Administrative Support V

Alberta Health Services; Edmonton; On-site; CAD 43,000 - 52,000; Full time

Job summary

Alberta Health Services in Edmonton is seeking an Administrative Support V to join the Medicine Program at the University of Alberta Hospital. This role provides administrative and operational support to the Patient Care Manager and Unit Managers, coordinating program priorities, handling confidential information, and preparing reports.

The successful candidate will support staffing and recruitment, assist with daily operations, and help develop presentations, posters, and staff communications

Qualifications

• Completion of post-secondary education in office or business administration.
• Diploma or certificate in Business Administration, Office Administration, or Health Administration.
• 3-5 years of progressively responsible administrative experience supporting leaders in a complex environment.
• Advanced proficiency in SharePoint and Microsoft Office Suite, particularly, Excel, Word, Outlook, PowerPoint.
• Experience creating reports, dashboards, and data summaries.
• Strong written and verbal communication skills.
• Demonstrated ability to maintain confidentiality and exercise discretion.
• Exceptional organizational and time-management skills.

Responsibilities

• Coordinate calendars, meetings, agendas, minutes, correspondence, action items, room bookings, and follow-up for the PCM and Unit Managers.
• Prepare presentations, briefing materials, reports, spreadsheets, and program communications.
• Support UAH Medicine operational priorities, special projects, quality-improvement initiatives, and position management.
• Generate operational, staffing, and performance reports using Connect Care and other AHS systems.
• Compile and verify data, identify discrepancies, and create tools to support leadership decisions.
• Provide recruitment support, including postings, interviews, candidate communication, offers, onboarding, and orientation.
• Develop posters, newsletters, educational resources, presentations, and staff communications.
• Coordinate education sessions, recognition events, workshops, meetings, and leadership forums.
• Maintain confidential employee and program records in accordance with AHS standards.
• Identify opportunities to improve administrative workflows, communication, and service delivery across the UAH Medicine Program.

Skills

SharePoint

Microsoft Office

Excel

Word

Outlook

PowerPoint

Report writing

Dashboards

Data summaries

Time management

Education

Post-secondary certificate in Office Admin

Diploma in Business Administration

Diploma in Health Administration

Tools

SharePoint

Microsoft Office Suite

Job description

We are seeking a highly organized, detail-oriented, and proactive Administrative Support V to join the Medicine Program at the University of Alberta Hospital (UAH). This position provides administrative and operational support to the Patient Care Manager and Unit Managers within a large, complex acute-care program. The successful candidate will coordinate program priorities, manage confidential information, prepare reports, support staffing and recruitment, and assist with daily operations. The ideal candidate can anticipate needs, prioritize competing demands, work independently, and maintain accuracy in a fast-paced hospital environment.

Key Responsibilities

• Manage calendars, meetings, agendas, minutes, correspondence, action items, room bookings, and follow-up for the PCM and Unit Managers.
• Prepare presentations, briefing materials, reports, spreadsheets, and program communications.
• Support UAH Medicine operational priorities, special projects, quality-improvement initiatives, and position management.
• Generate operational, staffing, and performance reports using Connect Care and other AHS systems.
• Compile and verify data, identify discrepancies, and create tools to support leadership decisions.
• Provide recruitment support, including postings, interviews, candidate communication, offers, onboarding, and orientation.
• Develop posters, newsletters, educational resources, presentations, and staff communications.
• Coordinate education sessions, recognition events, workshops, meetings, and leadership forums.
• Maintain confidential employee and program records in accordance with AHS standards.
• Identify opportunities to improve administrative workflows, communication, and service delivery across the UAH Medicine Program.

Description:

As an Administrative Support V, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.

• Classification: Administrative Support V
• Union: AUPE GSS
• Unit and Program: Medicine Department
• Primary Location: U of A Hospital
• Multi-Site: Not Applicable
• FTE: 1.00
• Posting End Date: 26-AUG-2026
• Employee Class: Regular Full Time
• Date Available: 05-SEP-2026
• Length of Shift in weeks: 12
• Shifts per cycle: 60
• Shift Pattern: Days
• Days Off: As Per Rotation
• Minimum Salary: $31.09
• Maximum Salary: $37.81
• Vehicle Requirement: Not Applicable

Required Qualifications:

Completion of post-secondary education (e.g. certificate in office or business administration).

Additional Required Qualifications:

Diploma or certificate in Business Administration, Office Administration, Health Administration, or a related field. 3-5 years of progressively responsible administrative experience supporting leaders in a complex environment. Advanced proficiency in SharePoint and Microsoft Office Suite, particularly, Excel, Word, Outlook, PowerPoint. Experience creating reports, dashboards, and data summaries. Experience coordinating multiple priorities and managing competing deadlines. Strong written and verbal communication skills. Demonstrated ability to maintain confidentiality and exercise discretion. Exceptional organizational and time-management skills.

Preferred Qualifications:

Experience working within AHS or a healthcare environment. Experience using Connect Care reporting tools. Experience with staffing and scheduling software such as WFM or ESP. Experience supporting recruitment and onboarding activities. Experience planning large-scale meetings, education sessions, or events. Experience using graphic design software such as Canva, Adobe Creative Suite, Publisher, or similar applications. Experience with supply ordering and management practices.

Please note:

All postings close at 23:59 MT of the postingend date indicated.

Security Screening:

A satisfactory criminal record check and/or Vulnerable Sector Search is required prior to your first day of work. Additionally, all employees have an ongoing duty to disclose any charges or convictions that may occur during their employment with AHS.

Healthy Albertans. Healthy
Communities. Together.

We’re passionate about what we do. Our team of skilled and dedicated health care professionals, support staff, and physicians promote wellness and provide health care all across Alberta.

Everything we do at AHS reflects a patient and family centred approach; it’s about putting patients’ and families’ experiences, priorities and trust first.

We are an equal opportunity employer. AHS values the diversity of the people and communities we serve and is committed to attracting, engaging and developing a diverse and inclusive workforce.

Create and manage profiles for future opportunities.

Edmonton Zone, Edmonton, U of A Hospital