Advisor, Business development and sales support

Relevance; Montreal; Hybrid; CAD 65,000 - 95,000; Full time

Benefits offered by this job

Competitive salary

Annual bonus

4 weeks vacation

Pension plan

Group insurance

Telework equipment reimbursement

Job summary

Desjardins is seeking a sales and business development support advisor to help maintain and grow relationships with members and clients across multiple distribution channels. The role focuses on understanding client needs, advising on suitable products and services, and delivering personalized solutions to drive satisfaction and retention.

The position requires one year of relevant experience, a bachelor's degree, and intermediate proficiency in French and English.

Qualifications

• Bachelor's degree required; other combinations of qualifications may be considered.
• At least 1 year of relevant experience.
• Bilingual ability: French and English proficiency required.
• Proficiency in both French and English due to duties and tools.

Responsibilities

• Establish advisory relationship by identifying needs and supporting client retention.
• Advise partners, practitioners, members and clients on products, services and solutions; ensure satisfaction.
• Analyze and meet technically complex client needs; handle and follow up on requests.

Skills

Interpersonal Savvy

Customer Focus

Drive for Results

Nimble Learning

Education

Bachelor's degree in a related field

Job description

As a sales and business development support advisor, you help serve and maintain business relationships with members and clients. You help sell products and services through multiple distribution channels based on member/client needs and current strategies and practices. You help build and maintain business relationships with members and clients. You drive results by reviewing complex requests and helping promote and sell products and services based on client needs and your unit’s business objectives and strategies. You ensure member/client satisfaction and service quality in accordance with the organization’s standards and procedures. You work with clients who have development potential for your sector. You analyze member/client needs and help develop and implement personalized solutions. Interpersonal savvy is therefore essential. More specifically, you will be required to:

• Establish an advisory relationship by identifying current and potential needs and supporting client retention
• Advise partners, practitioners, members and clients on products, services and solutions and ensure their satisfaction
• Analyze and meet technically complex client needs, handle requests and follow up as needed
• Collect, compile and analyze data. Prepare reports and recommendations
• Stay on top of the latest standards, products and services in your field.

What we offer*

• Competitive salary and annual bonus
• 4 weeks of flexible vacation starting in the first year
• Defined benefit pension plan that provides predictable, stable income throughout retirement
• Group insurance including telemedicine
• Reimbursement of health and wellness expenses and telework equipment

* Benefits apply based on eligibility criteria.

#LI-Hybrid

What you bring to the table

• Bachelor's degree in a related field
• A minimum of one year of relevant experience
• Please note that other combinations of qualifications and relevant experience may be considered
• Intermediate advanced proficiency of French, both oral and written
• Intermediate advanced proficiency of English due to the nature of the duties or work tools or because the position involves interactions with English-speaking partners, members and/or clients

Action oriented, Customer Focus, Differences, Drive results, Interpersonal Savvy, Nimble learning

Equity, Diversity, Inclusion and Accessibility

At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.

If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!

Job Family

Member/client sales and service (FG)

Unposting Date

2026-10-27