AI Business Analyst

Ashling Partners; Toronto; On-site; CAD 70,000 - 100,000; Full time

Job summary

A leading company in the intelligent automation space is seeking an AI Business Analyst to bridge the gap between technical and business realms. The role requires strong communication, analytical skills, and a continuous learning mindset in a fun, innovative, and supportive culture. Join Ashling Partners to contribute to exciting automation projects and drive meaningful change!

Benefits

Quarterly book allotment

Continuous development environment

Diversity and Inclusion initiatives

Servant-based leadership culture

Entrepreneurial management approach

Open-book finance practice

Positive workplace culture

Qualifications

• 1-5 years experience in AI/Automation development.
• Proficient in delivery within AI/Automation platforms.
• Intermediate programming skills and end-to-end delivery practices.

Responsibilities

• Serve as primary contact for customers and manage project activities.
• Define current-state business processes for future-state AI solutions.
• Evaluate business processes for AI automation suitability.

Skills

Communication Skills

Analytical Skills

Project Management

Continuous Learning

Generative AI and Prompt Engineering

Automation Tools

Analytics and Data Visualization

API Integration

Education

Bachelor’s Degree in Computer Science, Business/Information Technology or related field

Tools

UiPath

Power Platform

Blue Prism

Power BI

Tableau

Job description

Ashling Partners is at the forefront of the hyper automation revolution! We help clients improve productivity and employee engagement by leveraging intelligent process automation, RPA, Process Intelligence, data capture/OCR and Machine Learning technologies. Our team leverages lean agile principles to make automation gains sustainable and a driving force for digital innovation.

Founded by business process improvement & technology industry veterans, Ashling Partners values meaningful work for our employees while driving real value for our clients in a sustainable and continuous manner. We will always value progress over perfection. While doing so, we strive to continually build a positive, appreciative, and fun culture for our organization.

Our rapidly growing organization is taking the world by storm, quickly becoming THE global boutique in intelligent automation. We are looking for life-long learners and servant-leaders who are passionate about innovation and the future of work. If this sounds like a place for you, we would love to meet you!

What You Will Do

What You Will Do:

The AI Business Analyst is a dual technical and functional role combining traditional business analysis and low-code solutions development skillsets.

• Serve as primary point of contact with assigned customers and liaise between customers and internal resources. Participate in key project management activities throughout the project, including stand-ups, status calls, and governance meetings.
• Collaborate with Process Owners and Subject Matter Experts (SMEs) to define requirements of current-state business processes to support the design of the future-state AI and automation solutions, including Agentic.
• Work with solution architects and development teams to ensure a robust and sustainable solution is delivered. AI Business Analysts may be responsible for building low-code solutions, although more complex components may be developed by dedicated developer teams.
• Create and maintain delivery lifecycle documentation with internal team and customer collaboration where required. Drive client approvals for stage-gate compliance where required.
• Support customers by providing answers, expertise, and insights as needed.
• Evaluate business processes for automation and AI suitability and build supporting business cases.
• Build benefit realization analytics and dashboards to quantify and report business impact of solutions.
• Accountable for high client NPS (net promoter score) to ensure we deliver quality, excellence and value.
• Demonstrate a strong motivation to learn new programs and technologies.
• Mentor and support developer peers with both business analysis, technical development questions, and best practices.

What You Will Bring:

• Bachelor’s Degree, preferably in Computer Science, Business/Information Technology, or related field.
• Communication Skills: Strong verbal and written communication skills for interacting with both technical and non-technical stakeholders.
• Project Management: Ability to manage tasks efficiently, prioritize workload, and meet deadlines.
• Continuous Learning: Eagerness to learn and adopt new tools, technologies, and best practices in automation.
• Analytical Skills: Excellent analytical and problem-solving skills with high attention to detail.
• Generative AI and Prompt Engineering: Familiarity with Generative AI tools, including prompting best practices, structuring effective queries, and interacting with agentic or assistant-style applications (e.g., ChatGPT, Claude, Copilot).
• Automation Tools: Experience with workflow automation programs such as UiPath, Power Platform, Blue Prism.
• Analytics and Data Visualization: Experience using business intelligence and data visualization tools (e.g., Power BI, Tableau, Looker) to create dashboards.
• Relational Database Fundamentals: High level understanding of SQL, CRUD commands, and database integrations with automation solutions is an advantage.
• API Integration: Knowledge of RESTful and SOAP APIs for integrating automation solutions with external systems is an advantage.
• Cloud Platforms: Familiarity with cloud environments (AWS, Azure, or Google Cloud) for deploying and managing solutions is an advantage.

Qualifications by level:

Level: Consultant

Experience: 1–3 years in AI/Automation development

Technical Skills: Proficient in end-to-end delivery within one AI/Automation platform; adheres to delivery best practices, intermediate programming skills

Leadership & Business Skills: Supports client discussions; supports internal design sessions; raises risks and issues internally

Level: Sr. Consultant

Experience: 3–5 years in AI/Automation development

Technical Skills: Advanced proficiency in multiple AI/Automation platforms; less support required for complex solutions

Leadership & Business Skills: Leads client discussions on technical solutions; mentors team members; drives change management tasks with clients; supports business development activities

Why Ashling Partners:

At Ashling Partners, we strive to provide meaningful work in a positive, appreciative and fun culture for our own team. All firm members are referred to as “Ohana,” the Hawaiian word for family, with regards to extended family beyond relatives. The concept emphasizes that extended families are bound together by a common belief, attitude or purpose and members must cooperate and remember one another.

• Lifelong Learning - In the intelligent automation space change happens fast, in order to support that change, Ashling has developed a culture that enables lifelong learners to continuously develop their skill sets
• Diversity of Thought, Culture, Background & Identity – We build diversity, equity, and inclusion capabilities into all facets of our business to support innovation, creativity, and our global growth objectives
• Consistently Innovate with Cutting Edge Technology – We offer a continuous model for performance improvement and the opportunity to work with best of breed automation technology stacks
• Provide Servant-Based Leadership – We believe the leader’s role is to serve the organization, not the other way around
• Practice Stewardship – We work together as peers, regardless of a person’s formal role or authority in the organization
• Be Entrepreneurial in Management – We empower people to bring ideas and challenge them with the responsibility to make them successful
• Offer Open-Book Finance – We give everyone the opportunity to see the books, how we are being measured and what our score is, so they can feel empowered to impact success
• Provide the Best Service – We may not be the cheapest, but we will deliver the best value to our clients
• Make Data-Driven Decisions – We are a data-driven organization internally and externally
• Be a fun place to work - We provide a positive, appreciative and fun culture

What Sets Us Apart:

• Quarterly book allotment (any book of your choice, no cap!)