Administrative Records Clerk II — Data & Admin Support

SereneAID; Halifax; Hybrid; CAD 42,000 - 54,000; Full time

Job summary

The Government of Nova Scotia, Department of Labour, Skills and Immigration, is seeking a detail-oriented Clerk 2 (Application Administration) to provide administrative support for departmental programs and services.

Working under general supervision, the successful candidate will apply established legislation, policies, procedures, and government standards to support daily administrative operations while ensuring accuracy, confidentiality, and efficient service delivery.

Qualifications

• Canadian citizenship or permanent resident status.
• Completion of secondary school (Grade XI/XII) or equivalent.
• Post-secondary education or equivalent combination of education/training/experience.
• Minimum two years of related administrative or clerical experience.

Responsibilities

• Provide administrative and clerical support to departmental programs and services.
• Process, maintain, and update departmental records and electronic information systems.
• Perform accurate data entry and verify information integrity.
• Review, reconcile, classify, consolidate, and summarize documents and records.
• Identify discrepancies and resolve routine issues, escalating complex matters as needed.
• Prepare, format, file, and distribute routine correspondence, reports, and schedules.
• Maintain filing systems per records management policies.
• Prepare reports using departmental systems (including SAP) and manual processes.
• Coordinate incoming/outgoing phone calls, emails, and correspondence.
• Respond to inquiries professionally and maintain confidentiality.
• Receive, process, and record departmental payments as required.
• Assist with inventory management, office supplies, and petty cash.
• Distribute inter-office mail and provide front-line customer service.
• Support administrative processes and ensure timely completion of tasks.
• Maintain records of processed documentation and monitor task completion.
• Assist in orientation or training of junior clerical staff when required.
• Perform other related administrative duties as assigned.

Skills

Attention to detail

Organizational skills

Deadline-driven

Analytical problem-solving

Data integrity verification

Judgment and decision making

Prioritization

Independent work

Written and verbal communication

Confidentiality

Team collaboration

Education

Secondary School diploma (Grade XI/XII)

Post-secondary education

Tools

SAP

LaMPSS

Microsoft Lists

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

The Government of Nova Scotia, Department of Labour, Skills and Immigration, is seeking a detail-oriented Clerk 2 (Application Administration) to provide administrative support for departmental programs and services.

Working under general supervision, the successful candidate will apply established legislation, policies, procedures, and government standards to support daily administrative operations while ensuring accuracy, confidentiality, and efficient service delivery.