AI Outcome Customer Developer, Forward Deployed Development

Google LLC; Toronto; On-site; CAD 198,000 - 202,000; Full time

Job summary

Google Toronto, ON, Canada seeks an AI Outcome Customer Developer to bridge pre-sales and post-sales execution for strategic AI accounts. You will architect integrations, review code contexts, and guide delivery with enterprise-grade AI solutions within the Forward Deployed Development framework.

You will collaborate with account teams, influence technical stakeholders, and translate complex issues into business impact, aligning with Google’s AI portfolio and Vertex AI platform.

Qualifications

• 7 years of experience with cloud native architecture in a customer-facing or support role.
• Experience interfacing with product or development organizations on technical delivery.
• Experience in system design or reading code (Java, C++, Python).
• Experience with orchestration frameworks and enterprise integrations.

Responsibilities

• Lead upfront technical design for enterprise AI solutions and secure integration of models and connectors.
• Dive into code-level context to diagnose and resolve complex customer implementation issues.
• Collaborate with Product and developing teams, translating field feedback into feature requests.
• Steer implementation strategy through architectural foresight while delivering for customer-facing teams.
• Partner with account teams during technical evaluation phases to shape proposals and adoption.

Skills

Cloud native architecture

Technical delivery strategies

System design

Code reading (Java, C++, Python)

Orchestration frameworks

Enterprise integrations / cloud infra

Education

Bachelor’s degree or equivalent practical experience

Job description

AI Outcome Customer Developer, Forward Deployed Development

Share AI Outcome Customer Developer, Forward Deployed Development

Google Toronto, ON, Canada

This posting is for a new vacancy. Google utilizes AI tools to assist in assessing candidates in our hiring processes. In most instances, this position requires in-person interviews as part of the hiring process.

• Bachelor’s degree or equivalent practical experience.
• 7 years of experience with cloud native architecture in a customer-facing or support role.
• Experience with technical delivery strategies and interfacing with product or development organizations.
• Experience in either system design or reading code (e.g., Java, C++, Python).
• Experience in system design or orchestration frameworks (e.g., LangGraph, AutoGen, CrewAI).
• Experience with enterprise integrations (APIs, enterprise content management (ECMs), identity), Cloud infrastructure, or AI/ML model deployments.

Preferred qualifications:

• Experience into novel technical issues, deciphering ambiguity, diagnosing bugs, and emerging with credible architectural solutions.
• Experience orchestrating specialized technical resources to execute complex builds.
• Experience engaging with, presenting to, and influencing technical stakeholders or executive leaders.
• Excellent executive communication skills, capable of translating deep technical integration issues into business impact.

About the job

As an AI Outcome Customer Developer in our GTM AI Tech organization, you work as an enterprise architect, technical debugger, development liaison and technical delivery manager. You will bridge the gap between pre-sales agreement shaping and post-sales execution. Entering the agreement cycle during the technical evaluation phase for strategic AI accounts, you will ensure that solutions are shaped strictly through the lens of adoption, rapid activation, and viable delivery. Aligned with our Forward Deployed Development (FDD) organization, you will architect how these technical assets actually integrate into the customer's IT ecosystem (connectors, identity, data residency, legal constraints).

It's an exciting time to join Google Cloud's Go-To-Market team, leading the AI revolution for businesses worldwide. You'll excel by leveraging Google's brand credibility—a legacy built on inventing foundational technologies and proven at scale. We'll provide you with the world's most advanced AI portfolio, including frontier Gemini models, and the complete Vertex AI platform, helping you to solve business problems. We're a collaborative culture providing direct access to DeepMind's engineering and research minds, empowering you to solve customer challenges. Join us to be the catalyst for our mission, drive customer success, and define the new cloud era—the market is yours.

Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

• Partner with account teams and practice Customer Developers (CDs) during technical evaluation phases to assess project feasibility, shape proposals for long-term adoption, and validate FDD engagement requests.
• Lead upfront technical design for enterprise-grade AI solutions, ensuring seamless and secure integration of models, agents, and connectors into existing customer data pipelines, identity providers, and compliance boundaries.
• Dive into code-level context to diagnose and resolve complex customer implementation issues, identify core product bugs, and test workarounds to clear execution roadblocks.
• Serve as the definitive liaison to core Product and developing teams, troubleshooting systemic deployment blockers and translating real-world field feedback into actionable feature requests.
• Steer implementation strategy through technical authority and architectural foresight while owning the technical reality of delivery alongside customer-facing teams.

Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

Equity is granted exclusively and discretionarily by Alphabet Inc. on the basis of an agreement concluded between you and Alphabet Inc. Alphabet Inc. is your sole contractual partner with respect to equity grants. GSU grants are not guaranteed, are discretionary, are subject to approval by the Alphabet Inc. board of directors or its delegate, the terms of the relevant Alphabet Inc. stock plan, and your grant agreement. They have no impact on statutory payments. Current or past grants do not confer an acquired right.

Canada: $198000 - $202000 (CAD) + 20% bonus target + equity + benefits