Administrative Support II

Alberta Health Services; Fort Saskatchewan; On-site; CAD 33,000 - 41,000; Part time

Job summary

Alberta Health Services (AHS) is seeking an Administrative Support II for the Fort Saskatchewan Health Centre. You will support the Patient and Embedded Retail Food Service program with clerical tasks, data entry and patient information management.

The role requires Grade 12, minimum 1 year of healthcare food service and customer service experience, and the ability to communicate in English. 0.28 FTE with shifts as per rotation, working 6.25/4.50 hours per shift; salary $24.28–$29.51 per hour

Qualifications

• Proven experience in customer service is required.
• Strong teamwork and organizational abilities are essential.
• Ability to manage multiple tasks with accuracy in a healthcare setting.

Responsibilities

• Provide administrative support to the department under supervision.
• Handle clerical duties and maintain patient and program information.
• Assist with safety, sanitation, and standard operating procedures as applicable.

Skills

Customer service

Teamwork

Organizational skills

Education

Grade 12 or equivalent

Tools

CBORD

ConnectCare

RMID

Formula Calculator

Job description

Imagine a supportive employer, fantastic work-life balance, and the opportunity to make a difference. With Alberta Health Services (AHS), you can have all of that and more. As a dedicated member of the Nutrition Food Service (NFS) team, you have the opportunity to make a significant impact by providing nutritious, healthy, high-quality meal service to patients, residents, staff, visitors and the community. This Regular Part Time position is located at Fort Saskatchewan Community Hospital and will be accountable for performing a variety of tasks to ensure a quality patient, resident and customer experience.Under the general supervision of a NFS Supervisor, you will use your customer service, teamwork and organizational skills to (if applicable to role) receive and process orders; prepare financial reports; vendor management; process of payment of event costs; any cash handling duties; follow established procedures to maintain patient information related to meal service; processes food preferences, menus and/or tray tickets, food allergies, intolerances and meal tallies; effectively communicate with other departments on matters related to patient meals, snacks, nourishment supplies; adhere to safety, sanitation, and food preparation standards in accordance with AHS policies and guidelines; complete other clerical duties as required. This position also supports with the completion of Patient Satisfaction Surveys with patients. The successful candidate will be able to work in a fast-paced environment with speed and accuracy; Work under pressure in high-stress situations; Demonstrate critical thinking skills and initiative; Communicates effectively in English with customers, patients, co-workers, and other hospital departments; Work as an effective, professional team member with a focus on exceptional patient and family-centered care.

Description:

As an Administrative Support II, you will require administrative or specialized skills and knowledge to support procedures, practices and initiatives within a department or program.

• Classification: Administrative Support II
• Union: AUPE GSS
• Unit and Program: Patient and Embedded Retail Food Service
• Primary Location: Fort Saskatchewan Health Ctr
• Multi-Site: Not Applicable
• FTE: 0.28
• Posting End Date: 05-OCT-2026
• Employee Class: Regular Part Time
• Date Available: 15-OCT-2026
• Length of Shift in weeks: 2
• Shifts per cycle: 4
• Days Off: As Per Rotation
• Minimum Salary: $24.28
• Maximum Salary: $29.51
• Vehicle Requirement: Not Applicable

• Classification: Administrative Support II
• Union: AUPE GSS
• Unit and Program: Patient and Embedded Retail Food Service
• Primary Location: Fort Saskatchewan Health Ctr
• Location Details: As Per Location
• Multi-Site: Not Applicable
• FTE: 0.28
• Posting End Date: 05-OCT-2026
• Employee Class: Regular Part Time
• Date Available: 15-OCT-2026
• Hours per Shift: 6.25 / 4.50
• Length of Shift in weeks: 2
• Shifts per cycle: 4
• Shift Pattern: Days, Weekends
• Days Off: As Per Rotation
• Minimum Salary: $24.28
• Maximum Salary: $29.51
• Vehicle Requirement: Not Applicable

Required Qualifications:

Completion of Grade 12 or equivalent.

Additional Required Qualifications:

Proven experience working with diet terminology & guidelines is required. Minimum, standard for typing is 35 words per minute, and an assessment of skills will be performed. Minimum 1 year experience in commercial or healthcare food service environment. Minimum 1 year customer service experience is required. This position may require you to be able to bend, lift, push, and pull items up to 20lbs. To ensure safety, effective written and verbal communication in English is required. All new employees will be required to attend a 2-day New Employee Orientation followed by an on site orientation shift. To ensure your skills and qualifications are fully considered please include sufficient resume details on your application that clearly address the required and preferred qualifications, or attach a comprehensive resume containing this information.

Preferred Qualifications:

Post-secondary administrative assistant/clerical education or education in a related field. Experience with basic mathematical skills. One year of experience working in a diet office setting is preferred. Experience with CBORD, ConnectCare, RMID and Formula Calculator.

Security Screening:

A satisfactory criminal record check and/or Vulnerable Sector Search is required prior to your first day of work. Additionally, all employees have an ongoing duty to disclose any charges or convictions that may occur during their employment with AHS.

Healthy Albertans. Healthy
Communities. Together.

We’re passionate about what we do. Our team of skilled and dedicated health care professionals, support staff, and physicians promote wellness and provide health care all across Alberta.

Everything we do at AHS reflects a patient and family centred approach; it’s about putting patients’ and families’ experiences, priorities and trust first.

We are an equal opportunity employer. AHS values the diversity of the people and communities we serve and is committed to attracting, engaging and developing a diverse and inclusive workforce.