Advisor, Business development and sales support

Desjardins; Lévis; On-site; CAD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive salary

Annual bonus

4 weeks vacation

Defined benefit pension plan

Group insurance including telemedicine

Health and wellness expense reimburse.

Telework equipment reimbursement

Job summary

Desjardins in Lévis seeks a temporary 12-month Sales and Business Development Support Advisor to strengthen member and client relationships. You will advise on products and services across channels, analyze needs, and develop personalized solutions.

Strong French and good English are required, with Monday–Friday day hours and a focus on service quality. You will collect data, prepare reports, and stay current with Desjardins offerings to maximize satisfaction and retention.

Qualifications

• College diploma in a related field.
• A minimum of two years of relevant experience.
• Knowledge of French is required.
• Intermediate knowledge of English due to duties or tools.
• Available to work Monday–Friday, 8:00 a.m.–5:00 p.m.

Responsibilities

• Establish advisory relationships by identifying needs and supporting client retention.
• Advise partners, practitioners, members and clients on products, services and solutions.
• Analyze and meet special client needs, handle requests and follow up.
• Collect, compile and analyze data; prepare reports and recommendations.
• Stay updated on standards, products and services in the field.

Skills

French language

English (intermediate)

Interpersonal Savvy

Client relationship management

Communication skills

Education

College diploma in a related field

Job description

Temporary 12- Month Position

As a sales and business development support advisor, you help serve and maintain business relationships with members and clients. You help sell products and services through multiple distribution channels based on member/client needs and current strategies and practices. You help build and maintain business relationships with members and clients. You drive results by reviewing special requests and helping promote and sell products and services based on client needs and your unit’s business objectives and strategies. You help analyze member/client needs and develop and implement personalized solutions. You ensure member/client satisfaction and service quality in accordance with the organization’s standards and procedures. Interpersonal savvy is therefore essential. More specifically, you will be required to:

• Establish an advisory relationship by identifying current and potential needs and supporting client retention
• Advise partners, practitioners, members and clients on products, services and solutions and ensure their satisfaction
• Analyze and meet special client needs, handle requests and follow up as needed
• Collect, compile and analyze data. Prepare reports and recommendations
• Stay on top of the latest standards, products and services in your field

What we offer

• Competitive salary and annual bonus
• 4 weeks of flexible vacation starting in the first year
• Defined benefit pension plan that provides predictable, stable income throughout retirement
• Group insurance including telemedicine
• Reimbursement of health and wellness expenses and telework equipment
• Benefits apply based on eligibility criteria.

What You Bring To The Table

• College diploma in a related field
• A minimum of two years of relevant experience
• Please note that other combinations of qualifications and relevant experience may be considered
• Knowledge of French is required
• Intermediate knowledge of English due to the nature of the duties or work tools or because the position involves interactions with English-speaking partners, members and/or clients
• Available to work Monday through Friday, between 8:00 a.m. and 5:00 p.m

Action oriented, Ambiguity, Customer Focus, Differences, Drive results, Interpersonal Savvy, Nimble learning

Equity, Diversity, Inclusion and Accessibility

At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.

If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!