Administrative Talent Pool (AS3, AS4) - Fort McMurray

Government of Alberta; Fort McMurray; On-site; CAD 45,000 - 63,000; Full time

Benefits offered by this job

Public Service Pension Plan (PSPP)

Attraction bonus for Fort McMurray

Professional learning and development

Job summary

Government of Alberta in Fort McMurray is recruiting for Administrative Support 3 or 4 talent pool positions. These opportunities are open to multiple current and future administrative roles across ministries, offering a pathway into public service with a focus on customer service, data entry, and office coordination.

The roles require a high school diploma with 1–2 years of related experience, strong proficiency in Microsoft Office, and the ability to work both independently and in teams.

Qualifications

• High school diploma required with specified years of related administrative experience.
• Experience with government or large organizational administrative processes is an asset.
• Proficiency in Microsoft Office Suite and record-keeping best practices.

Responsibilities

• Provide first point of contact for public inquiries and assist with program requirements.
• Prepare correspondence, manage records, and coordinate meetings and minutes.
• Deliver customer service to internal and external stakeholders in a high-volume environment.
• Follow established policies, procedures, and standardized administrative processes.

Skills

Microsoft Office proficiency

Customer service

Communication skills

Organizational skills

Time management

Education

High School diploma + 1 year experience

High School diploma + 2 years experience

Tools

1GX

SharePoint

Adobe Acrobat

JOIN

ORCA

IRIS

ARTS

RSS

QuickBooks

Job description

Job Information

Job Title: Administrative Support 3 & 4 Talent Pool – Fort McMurray

Job Requisition ID: 88099

Ministry: Various

Location: Fort McMurray

Full or Part-Time: Full-time/Part-time

Hours of Work: 36.25 hours per week

Position Type: Permanent/Temporary/Wage

Scope: Open Competition

Closing Date: This competition will open and close as needed based on the volume of applicants and hiring demands

Classification: Subsidiary 001 - Administrative Support 3 or Administrative Support 4

Salary

• Administrative Support 3 - $1,742.83 to $2,205.23 bi-weekly ($24.04 - $30.42/hour or $45,487.86 - $57,556.50/year)
• Administrative Support 4 - $1,918.46 to $2,427.46 bi-weekly ($26.46 - $33.48/hour or $50,071.81 - $63,356.71/year)

The Alberta Public Service works to build a stronger province for current and future generations. We make a difference in the lives of Albertans through rewarding and diverse career opportunities.

Role Responsibilities

When you apply to the Fort McMurray Administrative Talent Pool, you are applying for consideration across multiple current and future administrative support positions simultaneously. Whether you are an emerging administrative professional or an experienced administrator seeking a new opportunity to demonstrate your expertise, we invite you to join our team.

If you are committed to public service, value collaboration, share our organizational values, and are eager to learn and grow, the Administrative Talent Pool offers an excellent entry point into a career with the Government of Alberta (GOA). We are seeking individuals who can work both independently and as part of a team, performing a variety of duties while adhering to established policies, procedures, and processes. Proficiency in the Microsoft Office Suite is essential to ensuring the efficient completion of day‑to‑day administrative responsibilities.

Strong attention to detail and accuracy will support your ability to prepare correspondence and a wide range of documents. Exceptional relationship‑building skills will enable you to provide effective customer service to internal and external stakeholders. Your drive for excellence and results will make you a valuable contributor in any administrative environment. Additionally, strong communication skills, whether interacting in person, by phone, virtually, or through written formats such as email and letters, will enhance your effectiveness in these roles. Organizational and prioritization abilities are key to meeting deadlines and producing high‑quality work.

Administrative Support Positions Within The GOA Support a Broad Range Of Operational Areas. Responsibilities May Focus On a Specific Function Or Span Multiple Administrative Support Categories Across The Following Areas:

Program Support

Program support roles serve as a first point of contact for the public, responding to inquiries by phone, email, or in person, and providing information on program requirements, processes, and eligibility in accordance with established policies and procedures.

Examples

• Contract and Grant Administrator
• AISH Application Assessor
• Licensing Assistant
• Children’s Services Administrative Support
• Employment, Training, and Financial Administrative Support
• Forestry and Parks Administrative Support
• Office and Administrative Support - Provide a wide variety of administrative support services which may include drafting and formatting correspondence, managing records, completing data entry, maintaining calendars, and coordinating office supplies.

