Agriculture Technical Advisor

Kenna; Mississauga; Remote; CAD 40,000 - 55,000; Full time

Job summary

Join a leading agricultural solutions company as an Agriculture Technical Advisor. This entry-level role involves conducting business planning sessions with Canadian growers, managing client interactions, and providing technical support, all while building lasting relationships in a remote working environment.

Qualifications

• Results-driven, highly organized, and detail-oriented.
• Exceptional customer service over phone and email.
• Willingness to learn and stay informed on current industry topics.

Responsibilities

• Conduct outbound agri-business planning sessions with growers.
• Manage information flow and coordinate field representatives.
• Provide inbound technical agronomic support.

Skills

Organization

Customer service

Problem-solving

Active listening

Communication

Education

University degree or diploma in Agriculture or related sciences

Tools

MS Office

Job description

Join to apply for the Agriculture Technical Advisor role at Kenna.

Overview

There has never been a better time to consider a career in agriculture than now. Technology innovation is giving rise to new capabilities around food production and sustainability. Kenna is at the forefront of this transformational change. As a marketing solutions provider specializing in agriculture, we provide the everyday support that growers need as they tackle new challenges and strive to maximize yield on their fields. Our service and support hub is in need of smart, ambitious, talented people who love helping growers find the answers they seek and are seeking a career foothold in agriculture. You'll be representing one of Canada's largest and most innovative agricultural solutions companies, well known for its innovative products and dedication to industry advancement. There is no better place to launch your career in agriculture.

Responsibilities

What you’ll be doing as our new full-time Agriculture Technical Advisor:

• Conduct outbound agri-business planning sessions with Canadian growers over the phone, leading meaningful conversations to uncover needs and demonstrate agronomic solutions tailored to their needs, providing value and results.
• Manage transactional information flow from opportunity to demand generation and coordinate field representatives' involvement when required to meet targeted budgets.
• Provide inbound technical agronomic support to growers, retailers, and business representatives while building trusted relationships.
• Own incoming client calls, ensuring customer satisfaction and a positive experience.
• Develop thorough knowledge of client products, tools, and services to support customer requests effectively.
• Record key discussion points from conversations with customers and clients for metrics, future opportunities, and market intelligence.
• This role is currently remote.

Requirements

Qualifications

• Results-driven, highly organized, and detail-oriented.
• Ability to create and communicate value to current and potential customers in English.
• Ability to think independently, problem-solve, handle objections, and manage expectations.
• Ability to work in a team environment.
• Active listening skills to uncover needs and provide valuable solutions, building lasting relationships.
• Optimistic outlook and openness to constructive feedback.
• Willingness to learn and stay informed on current industry topics affecting Canadian agriculture.
• Exceptional customer service over phone and email.

Experience that will help you succeed:

• University degree or diploma in Agriculture or related sciences.
• Minimum 1-year customer service experience.
• Proficiency in MS Office.
• Previous sales experience is preferred.

Additional Information:

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Business Development and Sales