AI Outcome Customer Developer, Forward Deployed Development

Google; Toronto; On-site; CAD 198,000 - 202,000; Full time

Job summary

Google is hiring an AI Outcome Customer Developer in its GTM AI Tech organization in Canada. The role blends enterprise architecture, technical debugging, development liaison, and delivery management to shape adoption-driven solutions for strategic AI accounts.

Entering the agreement cycle during technical evaluation, you’ll align integrations with data residency, identity, connectors, and compliance boundaries while collaborating with DeepMind and Vertex AI teams.

Qualifications

• Bachelor's degree or equivalent practical experience.
• 7 years of cloud native architecture experience in a customer-facing or support role.
• Experience with technical delivery strategies and interfacing with product or development teams.
• Experience in system design or reading code (Java, C++, Python).
• Experience with APIs, enterprise content management (ECMs), identity, cloud infrastructure, or AI/ML model deployments.

Responsibilities

• Partner with account teams during technical evaluation phases to assess feasibility and shape long-term adoption.
• Lead upfront technical design for enterprise-grade AI solutions and secure model integrations.
• Diagnose and resolve complex customer implementation issues at code level and test workarounds.
• Serve as liaison to core Product and developing teams, translating field feedback into feature requests.
• Steer implementation strategy with architectural foresight and delivery accountability.

Skills

Cloud native architecture

Technical delivery strategies

Interface with product/development

System design

Code reading (Java/C++/Python)

APIs/ECMs/identity/cloud infra

AI/ML model deployments

Education

Bachelor's degree or equivalent practical experience

Tools

LangGraph

AutoGen

CrewAI

Job description

This posting is for a new vacancy.

Google utilizes AI tools to assist in assessing candidates in our hiring processes.

Minimum qualifications

• Bachelor's degree or equivalent practical experience.
• 7 years of experience with cloud native architecture in a customer-facing or support role.
• Experience with technical delivery strategies and interfacing with product or development organizations.
• Experience in either system design or reading code (e.g., Java, C++, Python).
• Experience in system design or orchestration frameworks (e.g., LangGraph, AutoGen, CrewAI).
• Experience with enterprise integrations (APIs, enterprise content management (ECMs), identity), Cloud infrastructure, or AI/ML model deployments.

Preferred qualifications

• Experience into novel technical issues, deciphering ambiguity, diagnosing bugs, and emerging with credible architectural solutions.
• Experience orchestrating specialized technical resources to execute complex builds.
• Experience engaging with, presenting to, and influencing technical stakeholders or executive leaders.
• Excellent executive communication skills, capable of translating deep technical integration issues into business impact.

About The Job

As an AI Outcome Customer Developer in our GTM AI Tech organization, you work as an enterprise architect, technical debugger, development liaison and technical delivery manager. You will bridge the gap between pre-sales agreement shaping and post-sales execution. Entering the agreement cycle during the technical evaluation phase for strategic AI accounts, you will ensure that solutions are shaped strictly through the lens of adoption, rapid activation, and viable delivery. Aligned with our Forward Deployed Development (FDD) organization, you will architect how these technical assets actually integrate into the customer's IT ecosystem (connectors, identity, data residency, legal constraints).

It's an exciting time to join Google Cloud's Go-To-Market team, leading the AI revolution for businesses worldwide. You'll excel by leveraging Google's brand credibility- a legacy built on inventing foundational technologies and proven at scale. We'll provide you with the world's most advanced AI portfolio, including frontier Gemini models, and the complete Vertex AI platform, helping you to solve business problems. We're a collaborative culture providing direct access to DeepMind's engineering and research minds, empowering you to solve customer challenges. Join us to be the catalyst for our mission, drive customer success, and define the new cloud era—the market is yours.

Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

Canada: $198000 - $202000 (CAD) + 20% bonus target + equity + benefits

Responsibilities

Learn more about benefits at Google .

• Partner with account teams and practice Customer Developers (CDs) during technical evaluation phases to assess project feasibility, shape proposals for long-term adoption, and validate FDD engagement requests.
• Lead upfront technical design for enterprise-grade AI solutions, ensuring seamless and secure integration of models, agents, and connectors into existing customer data pipelines, identity providers, and compliance boundaries.
• Dive into code-level context to diagnose and resolve complex customer implementation issues, identify core product bugs, and test workarounds to clear execution roadblocks.
• Serve as the definitive liaison to core Product and developing teams, troubleshooting systemic deployment blockers and translating real-world field feedback into actionable feature requests.
• Steer implementation strategy through technical authority and architectural foresight while owning the technical reality of delivery alongside customer-facing teams.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form .