Administrative Support, Operations

Camino Wellbeing + Mental Health; Kitchener; On-site; CAD 30,000 - 60,000; Part time

Job summary

Ein innovatives Unternehmen im Bereich psychische Gesundheit sucht leidenschaftliche Unterstützung im Empfangsbereich. In dieser Teilzeitstelle sind Sie die erste Anlaufstelle für Klienten und tragen dazu bei, eine positive Erfahrung zu schaffen. Sie werden in einem unterstützenden und inklusiven Umfeld arbeiten, das Wert auf die Entwicklung seiner Mitarbeiter legt. Wenn Sie Freude daran haben, der Gemeinschaft zu helfen und Ihre organisatorischen Fähigkeiten einzubringen, ist dies die perfekte Gelegenheit für Sie.

Qualifications

• Exzellente zwischenmenschliche und Kundenservicefähigkeiten sind erforderlich.
• Vertrautheit mit Microsoft Office Suite ist notwendig.

Responsibilities

• Bereitstellung einer hervorragenden Kundenerfahrung am Empfang oder telefonisch.
• Unterstützung bei organisatorischen und administrativen Aufgaben.

Skills

Kundenservice

Microsoft Office Suite

Interpersonelle Fähigkeiten

Job description

Are you passionate about contributing to the community? Are you interested in working for an organization that is committed to learning and growing, puts people at the centre of our work, believes in a culture of belonging and builds on the strength of our community?

Camino Wellbeing + Mental Health supports individuals, families and communities as they work to strengthen their wellbeing and mental health. Our vision is to have a connected community where all people thrive.

WHAT’S THE OPPORTUNITY?

We are looking for a Part-Time Administrative Support Staff to join our Office/Reception team! Come help Camino provide excellent service and be the first point of contact for our clients as they begin their mental health and wellbeing journey. If you’re interested in giving back to the community and have excellent customer service and administrative skills, then this is the role for you!

WHY WORK FOR US?

We serve individuals, families and communities within the Waterloo Region. We are excited about our work, the impact we have, and our people (our people are our superpower!). We are committed to doing what is best for our community and to developing our team.

Join us to:

• Do work that matters.
• Be part of a caring, passionate, and collaborative workplace that lives its values.
• Learn a lot and support creating a seamless experience for individuals, families, and our community.
• Be part of our diversity, equity, and inclusion journey.
• Put the people we serve at the centre of everything we do.
• Have a positive impact in our community.
• Work with an organization that supports your growth and allows you to use your transferable skills across teams and programs.

WHAT YOU’LL BE DOING:

• Provide an excellent client experience at reception or on the phone by greeting clients, processing payments, and collecting information to direct clients appropriately.
• Assist with organizational and administrative support, including email correspondence, form generation, information gathering, and responding to requests.
• Support client matters and assist leaders as needed.
• Develop familiarity with Camino’s programs and services, and provide feedback for improvements.
• Perform office tasks such as photocopying, scanning, organizing documents, mailing, and filing.
• Use Microsoft Office to prepare memos, reports, and documents.
• Enter data into databases.

WHAT WE’RE LOOKING FOR:

• Excellent interpersonal and customer service skills.
• Familiarity with Microsoft Office Suite.

BONUS POINTS:

Experience in the Social Service sector and First Aid + CPR-C certification are assets. Apply if you have these or are eager to learn.

ADDITIONAL INFORMATION:

• This is a part-time, permanent role, 20 hours/week, with additional hours depending on needs.
• Must be able to commute within Waterloo Region.
• Shifts may include evenings and Saturdays.
• Legally eligible to work in Canada.
• Must provide proof of vaccination or a valid exemption.
• Require a Police Record with Vulnerable Sector check.
• Wage: $20.90 to $24.49 per hour.

OUR COMMITMENT TO EQUITY

Camino is an equal opportunity employer supporting diversity. We value an inclusive environment and are committed to anti-oppressive practices. For accommodations during recruitment, contact Human Resources. We thank all applicants; only those selected for an interview will be contacted.

We recognize systemic barriers and are dedicated to dismantling oppression and discrimination, working towards equity, empowerment, and inclusion for all community members, especially marginalized groups.