Advisor, Business development and sales support

Desjardins; Quebec; Sur place; CAD 45 000 - 65 000; Plein temps

Avantages offerts par ce poste

Competitive salary

Annual bonus

4 weeks of flexible vacation

Defined benefit pension plan

Group insurance including telemedicine

Reimbursement of health and wellness

Telework equipment

Résumé du poste

Desjardins in Canada seeks a Sales and Business Development Support Advisor to help serve and maintain member and client relationships. You will promote products and services through multiple channels, aligning with current strategies and ensuring service quality.

You will analyze requests, build reports, and advise partners and members on solutions, while staying updated on product developments. The role emphasizes customer focus, interpersonal savvy, and adaptability in a bilingual environment.

Qualifications

• College diploma in a related field.
• Minimum of one year of relevant experience.
• French language knowledge required.
• Other combinations of qualifications and relevant experience may be considered.

Responsabilités

• Establish a consulting relationship by identifying current or potential needs and promoting customer retention.
• Advise various partners, stakeholders or members and customers regarding the products, services or solutions offered and ensure their satisfaction.
• Analyze and respond to customer needs, process requests and ensure the required follow-ups.
• Collect, gather and analyze information, write reports and recommendations.
• Keep abreast of new developments related to standards, products or services in your field of activity.

Connaissances

Interpersonal Savvy

Action Oriented

Customer Focus

Nimble Learning

Situational Adaptability

French Language

Formation

College diploma in a related field

Description du poste

As a sales and business development support advisor, you help serve and maintain business relationships with members and clients. You help sell products and services through multiple distribution channels based on member/client needs and current strategies and practices. You help build and maintain business relationships with members and clients. You drive results by reviewing information requests and helping promote and sell products and services based on client needs and your unit’s business objectives and strategies. You ensure member/client satisfaction and service quality in accordance with the organization’s standards and procedures. Interpersonal savvy is therefore essential. More specifically, you will be required to:

• Establish a consulting relationship by identifying current or potential needs and promoting customer retention


• Advise various partners, stakeholders or members and customers regarding the products, services or solutions offered and ensure their satisfaction


• Analyze and respond to customer needs, process requests and ensure the required follow-ups


• Collect, gather and analyze information, write reports and recommendations


• Keep abreast of new developments related to standards, products or services in your field of activity.

What we offer*

• Competitive salary and annual bonus


• 4 weeks of flexible vacation starting in the first year


• Defined benefit pension plan that provides predictable, stable income throughout retirement


• Group insurance including telemedicine


• Reimbursement of health and wellness expenses and telework equipment

* Benefits apply based on eligibility criteria.

What you bring to the table

• College diploma in a related field


• A minimum of one year of relevant experience


• Please note that other combinations of qualifications and relevant experience may be considered


• Knowledge of French is required
  Action oriented, Customer Focus, Differences, Interpersonal Savvy, Nimble learning, Situational adaptability

Equity, Diversity, Inclusion and Accessibility

At Desjardins, we believe in equity, diversity and inclusion. We’re committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.

If there’s something we can do to help make the recruitment process or the job you’re applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!

Trade Union (If applicable)

FCDQ-MTL-SEPB 575 Garde de valeurs-Gestion privée (00008) (2015-01-01 - )

Job Family

Member/client sales and service (FG)