Manager, Technical Solutions, Cloud Applied AI

Google; Southwestern Ontario; On-site; CAD 248,000 - 255,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) with company match

Paid time off: 20 days/year

Sick leave: 40 hours/year

Maternity leave

Baby bonding leave

Holidays: 13 paid days

Job summary

Google seeks a Manager, Technical Solutions, Cloud Applied AI to oversee a team delivering agentic AI solutions for global clients. You will guide deployment specialists, shape frameworks, and collaborate with product and customer teams to translate complex business needs into AI-enabled, scalable outcomes.

You will influence roadmaps, mentor engineers, and lead cross-functional programs across Google Cloud, ensuring high-impact results for enterprise customers.

Qualifications

• Bachelor's degree in Science, Technology, Engineering, Mathematics, or equivalent practical experience.
• 10 years of experience in customer-facing technical roles in enterprise systems.
• 6 years of experience writing code in one or more general purpose languages.
• Experience with LLMs, prompt development, and conversational AI frameworks.
• Experience with people management or mentoring/team coaching.

Responsibilities

• Lead and scale a high-performing developing team to deliver agentic solutions.
• Drive direct customer engagements and provide architectural guidance to client teams and executives.
• Pioneer advanced agent architectures and integrate LLM outputs with enterprise systems like SAP and Salesforce.
• Stress-test pre-GA features in real-world environments and influence product roadmaps.
• Establish evaluation pipelines to benchmark agent performance while coordinating with partners.

Skills

Customer-facing tech leadership

LLMs & AI frameworks

People management/mentoring

Programming languages (C++, Java, Py,/

Stakeholder communication

Education

Bachelor's degree in STEM

Master's degree preferred

Tools

GCP

Salesforce

SAP

Job description

Manager, Technical Solutions, Cloud Applied AI

This posting is for a new vacancy.

Google utilizes AI tools to assist in assessing candidates in our hiring processes.

In accordance with Washington state law, we are highlighting our comprehensive benefits package, which is available to all eligible US based employees. Benefits for this role include:

• Health, dental, vision, life, disability insurance
• Retirement Benefits: 401(k) with company match
• Paid Time Off: 20 days of vacation per year, accruing at a rate of 6.15 hours per pay period for the first five years of employment
• Sick Time: 40 hours/year (increased to 69 hours/year for Seattle) including 5 discretionary sick days per instance
• Maternity Leave (Short-Term Disability + Baby Bonding): 28-30 weeks
• Baby Bonding Leave: 18 weeks
• Holidays: 13 paid days per year

Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Waterloo, ON, Canada; Kirkland, WA, USA; New York, NY, USA.

Minimum qualifications:

• Bachelor's degree in Science, Technology, Engineering, Mathematics, or equivalent practical experience.
• 10 years of experience in customer-facing technical roles (e.g., Solutions Architect, Forward Deployed Specialist, Principal Consultant) with a focus on enterprise systems.
• 6 years of experience writing code in one or more general purpose programming languages (e.g., C++, Java, Python, Go, etc).
• Experience with Large Language Models (LLMs), prompt development, and conversational AI frameworks.
• Experience with people management in a technical environment, or experience with mentoring and coaching team members.

Preferred qualifications:

• Master's degree in Engineering, Computer Science, or a related technical fields.
• Experience building and scaling complex production systems and working with multi-stakeholder technical projects, and with Google Cloud Platform (GCP) environment setup and cloud architecture.
• Experience with technical consulting and telecom customer deployments or related industries, including navigating governance, security, and procurement processes.
• Ability to bridge the gap between LLM capabilities and deterministic enterprise systems (e.g., Salesforce, SAP).
• Ability to lead cross-functional teams and influence executive stakeholders in large, cross-functional organizations.
• Excellent leadership skills, with an ability to motivate large teams in a changing environment.

About the job

Cloud Applied AI (AAI) powers business growth with Gemini Enterprise. Our portfolio includes Gemini Enterprise for Customer Experience, along with other vertical and domain packaged solutions. We enable high adoption and speed to value by building solutions that are quickly deployed, delivering new 0-to-1 capabilities with startup agility. Team members operate at the forefront of AI, collaborating directly with model builders with unprecedented speed.

In this role, you will oversee technical solutions consultants across multiple customer deployments, and are a high-visibility multiplier responsible for turning the promise of Agentic AI into production reality for Google’s most global customers. You will sit at the nexus of Product, Developing, and the Customer, translating complex business friction into elegant, reasoning-based AI solutions.

You will contribute to the end-to-end delivery of agentic solutions, working with a group of deployment specialists to implement best practices for delivering at scale and velocity. You will be a builder, a systems thinker, and a master of navigating complex technical and business issues and will guide, mentor and scale your team for direct customer impact. You will be working with a group of deployment specialists while simultaneously incubating new products and defining the best practices that will enable the entire Google Cloud ecosystem. Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems. Individuals pay is determined by factors including job-related skills, experience, and relevant education or training.

US: $233000 - $325000 (USD) + 25% bonus target + equity + benefits

Canada: $248000 - $255000 (CAD) + 25% bonus target + equity + benefits

Learn more about benefits at Google.

Responsibilities

• Lead and scale a high-performing developing team to deliver 0-to-1 agentic solutions, maintaining an approach to debugging, prompt developing, and framework standardization.
• Drive direct customer engagements and resolve high-stakes escalations, providing authoritative architectural guidance to client developing teams and C-suite executives.
• Pioneer advanced agent architectures (such as Agent-MVC) and safely integrate non-deterministic LLM outputs with deterministic enterprise systems like SAP and Salesforce.
• Stress-test pre-GA features in real-world environments, synthesizing field intelligence to directly influence Google Cloud Product and Developing roadmaps.
• Establish evaluation pipelines (utilizing Gold Datasets and Judge frameworks) to benchmark agent performance while managing third-party vendor and delivery partners.

Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google's Applicant and Candidate Privacy Policy.

Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.

If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.

Equity is granted exclusively and discretionarily by Alphabet Inc. on the basis of an agreement concluded between you and Alphabet Inc. Alphabet Inc. is your sole contractual partner with respect to equity grants. GSU grants are not guaranteed, are discretionary, are subject to approval by the Alphabet Inc. board of directors or its delegate, the terms of the relevant Alphabet Inc. stock plan, and your grant agreement. They have no impact on statutory payments. Current or past grants do not confer an acquired right.