Administrative Support, Operations Centre (2430)

Northern Alberta Institute of Technology; Edmonton; On-site; CAD 44,000 - 58,000; Full time

Job summary

An established industry player is seeking an enthusiastic Administrative Support professional to join its Facilities Management team. This role offers a dynamic environment where you'll be the first point of contact for all facilities-related inquiries, ensuring a safe and comfortable learning space. You'll collaborate with various teams, manage work orders through a computerized system, and support purchasing solutions. With a strong focus on organization and customer service, this position is perfect for those who thrive in fast-paced settings. Join a community that values respect, collaboration, and professional growth, and enjoy a comprehensive benefits package along with a flexible work environment.

Benefits

Comprehensive Benefits Package

Paid Time Off between Christmas and New Year's

Flexible Work Environment

Professional Growth Opportunities

Qualifications

• High accuracy and attention to detail are essential.
• Experience with CMMS software and vendor relations is preferred.

Responsibilities

• Serve as the first point of contact for maintenance issues.
• Manage and close work orders using CMMS.
• Coordinate financial tasks related to maintenance activities.

Skills

Interpersonal Skills

Communication Skills

Attention to Detail

Multi-tasking

Customer Service

Computerized Maintenance Management Software

Purchasing Coordination

Vendor Relations

Education

High School Diploma

Post-secondary Certificate or Diploma

Tools

Microsoft Office Suite

AiM Maintenance & Operations

PeopleSoft

Job description

Administrative Support, Operations Centre

Capital Projects & Facilities Operations

Campus

Main Campus

Detailed Job Description

The Business Performance and Administrative Services in the Facilities Management and Development (FMD) department has a permanent opportunity for an enthusiastic individual who enjoys a busy environment with a focus on organization and strong attention to detail to support the Facilities Contact Centre (FCC). The FCC is the first point of contact for all NAIT community members and visitors in relation to providing environmentally healthy, safe, and comfortable spaces in which to learn and work. The successful candidate will have well-developed multi-tasking skills, collaboration skills, organization skills, and the ability to adapt to shifting priorities. A great, positive attitude and a strong customer service focus will be essential for success.

Key Responsibilities:

1. Collaborate with FMD’s internal and external teams to complete maintenance work orders and resolve facilities issues. First point of contact for customers.
2. Working with FMD’s Computerized Maintenance Management System (AiM Maintenance & Operations) to create, manage, and close out work orders related to maintenance, repairs, operations, and building user issues.
3. Support NAIT’s purchasing solutions, ensuring purchases are appropriate, compliant, and accurate. Support the ordering of materials and goods for facilities maintenance and operations via PeopleSoft requisition entries and receiving of goods.
4. Respond to NAIT community members and visitors regarding buildings and campus concerns, assessing priority requests.
5. Coordinate daily financial tasks and responsibilities associated with maintenance, repair, and operations activities within CMMS and other enterprise solutions. This includes entering invoices and billing details on work orders, reviewing and posting of timecards.
6. Maintain digital and hardcopy records associated with maintenance, repair, and operations.
7. Undertake other duties and special projects as assigned/required.

Skills & Abilities:

1. The successful candidate must have good interpersonal and communication skills with the ability to balance and organize conflicting priorities and high volume of work on an ongoing basis.
2. A self-motivated individual who demonstrates high accuracy and attention to detail in their work.
3. Experience using Computerized Maintenance Management Software.
4. Experience in purchasing coordination and vendor relations.

Qualifications:

1. High School diploma is required.
2. Related post-secondary certificate or diploma is an asset.
3. Demonstrated experience with CMMS software is preferred.
4. Computer literacy, including extensive experience with Microsoft Office Suite is an asset.
5. Several years of related experience.
6. Equivalencies may be considered.

Applicants with education credentials earned outside of Canada should have their credentials evaluated by World Education Services or the International Qualifications Assessment Service (IQAS).

Remuneration: $44,256.94 - $57,140.72 annually, plus a comprehensive benefits package. (Classification – Administrative Support IV).

Please submit a resume and cover letter to be considered for this opportunity.

About NAIT

We are proud to have been named one of Alberta’s Top Employers for 13 consecutive years. Being part of a community that makes a difference in the lives of students, staff, industry clients and partners, NAIT’s culture reflects our shared values of respect, collaboration, celebration, creativity, and accountability.

People are what make NAIT great, and we prioritize the employee experience. We offer benefits and unique perks focusing on health and wellness, work-life balance, recognition, and professional and personal growth. In addition to excellent vacation time, we offer paid time off between Christmas and New Year's.

NAIT supports a flexible work environment, enabling staff to request approval for on-campus, off-site, or hybrid work arrangements based on the nature of the role. Please note that remote positions require employees to reside within Canada.

NAIT is committed to fostering an environment that supports equity and cultivates inclusion through our Equity, Diversity, and Inclusion Strategy. We are a proud partner of the Canadian Centre for Diversity and Inclusion and Pride at Work Canada. While we encourage all qualified applicants to apply, only those being considered will be contacted. If you require any accommodations, please connect with us at [e-mail].