Adventure School Director: Lead Engaging Programs

CWSAA; Grovedale; On-site; CAD 90,000 - 140,000; Full time

Job summary

Nitehawk Year-Round Adventure Park seeks an Adventure School Director to lead the Adventure School Team, coordinating instructors and management to create memorable experiences for guests and school groups. The role emphasizes safety, professionalism, and strong communication across departments.

Responsibilities include program development, staff supervision, training, and budget oversight, with a focus on maintaining high standards of customer service and program profitability.

Qualifications

• Minimum of 4 seasons as a sports instructor (ski/board, mountain bike, luge, golf) with at least 2 seasons in a supervisor or lead role.
• MUST HAVE— CSIA or CASI Level 2+ (or international equivalent) & PMBIA certificate would be a strong asset
• Fluent in English (spoken and written)
• Ability to work five to 6 days a week, including evenings, weekends, and holidays
• Clear background check results, valid within 30 days of the hire date.

Responsibilities

• Foster a work culture that aligns with Nitehawk Year-Round Adventure Park’s values.
• Develop innovative programs for schools and the public to enhance guest experiences.
• Oversee a team of instructors and staff, handling hiring, training, scheduling, discipline, and performance evaluations.
• Provide training sessions for supervisors and staff.
• Uphold standards of customer service and handle inquiries professionally.
• Ensure guest and staff safety by enforcing safety protocols and maintaining equipment.
• Coordinate with other departments for a seamless guest experience.
• Organize and maintain records for employees, training, and lessons; monitor performance metrics.

Skills

Fluent English

Guest service

Communication

Teamwork

Physical fitness

Education

CSIA Level 2 or CASI Certification

PMBIA Certificate (asset)

Job description

Nitehawk Year-Round Adventure Park seeks an Adventure School Director to lead the Adventure School Team, coordinating instructors and management to create memorable experiences for guests and school groups. The role emphasizes safety, professionalism, and strong communication across departments.

Responsibilities include program development, staff supervision, training, and budget oversight, with a focus on maintaining high standards of customer service and program profitability.