Adventure & Experiences Guide — Alpine Outdoor Tours Lead

Accor; Banff; On-site; CAD 35,000 - 40,000; Full time

Benefits offered by this job

Subsidized staff accommodation

One complimentary meal per shift

Comprehensive benefits package (Medi­-

Defined Contribution Pension Plan

Job summary

Fairmont Banff Springs is seeking an energetic Adventure & Experiences Guide to deliver guided experiences in Banff. You will lead wilderness, vehicle and bike tours, share Canadian Rockies history, and ensure a memorable guest experience.

The starting rate is $25.50 per hour, with increases after six months and up to $29.30 after three years, reflecting tenure. Subsidized staff accommodation and benefits are available for full-time roles.

Qualifications

• 16 hour Standard First Aid & CPR C level is mandatory.
• Apprentice Interpretive Guide Certification from IGA or equivalent.
• Four Season Group Management Certification from IGA required.
• Class 4 Drivers License and clean driving history.
• Minimum one year recent experience in high-volume, fast-paced Recreational/Guiding environment.
• Excellent work organization – ability to solve problems and respond to changing conditions.
• Positive, outgoing and professional attitude with a passion for National Parks and Banff.
• Graduate or student of an Outdoor Recreation/ Ecotourism or Tourism program an asset.
• Must be physically fit and able to run all activities in any weather.
• Must be able to lift and carry 40+ lbs and stand for 8 hours a day.

Responsibilities

• Lead / Guide wilderness, vehicle and bike tours, walks and hikes.
• Share the history and culture of the Canadian Rockies enthusiastically.
• Contact guests before arrival to ensure smooth delivery of guided experiences.
• Sell, book and update guided experiences.
• Ensure a positive, safe and memorable experience for each guest.
• Maintain positive working relationships with Parks Canada and adhere to regulations.
• Set up and clean up activities, including cleaning and sanitizing spaces and objects.

Skills

First Aid & CPR

Interpretive Guiding

IGA Certifications

Driver's Licence

Customer service

Problem solving

Team player

Education

Outdoor Recreation / Ecotourism / Tourism program student or graduate

Job description

Fairmont Banff Springs is seeking an energetic Adventure & Experiences Guide to deliver guided experiences in Banff. You will lead wilderness, vehicle and bike tours, share Canadian Rockies history, and ensure a memorable guest experience.

The starting rate is $25.50 per hour, with increases after six months and up to $29.30 after three years, reflecting tenure. Subsidized staff accommodation and benefits are available for full-time roles.