Afternoon Receptionist

Drive Auto Group; Ajax; On-site; CAD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive pay

Team-oriented culture

Health and wellness

Community involvement

Company events

Employee discounts

Job summary

Ajax Nissan, a proud member of Drive Auto Group, is seeking a friendly Receptionist to welcome customers, answer calls, and guide them to the right dealership department. You will manage a multi-line phone system, handle mail and administrative tasks, and keep the reception area tidy for a professional guest experience.

The ideal candidate has a high school diploma, experience in reception or customer service, excellent communication, and proficiency with Outlook, Word and Excel.

Qualifications

• High school diploma or equivalent.
• Previous reception or customer service experience.
• Excellent communication and customer service skills, both written and verbal.
• Proficient with MS Office (Outlook, Word, Excel).
• Professional appearance and positive attitude.
• Ability to multi-task in a fast-paced environment.

Responsibilities

• Greet customers promptly and professionally as they enter the dealership.
• Direct customers to the appropriate department or staff member.
• Operate a multi-line telephone system to route calls.
• Distribute mail and faxes and coordinate courier pickups.
• Maintain the cleanliness of the reception and waiting areas.
• Update dealership telephone listings and perform other clerical duties.

Skills

Customer service

MS Office

Education

High school diploma or equivalent

Tools

Microsoft Office (Outlook, Word, Excel)

Job description

Drive Auto Group

We have a vision of providing unforgettable guest experiences and our guest experience is driven by a dedicated team of employees whose job satisfaction is of equal importance to us.

We believe that every employee plays a pivotal role in our success, and we are dedicated to making each opportunity with us just as rewarding. At Drive Autogroup you will experience the innovative, creative, and collaborative approach behind all our brands.

Job Opportunity

Ajax Nissan, a proud member of Drive Auto Group, is currently looking for a Receptionist to join our growing team! As a Receptionist you will be responsible for creating a lasting and outstanding customer service experience to all customers of the dealership. The ideal candidate should be friendly and approachable, and can expect that this role require you to do the following:

Responsibilities

• Greet customers in a prompt and professional manner as they enter the dealership
• Personalize every interaction with customers by answering any questions that they may have, and directing them to the appropriate department and/or personnel as needed
• Operate a multi-line telephone system to transfer all incoming calls to the appropriate individual/department in a courteous and professional manner
• Distribute mail/faxes and coordinate courier pickups
• Maintain the cleanliness of the reception area and customer waiting area
• Update and distribute dealership telephone listings when necessary
• Perform all other related clerical and administrative duties as assigned by management

Experience

• High school diploma or equivalent
• Previous experience in reception and/or customer service
• Excellent communication and customer service skills, both written and verbal
• Strong knowledge of Microsoft Office products, including Outlook, Word and Excel
• Ability to prepare business memos, letters, etc.
• Strong attention to detail to maintain filing systems and databases
• Professional appearance and positive attitude
• Ability to work in a fast-paced environment
• Team player, quick thinker and ability to multi-task

What We Offer

• Competitive compensation plans
• Collaborative team dynamic and Family-like atmosphere
• Supportive work environment
• Health and wellness initiatives
• Community involvement activities
• Exciting company events
• Employee purchase plans and company discounts

Your professional journey is more than a series of job titles and responsibilities and we encourage your application even if you don’t meet all the qualifications. If you’re looking to further your career with a growing organization where you can use your knowledge, skills, and talents, then we are looking forward to hearing from you.

Drive Autogroup is an equal opportunity employer committed to fostering an inclusive, equitable, and accessible workplace where every team member feels valued, respected, and supported. Should you require accommodation or support throughout the recruitment process, we will work with you to meet your needs.