Aerospace Program Manager: Customer & Delivery Lead

I3D Canada - Burloak Technologies; Oakville; On-site; CAD 81,000 - 101,000; Full time

Job summary

Burloak Technologies in Oakville, Ontario, is seeking a Program Manager to bridge customers and internal teams, overseeing orders from handover to execution in a fast-paced manufacturing environment.

Responsibilities include coordinating with the PMO, managing master project schedules, ensuring compliance with PMO processes, and providing clear inputs to production teams to meet timelines and quality targets.

Qualifications

• Minimum 5 years of experience in a Project Management or PMO-related role within manufacturing, engineering, or project-driven environments.
• Proficiency with Microsoft Office products including MS Project, Excel, Outlook, Word, and related tools.
• Experience using ERP systems for order management, project tracking, and status reporting.
• Demonstrated ability to manage and maintain master project schedules across multiple concurrent projects.
• Familiarity with PMO tools, methodologies, and documentation practices.
• Experience coordinating customer-facing deliverables and managing external stakeholder relationships.
• Strong organizational and time-management skills with ability to manage multiple priorities in a fast-paced environment.
• Clear and professional communication skills, both written and verbal.

Responsibilities

• Manage the handover of new orders from the Business Development team, ensuring all commercial and technical requirements are clearly documented and communicated to internal stakeholders.
• Serve as the primary point of contact for customers throughout the project lifecycle, maintaining professional, timely, and transparent communication.
• Coordinate and facilitate customer meetings, track action items, and follow up on outstanding deliverables.
• Monitor and manage customer timelines, contractual commitments, and delivery requirements to align with internal execution plans.
• Translate customer and commercial requirements into clear, structured inputs for internal planning, scheduling, and production teams.

Skills

PMO experience

ERP systems

Master project scheduling

Stakeholder management

Communication skills

Time management

Manufacturing environment

Education

Bachelor’s degree in business or engineering

PM certification (PMP/CAPM) is an asset

Tools

MS Project

MS Office

Job description

Burloak Technologies in Oakville, Ontario, is seeking a Program Manager to bridge customers and internal teams, overseeing orders from handover to execution in a fast-paced manufacturing environment.

Responsibilities include coordinating with the PMO, managing master project schedules, ensuring compliance with PMO processes, and providing clear inputs to production teams to meet timelines and quality targets.