Administrator

RBC; Toronto; On-site; CAD 46,000 - 70,000; Full time

Benefits offered by this job

Total Rewards Program

Bonuses and flexible benefits

Stock options

Coaching and development

Work-life balance

Job summary

RBC is seeking a detail-oriented data entry professional to support the monthly benefit payroll processing center in Toronto. You will handle data entry, review client requests for completeness, and maintain audit-ready documentation.

Responsibilities include meeting productivity and accuracy targets, organizing work to align with the monthly payroll cycle, and escalating issues per policy. Strong communication and collaboration are essential.

Qualifications

• Must have strong organizational and time management skills.
• Superior written and oral communication abilities.
• Ability to interpret written client instructions for accurate data entry.
• Experience with issue resolution and client focus.
• Ability to collaborate across teams to meet deadlines.
• Familiarity with Microsoft Office suite is a plus.

Responsibilities

• Review client requests for completeness and resolve discrepancies.
• Maintain transaction documentation and workflow records for audit purposes.
• Enter transaction details into RBC systems.
• Meet productivity, accuracy, and timeliness targets.
• Organize and prioritize work to meet monthly payroll deadlines.
• Adhere to policies and escalate issues as needed.

Skills

Organizational skills

Communication

Issue resolution

Client focus

Data entry accuracy

Collaboration

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

Job Description

What is the opportunity?

Responsible for the data entry of various changes to the monthly benefit payroll processing center. In addition, you will be responsible for any changes received directly from plan sponsors or from their underlying pensioners.

What will you do?

• Review client requests for completeness. Communicate with Client Representative for any discrepancies, clarification or incomplete requests.
• Maintain transaction documentation and workflow records for audit purposes.
• Data entry of transaction details into RBC systems.
• Meet productivity, accuracy, and timeliness targets.
• Organize and prioritize work to meet deliverables and ensure that information is updated in the system prior to monthly payroll cycle.
• Adhere to established policies and procedures including escalation of issues.

What do you need to succeed?

Must have

• Strong organizational and time management skills
• Superior communication skills – written and oral
• Issue resolution
• Client focused
• Ability to interpret written client instructions and perform data entry accurately.
• Collaboration

Nice-to-have

• Proficiency in French
• Excellent knowledge of Microsoft Office, including Word, Excel, and PowerPoint
• Experience identifying and implementing process improvements
• Familiarity with AI tools

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.
• Leaders who support your development through coaching and managing opportunities
• Ability to make a difference and lasting impact.
• Work in a dynamic, collaborative, progressive, and high-performing team.
• Flexible work/life balance options.
• Opportunities to do challenging work.
• Opportunities to take on progressively greater accountabilities.
• Access to a variety of job opportunities across business.

Job Skills

Active Learning, Communication, Critical Thinking, Customer Service, Operational Delivery, Process Improvements, Time Management

Additional Job Details

Address:

RBC CENTRE, 155 WELLINGTON ST W:TORONTO

City:

Toronto

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

WEALTH MANAGEMENT

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-11-04

Application Deadline:

2026-11-18

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Compensation for this position (including salary and discretionary/variable payments) will be determined by factors, including but not limited to candidate’s experience, skills, registration status, performance, individual goals, market conditions, and business needs.

Pay Range

The expected pay range for this position is:

$46,000.00 - $70,000.00

The pay range provided is for the primary work location referenced in the Additional Job Details section of this job posting. Pay ranges may differ based on location. If the posting lists multiple job locations, a recruiter can confirm availability of the role and the relevant pay range for the additional locations listed. RBC supports pay transparency and we strive to ensure all pay ranges are competitive, fair, and equitable.

You have the potential to earn RBC’s discretionary variable compensation program which gives you an opportunity to increase your total compensation, provided that business meets its performance targets and you meet your individual goals.

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.