• Manage workplace projects—including openings, relocations, renovations, expansions, fit-outs, technology enablement, and site exits—against approved scope, schedule, and budget. Partner with Corporate Real Estate on regional input for portfolio planning, lease milestones, site strategy, space planning, growth forecasts, and investments
• Manage regional operating and capital budgets and forecasts within approved plans. Track spend, vendor commitments, contracts, renewals, and performance; address variances and recommend cost-effective options
• Implement global and regional processes, SOPs, playbooks, service catalogs, intake models, and documentation while accounting for local requirements Coordinate change management and communications, monitor adoption, and recommend process or policy updates as needed
• Monitor workplace measures such as service levels, vendor performance, utilization, employee experience, events, safety, budgets, and efficiency. Prepare clear dashboards, business updates, recommendations, and risk escalations for the Director and cross-functional partners
• Coordinate the rollout of approved workplace technology and AI-enabled use cases—such as reporting, workflow automation, knowledge management, request triage, and decision support
• Coordinate an annual engagement and events calendar with business leaders,Benefits, ERGs, and Culture Club; deliver inclusive, locally relevant programs for onsite, hybrid, and remote employees within established priorities and budgets
• Lead, coach, and develop regional workplace team members; clarify priorities, support performance and capability development, and foster a collaborative, service-oriented culture across locations and time zones

Be Prepared — What You Bring

• 12+ years of progressive experience in workplace operations, facilities management, corporate real estate, employee experience, hospitality, events, EHS, or a related function, including experience managing delivery across multiple sites or a regional portfolio
• Demonstrated success managing workplace operations across multiple locations, countries, business groups, or a geographically distributed portfolio
• Ability to execute operational plans and service standards, maintain effective processes, and recommend practical improvements within established policies and business priorities
• Strong knowledge of facilities operations, workplace services, vendor and contract management, space planning, occupancy and utilization, office projects, budget management, employee engagement, events, EHS, and business continuity
• Experience managing office openings, relocations, renovations, expansions, fit-outs, or other workplace and real estate initiatives to approved scope, schedule, and budget, in partnership with relevant teams
• Ability to work effectively with senior leaders and cross-functional teams, influence without relying solely on formal authority, and make sound operational decisions in changing or ambiguous situations
• Experience using workplace management, service-management, collaboration, analytics, and reporting tools such as Kadence, ServiceNow, Envoy, OfficeSpace, Microsoft 365, Teams, SharePoint, Power BI, or comparable platforms
• Practical experience applying AI-enabled tools or automation to improve productivity, reporting, knowledge management, employee support, workflow efficiency, analytics, or decision-making, with sound judgment regarding accuracy, privacy, security, and human oversight
• Excellent communication, presentation, negotiation, organizational, financial, and project-management skills, with the ability to work across cultures, time zones, and local requirements
• Bachelor’s degree in business, operations, facilities management, corporate real estate, hospitality, or a related field; master’s degree or relevant certifications such as CFM, FMP, PMP, LEED, OSHA, or EHS credentials a plus

Be Successful — Your Path

First 90 Days: Immerse in our culture, connect with mentors (Blox Buddies), and map the systems and meet with key stakeholders that rely on your work. Discuss and create short/long term goals.

Six Months:

• Complete a current-state assessment of Americas workplace operations, facilities, services, EHS, engagement, events, systems, vendors, budgets, risks, and stakeholder needs
• Define a regional operating model with clear decision rights, ownership, escalation paths, service standards, and operating rhythms; establish a prioritized roadmap spanning portfolio optimization, technology, process standardization, engagement, EHS, events, and operational improvements
• Implement an initial KPI dashboard covering utilization, service performance, vendor delivery, budget, safety, employee experience, and engagement; launch or advance an AI-enabled workplace use case with documented controls and success measures
• Build an annual Americas engagement and events calendar with HR, DEI, Benefits, ERGs, Culture Club, and business leaders

One Year:

• Operationalize a scalable Americas workplace model with documented SOPs, governance, playbooks, service standards, and regular business reviews
• Demonstrate measurable improvements in service consistency, operational efficiency, employee experience, vendor performance, risk management, budget visibility, or cost effectiveness
• Deliver a data-informed portfolio and workplace strategy that supports growth forecasts, utilization trends, site decisions, space planning, capital investments, and lease milestones; implement workplace technology and AI-enabled workflows that reduce manual effort, improve service visibility, strengthen analytics, and support faster decisions
• Establish a consistent, inclusive engagement and events program for onsite, hybrid, and remote employees, while building regional team strength through coaching, cross-location collaboration, and capability development

Our culture thrives on inclusion, rewarding the bold ideas, curiosity, and creativity that move us forward. In a community where every voice counts, continuous learning is the norm. So, whether you code, create, sell, or care for customers, you’ll grow and belong here.

• Comprehensive health coverage, generous PTO, and flexible work options
• Learning opportunities, career-mobility programs, and leadership workshops
• Sixteen paid volunteer hours each year, global employee resource groups, and a "No Jerks" policy that keeps collaboration healthy
• Modern offices with EV charging, healthy snacks, plus hackathons, game nights, and culture celebrations
• Charitable Giving Program supported by Company Match
• We practice pay transparency and reward performance. Offers reflect role location, internal equity, experience, skills, education, and certifications. Base salary for this position:$115,300 - $173,800 plus corporate bonus potential

Ready to Be the Difference?

Infoblox is an Affirmitive Action and Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis

#LI-Hybrid
#LI-MA1

Job Info

• Job Identification 8262
• Locations Infoblox Canada Ltd, BURNABY, British Columbia, V5H 4M2, CA
• Posted Salary Range 115300.00 - 173800.00