Administrative Specialist, People & Culture

Jobtailor; Ottawa; On-site; CAD 65,000 - 85,000; Full time

Job summary

Jobtailor in Ottawa is seeking a timekeeping and payroll specialist to review, process and approve employee timesheets in Workday, ensuring accuracy and compliance.

You will investigate discrepancies, collaborate with Payroll and HR, reconcile overtime and leave balances, and support managers on timekeeping procedures. The role requires bilingual English/French, strong attention to detail, and knowledge of labour standards; confidentiality is essential.

Qualifications

• Post-secondary education or equivalent practical experience.
• Fluent in English and French, both written and spoken.
• Strong attention to detail and high accuracy in data management.

Responsibilities

• Review, process and approve employee timesheets in Workday for accuracy and completeness.
• Investigate and correct time-entry discrepancies, missing records and duplicates.
• Ensure compliance of time-tracking records and documentation with operating standards, HR policies, collective agreements, labour standards and tax legislation.
• Collaborate with Payroll and Operations on wage calculations, retroactive pay adjustments and payroll processing.
• Reconcile overtime, leave balances, holiday pay and shift differential earnings.
• Train and support employees and managers on timekeeping procedures and Workday navigation.
• Identify Workday timekeeping issues and improvement opportunities, escalating them with People Systems and Analytics.
• Collaborate with the HR Services Expertise Team on service date calculations, complex leave bank management and pay analysis.
• Provide administrative support, exercise independent judgment and occasionally coordinate the work of others.

Skills

Workday Proficiency

HR Policies Knowledge

Bilingual Fluency

Attention to Detail

Payroll Processing

Education

Post-secondary education or equivalent practical experience

Tools

Workday

Job description

• Review, process and approve employee timesheets in Workday for accuracy and completeness
• Investigate and correct time-entry discrepancies, missing records and duplicates
• Ensure compliance of time-tracking records and documentation with operating standards, HR policies, collective agreements, labour standards and tax legislation
• Collaborate with Payroll and Operations on wage calculations, retroactive pay adjustments and payroll processing
• Reconcile overtime, leave balances, holiday pay and shift differential earnings
• Train and support employees and managers on timekeeping procedures and Workday navigation
• Identify Workday timekeeping issues and improvement opportunities, escalating them with People Systems and Analytics
• Collaborate with the HR Services Expertise Team on service date calculations, complex leave bank management and pay analysis
• Provide administrative support, exercise independent judgment and occasionally coordinate the work of others

Requirements

• Post-secondary education or equivalent practical experience
• Minimum 2 years of experience in HR, Payroll or administrative operations within CBC/Radio-Canada or similar complex organization
• Essential fluency in both English and French, written and spoken
• Exceptional attention to detail and high accuracy in data management
• Hands-on experience with pay processing systems, such as Workday
• Strong knowledge of HR policies, collective agreements, and federal/provincial labour standards
• Excellent organizational skills and ability to manage several priorities and meet multiple, tight deadlines
• Strong interpersonal skills with discretion, diplomacy, tact and absolute confidentiality
• Sound judgment, initiative, analytical problem-solving abilities, and resourcefulness
• Flexibility to work overtime as required during peak periods
• Candidates may be subject to skills and knowledge testing
• Successful candidates must complete a mandatory criminal record check; other background checks may be conducted based on operational requirements
• All employees must adhere to the Code of Conduct as a condition of employment

Core Competencies

Demonstrates expertise in HR and Payroll processes, particularly in timekeeping and compliance with HR policies and labour standards. Proficient in Workday for payroll processing and employee support, with strong analytical and organizational skills.

Highest-signal resume keywords

• Workday Proficiency
• HR Policies Knowledge
• Bilingual Fluency (English and French)
• Attention to Detail
• Payroll Processing Experience

Hard Skills

• Timekeeping Procedures
• Data Management
• Wage Calculations
• Overtime Reconciliation
• Leave Balance Management
• Pay Analysis
• Time-Entry Discrepancy Resolution
• Payroll Processing Systems
• Collective Agreements Knowledge
• Labour Standards Compliance

Soft Skills

• Interpersonal Skills
• Discretion
• Analytical Problem-Solving
• Organizational Skills
• Judgment

Industry Keywords

• HR Operations
• Payroll
• Employee Timesheets
• Compliance
• Code of Conduct

Tools & Technologies

• Workday