Advisor, Training

Monnaie; Ottawa; On-site; CAD 65,000 - 90,000; Full time

Job summary

The Mint seeks an Advisor, Training to design, implement and evaluate training solutions across enterprise systems, cybersecurity, procurement and organizational learning. You will work with SMEs and change management teams to ensure staff adopt new technologies and ways of working.

You will lead needs analyses, develop learner-focused curricula, and manage external providers while coordinating with Ottawa and Winnipeg teams.

Qualifications

• University degree or certificate in related area or a combination of education and relevant work experience will be considered
• Minimum of 3 years’ experience designing, developing and delivering training for adult learners
• Experience developing training and instructional materials and leveraging Microsoft 365 tools (PowerPoint, Word, Forms, Teams, Excel) to support learning design, delivery, and evaluation
• Experience designing, storyboarding, and developing multimedia learning products (e-learning modules, digital walkthroughs) using tools such as Easygenerator, Articulate Rise/Storyline, Camtasia, Adobe Captivate
• Experience working with ERP/CRM systems such as Microsoft D365, Salesforce, SAP, or Oracle
• Experience managing projects
• Languages requirement: bilingual English/French at hire and openness to other profiles per policy

Responsibilities

• Conduct training needs analyses and develop learning solutions (instructor-led, virtual, eLearning, train-the-trainer)
• Design engaging curricula, courses, job aids and training materials
• Collaborate with SMEs, business analysts and stakeholders to align content with business needs
• Recommend and implement effective training methodologies and delivery approaches
• Coordinate and manage external training providers and train-the-trainer programs
• Develop assessments and performance metrics to gauge learning outcomes
• Support UAT, rollout strategies and change management for new processes
• Deliver scalable, bilingual learning solutions in Ottawa and Winnipeg
• Track training metrics and drive continuous improvement
• Promote collaboration, innovation and best practices in learning and organizational effectiveness

Skills

Teamwork

Client service

Time management

Adaptability

Communication

Education

University degree

Tools

Microsoft 365

Easygenerator

Articulate Rise/Storyline

Camtasia

Adobe Captivate

Microsoft D365

Salesforce

SAP

Oracle

Job description

The Mint is hiring an Advisor, Training who can thrive in a dynamic and inclusive environment.

Reporting to the Director, Talent Management, this role develops and delivers training strategies, materials, and programs that support systems, processes, and business initiatives. Working closely with subject matter experts, change management professionals, and cross-functional teams, the Advisor ensures employees have the knowledge and tools needed to successfully adopt and use new technologies and ways of working.

The Advisor also designs, implements, and evaluates training solutions for a variety of corporate and operational programs, including enterprise systems, compliance training, cybersecurity, procurement, and other organizational learning needs.

Your Responsibilities:

• Conduct training needs analyses and develop comprehensive learning solutions, including instructor-led, virtual, eLearning, and train-the-trainer programs.
• Design engaging, learner-focused curricula, courses, job aids, and training materials using adult learning and instructional design principles.
• Collaborate with subject matter experts, business analysts, and stakeholders to gather content and ensure training aligns with business needs.
• Recommend and implement effective training methodologies, technologies, and delivery approaches to support organizational initiatives.
• Coordinate and manage external training providers and facilitate train-the-trainer programs as required.
• Develop assessments, evaluations, and performance measures to gauge learning effectiveness and training outcomes.
• Support user acceptance testing (UAT), training rollout strategies, and change management initiatives to drive successful adoption of new processes and systems.
• Work closely with cross-functional teams in Ottawa and Winnipeg to deliver scalable, accessible, bilingual, and customer-focused learning solutions.
• Track training metrics and key performance indicators to measure success and support continuous improvement.
• Promote collaboration, innovation, and best practices in learning, development, and organizational effectiveness.

This position offers a hybrid work arrangement, requiring on-site presence at our Ottawa location three to five days per week, depending on meeting requirements and other activities.

This selection process may also qualify you for other positions with similar requirements and qualifications.

Qualifications:

Languages Requirements:

Proficiency in both official languages (English / French) is required at the time of hire. If no qualified candidate fully meets the required proficiency, other linguistic profiles may be considered in accordance with the Mint's Staffing Policy. The linguistic profile for this position is:

Education & Designation:

• University degree or certificate in related area or a combination of education and relevant work experience will be considered

Experience:

• Minimum of 3 years’ experience designing, developing and delivering training for adult learners.
• Experience developing training and instructional materials and leveraging Microsoft 365 tools, including PowerPoint, Word, Forms, Teams, Excel, and related applications, to support learning design, delivery, and evaluation.
• Experience designing, storyboarding, and developing multimedia learning products, including e-learning modules and digital system walkthroughs, using tools such as Easygenerator, Articulate Rise/Storyline, Camtasia, Adobe Captivate, or similar authoring and multimedia development software.
• Experience working with enterprise resource planning (ERP) and customer relationship management (CRM) systems such as Microsoft D365 (legacy Dynamics), Salesforce, SAP, or Oracle.
• Experience managing projects

Additional Qualifications:

• Teamwork and client service skills
• Written and oral communication skills
• Time management skills within the context of fast-paced, dynamic projects
• Demonstrates openness to feedback and adaptability to improve training material and the overall learning experience for the audience
• Ability to address multiple deadlines and balance multiple needs and perspectives in a professional manner

Why the Mint?

At the Mint, you will collaborate with a diverse group of people and be a part of an iconic Canadian organization. Your safety and wellbeing are our top priority. We offer outstanding pay and total rewards for you and your family and you will be supported to continuously learn throughout your career.

The Mint is committed to building a team that represents a variety of backgrounds, perspectives, and skills. We value diversity and aim to provide an inclusive, barrier-free recruitment, selection and onboarding process to ensure that each candidate is treated respectfully.In accordance with the Employment Equity Act, you are invited to voluntarily self-identify with one or more of the four employment equity groups (women, Indigenous Peoples, persons with disabilities and members of visible minorities) by sending your application to the confidential email,[e-mail] that is accessed only by the Human Resources section.

If you need accommodation at any point in the application or interview process, please let us know. We are committed to being an inclusive employer. For a confidential inquiry, simply email us directly [e-mail] to make arrangements.

What to Expect

In order to be considered for an interview, please clearly demonstrate on your application how you meet the education and experience qualifications. The additional qualifications may be assessed through interviews, exams, reference checks, etc. If successful, you will be required to complete a background check facilitated by the Mint in order to obtain a security clearance.

Must apply by August 7 2026.