Agent, Office work and operations

Desjardins; Saguenay; On-site; CAD 42,000 - 62,000; Full time

Benefits offered by this job

Competitive salary

Annual bonus

Pension plan

Group insurance

Job summary

Desjardins in Saguenay—Lac-Saint-Jean (CSN unionized unit) seeks an office work and operations agent to provide administrative and operational support, drive productivity, and handle data entry, processing, and database integrity.

You will perform clerical tasks, respond to inquiries, and help prepare presentations, contributing to day-to-day operations according to guidelines. A high school diploma and at least two years of relevant experience are required, with French language skills.

Qualifications

• Data entry and processing skills required to maintain data integrity.
• Administrative support abilities to assist day-to-day operations.
• French language proficiency required for communication with stakeholders.

Responsibilities

• Perform administrative tasks, including document collection, entry, compilation, coding and transcription. Distribute, process and file documents
• Provide information about your unit’s day-to-day operations
• Help prepare presentations and related documents.

Skills

Data entry

Data processing

French language

Administrative support

Attention to detail

Education

High school diploma

Tools

Microsoft Office

CRM software

Job description

This posting is primarily intended for unionized employees covered by the Caisses et Centres du SLSJ - CSN bargaining unit.

As an office work and operations agent, you provide administrative and operational support to the organization. You strive to maximize operational productivity. This may include working in one or more sub-specialties, such as data entry, data processing and verification of database data integrity. You perform clerical and administrative tasks to support your unit’s day-to-day operations and help it achieve operational objectives and carry out initiatives in accordance with the detailed guidelines in place. The ability to drive results is therefore essential.You respond to common administrative and operational questions and handle requests for general information, tailoring your approach as needed. More specifically, you will be required to:

• Perform administrative tasks, including document collection, entry, compilation, coding and transcription. Distribute, process and file documents
• Provide information about your unit’s day-to-day operations
• Help prepare presentations and related documents.

What we offer*

• Competitive salary and annual bonus
• 4 weeks of flexible vacation starting in the first year
• Defined benefit pension plan that provides predictable, stable income throughout retirement
• Group insurance including telemedicine
• Reimbursement of health and wellness expenses and telework equipment

* Benefits apply based on eligibility criteria.

What you bring to the table

• High school diplomas in a related field
• A minimum of two years of relevant experience
• Please note that other combinations of qualifications and relevant experience may be considered
• Knowledge of French is required
  Action oriented, Customer Focus, Differences, Drive results, Nimble learning, Situational adaptability

Equity, Diversity, Inclusion and Accessibility

At Desjardins, we believe in equity, diversity and inclusion. We’re committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.

If there’s something we can do to help make the recruitment process or the job you’re applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!

Trade Union (If applicable)

Caisses et Centres du SLSJ - CSN (00029) (2012-03-23 - )

Job Family

Administration (FG)

Unposting Date

2026-11-10