Examples

• Office Administrator
• Receptionist
• Records Technician/Coordinator
• Data Entry Clerk
• Forestry and Parks Administrative Support

Financial Support

• Accounts Payable/Accounts Receivable Administrator
• Revenue Administrator
• Financial Assistant
• Payments Clerk
• Contract/Grant Administrator

Call Centre Support

Provide information and handle public inquiries regarding major government announcements, public consultation initiatives or major incidents such as a natural disaster or pandemic.

Examples

• Information Officer

Legal Support

Ensure completion and compliance within applicable legislation, regulations and policies, and provides a range of support to Crown Prosecutors, the Court of King's Bench, or the Criminal Justice and Corrections systems and staff.

Examples

• Litigation Assistant
• Disclosure Clerk
• Case Aide
• Appeals Assistant

Human Resource Support

Support human resources operations through scheduling coordination, preparation and distribution of materials, accurate data entry, and assistance with tracking, reporting, and administrative processes.

Examples

• Classification Assistant
• HR Portfolio Administrative Assistant

Social Services Support

Provide administrative support to front‑line social service programs serving seniors, children and youth, and vulnerable populations. Responsibilities include responding to inquiries from the public and stakeholders, directing them to appropriate government offices and resources, and managing forms and records containing highly sensitive information.

Examples

• Children’s Services Administrative Support
• AISH Application Assessor

APS Competencies

Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.

Qualifications

Administrative Support 3 - High School diploma plus a minimum of one year of related administrative experience.

Administrative Support 4 - High School diploma plus a minimum of two years of related administrative experience.

Equivalencies will be considered based on 1 year of experience for 1 year of education or 1 year of education for 1 year of experience.

Assets

• Proficiency with Microsoft Office applications (Word, Outlook, Excel, PowerPoint).
• Experience using software applications and common enterprise systems such as 1GX, SharePoint, Adobe Acrobat, Justice Online Information Network (JOIN), Offender Records and Correctional Administration (ORCA), Inactive Records Information System (IRIS), Action Request Tracking System (ARTS), Records Scheduling System (RSS), Motor Vehicle Electronic System and QuickBooks etc.
• Demonstrated organizational, time‑management, and prioritization abilities supported by excellent written and verbal communication skills.
• Ability to follow established policies, procedures, and standardized administrative processes.
• Experience delivering customer service in public‑facing or internal support roles, including working in high‑volume or deadline-driven environments.
• Ability to build effective working relationships while providing support to senior leaders, managers, boards, and professional staff.
• Experience preparing and managing accurate correspondence and documents, as well as coordinating meetings, agendas, and minutes.
• Experience handling confidential or sensitive information, including document control and records management practices.
• Experience providing administrative support within government, public sector, or large organizations.

Notes

• This competition will be used to create a list of qualified candidates to fill upcoming administrative support opportunities across the Government of Alberta.
• Once online applications have been submitted, candidates are screened based on the Minimum Recruitment Standards (MRS) for Administrative Support 3 and Administrative Support 4 positions.
• Interviews will be based on operational requirements and candidate location availability.
• Candidates who are successful in the assessment process will be placed in the Administrative Talent Pool and considered pre‑qualified for a period of up to 12 months.
• Pre‑qualified candidates may be referred to hiring managers to fill Administrative Support 3 and 4 vacancies as opportunities arise.
• Please note that being assessed as qualified and added to the Administrative Talent Pool does not guarantee an offer of employment. Candidates may be contacted based on hiring needs, location availability, and role‑specific requirements
• Successful candidates may be required to undergo security screening. Some positions require a Level 2 Enhanced Security screening (including an enhanced criminal record check to be completed along with a credit check) as part of pre‑employment checks.

The links below provide information on what we have to offer.

• Working for the Alberta Public Service
• Public Service Pension Plan (PSPP)
• Alberta Public Service Benefit Information
• Professional learning and development
• Research Alberta Public Service Careers tool
• Attraction bonus for employees located in Fort McMurray and north of the 57th parallel
• Positive workplace culture and work-life balance.

For Wage Opportunities

• As a Wage employee, you receive 11.6% in addition to regular wage earnings in lieu of paid holidays and vacation leave:
  • 5.6 percent of regular wage earnings instead of paid holidays.
  • 6 percent of regular wage earnings instead of annual vacation pay.

Closing Statement

This competition may be used to fill future vacancies, across the Government of Alberta, at the same or lower classification level.

We thank all applicants for their interest. All applications will be reviewed to determine which candidates' qualifications most closely match the advertised requirements. Only individuals selected for interviews will be contacted.

If you require any further information on this job posting or require an accommodation during the recruitment process, please contact Cathy Foster at [e-mail] .