Administrator, Office Support

First American; London; On-site; CAD 40,000 - 49,000; Full time

Benefits offered by this job

Hybrid work arrangements

Paid holidays

EFAP and wellness program

Company match for retirement

Stock purchase plan

Job summary

FCT seeks an IAT - Office Support to manage mail flow for the Default Solutions office and assist the Insolvency Administration Team with clerical tasks. You will sort, track, and distribute mail, order supplies, and support day-to-day insolvency tasks.

Ideal candidates have 1–2 years in Insolvency, Collections, or Litigation, strong Microsoft Office skills, and a detail-oriented, time-managed, customer-focused approach. Hybrid work arrangements are available.

Qualifications

• 1–2 years of experience in Insolvency, Collections, Litigation or Insolvency.
• Proficient in Microsoft Office (Word, Excel, Outlook).
• Ability to perform repetitive tasks with high attention to detail.
• Strong time management and customer-focused mindset.

Responsibilities

• Receive, sort, track, and distribute daily incoming and outgoing mail.
• Analyze Insolvency documents and enter information into Insolvency Link Software as per client processes.
• Maintain office supply inventory and handle requests for supplies/equipment.
• Keep accurate records of client mail for potential audits; prioritize daily work.

Skills

Insolvency experience

Microsoft Office

Detail oriented

Time management

Tools

Insolvency Link Software

Job description

Company Summary

Come work for a company that’s committed to the success of each and every employee. A place where innovators and collaborators come together and build on each other’s talents. Where diversity is welcomed and celebrated. FCT provides industry-leading title insurance, default solutions and other real estate related products and services to legal, lending, valuation and real estate professionals across Canada. With FCT, you will have the opportunity to build a meaningful career. Join us as we continue to do exciting work and make a big impact on our colleagues, customers and communities.

Job Summary

We are continually searching for great talent; individuals who possess a deep commitment to the customers and markets we serve. If you would like to join a company that is committed to the success of each employee and offers challenge, purpose and the opportunity to grow both personally and professionally in a team-oriented environment, you'll enjoy a career with us! We understand that fostering a diverse and inclusive environment is critical for the success of our business, and we actively work towards it every day.

IAT - Office Support role

The IAT - Office Support role is responsible for the receiving and distribution of all ingoing and outgoing mail for the FCT Default Solutions office. This role more specifically supports the FCT Default Solutions Insolvency Administration Team as it relates to clerical functions such as sorting and tracking of ingoing/outgoing mail, ordering of office supplies as well as assisting in the completion of day-to-day Insolvency Tasks and special projects as requested.

HERE’S HOW YOU’LL CONTRIBUTE

• Responsible for receiving, sorting, tracking, and distributing daily incoming and outgoing mail.


• Analyzes Insolvency documents and administers information onto Insolvency Link Software in accordance with documented client processes.


• Maintains office supply inventory and handles requests for new supplies/equipment.


• Maintaining accurate records of incoming and outgoing client mail as these records may be required for client audit purposes.


• Determining daily priorities and capacity to handle volumes.

HERE’S WHAT YOU’LL BRING

• Demonstrated experience (1-2 years) in the Insolvency industry, Collections, Litigation or Insolvency.


• Proficiency in Microsoft Office (Word, Excel, and Outlook)


• Ability to complete repetitive tasks with strong attention to detail.


• Excellent time management skills “Passion to Serve”, Customer Focus, self-motivated and able to learn quickly.

Total Direct Compensation: 40,380 - 48,510 Any pay range is in $CAD. The stated pay range reflects the total expected compensation for this role (e.g., base pay plus any expected incentives or allowances, where applicable)

HERE’S WHAT SETS US APART

• Through mentoring, innovative tools, and a variety of programs that engage and reward, we empower each employee to be great and drive results.


• Comprehensive benefits that include Employee and Family Assistance Program (EFAP) and Wellness Essentials Group retirement savings plan with company match


• Paid holidays and generous paid time off


• Hybrid work arrangements


• Paid volunteer opportunities and charitable donation matching


• Employee recognition programs that include referral incentives


• Potential for performance-based incentives


• The opportunity to participate in our stock purchase plan


• And more!

As per terms of the employment agreement

For over a decade, FCT has been certified by the Great Place to Work® Institute as one of Canada’s best workplaces. We have also been recognized as a Top 50 Best Workplace in Canada, Best Workplaces in Canada for Women and Best Workplaces in Canada with Most Trusted Executive teams. In addition, FCT is recognized as one of Greater Toronto’s Top Employers. By joining us, you will not only be part of an award-winning organization, you will be part of a workforce that is engaged and empowered to succeed.

Thank you for considering FCT. We look forward to meeting you.

We may use AI assisted tools to help screen or assess applications; however, all hiring decisions include human review. In accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, a request for accommodation will be accepted as part of FCT’s hiring process. To avoid any delays in the recruitment process, if you require accommodation to apply, please provide your accommodation needs in advance. You may also be required to submit adequate medical/other documentation to Human Resources to support your request for accommodation.

FCT is an equal opportunity employer and is committed to an active nondiscrimination program. All recruitment, hiring, placements, transfers, promotions, training, compensation, benefits, discipline, and other terms and conditions of employment will be on the basis of the qualifications of the individual regardless of race, colour, place of origin, ethnic origin, citizenship, handicap (including mental and physical disability), sex, sexual orientation, gender identity and expression, creed (religion), marital status, family status (being in a parent/child relationship), age, or any other basis prohibited by the applicable provincial or federal human rights legislation.

We are continually searching for great talent; individuals who possess a deep commitment to the customers and markets we serve. If you would like to join a company that is committed to the success of each employee and offers challenge, purpose and the opportunity to grow both personally and professionally in a team-oriented environment, you'll enjoy a career with us!