Advisor, Operational efficiency

Desjardins; Lévis; Hybrid; CAD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive salary and annual bonus

4 weeks of flexible vacation starting

Defined benefit pension plan

Group insurance including telemedicine

Reimbursement of health and wellness +

Telework equipment

Job summary

Desjardins is seeking an Operational Efficiency Advisor to design and improve business processes and operations, boosting efficiency. You will work with clients and partners, developing tools, methods, and action plans aligned with organizational priorities.

The role emphasizes data analysis, reporting, and collaboration with stakeholders across functions. French language proficiency is required, and a flexible vacation and benefit package is offered.

Qualifications

• Bachelor's degree required in a related field.
• Minimum of two years of relevant experience.
• Other combinations of qualifications and experience may be considered.
• Proficiency in French required.

Responsibilities

• Diagnose issues and determine target outcomes for clients and partners.
• Help develop and implement objectives, operational solutions, systems and action plans.
• Analyze data, conduct studies, and write reports for stakeholders.

Skills

Analytical thinking

Stakeholder communication

Problem solving

Data analysis

Education

Bachelor's degree in related field

Tools

Microsoft Excel

Job description

Required

As an operational efficiency advisor, you help design and improve business processes and operations based on business models and organizational structures to boost operational efficiency. You advise and assist clients and partners and develop tools, methods and processes. Your projects and initiatives require extensive knowledge of your line of work. You propose recommendations, solutions and action plans based on the organization’s objectives and priorities. You share ideas and help solve problems using your analytical skills and extensive knowledge of the line of business. You interact with stakeholders working in other fields. Interpersonal savvy is therefore essential. More specifically, you will be required to :

• Diagnose issues, challenges and needs to determine target outcomes
• Help develop and implement objectives, operational solutions, systems, tools, methods and action plans
• Analyze data, conduct studies, make recommendations and write reports.

What we offer*

• Competitive salary and annual bonus
• 4 weeks of flexible vacation starting in the first year
• Defined benefit pension plan that provides predictable, stable income throughout retirement
• Group insurance including telemedicine
• Reimbursement of health and wellness expenses and telework equipment
• Benefits apply based on eligibility criteria.

What You Bring To The Table

• Bachelor's degree in a related field
• A minimum of two years of relevant experience
• Please note that other combinations of qualifications and relevant experience may be considered
• Knowledge of French is required

Action oriented, Business insight, Customer Focus, Differences, Interpersonal Savvy, Nimble learning

Equity, Diversity, Inclusion and Accessibility

At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.

If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!

Job Family

Administration (FG)

Unposting Date

2026-11-26