Administrative Manager - Industrial Services

GFL Environmental; Alberta; On-site; CAD 120,000 - 180,000; Full time

Benefits offered by this job

RRSP matching

Health, dental, vision and mental健康?—?

Competitive compensation

Team Green culture

Job summary

GFL Environmental Inc. is seeking a strategic Billing Operations Leader within Industrial Services to direct end-to-end billing, drive governance, and elevate team performance across Western Canada.

This senior role blends analytical discipline with cross-functional influence to optimize processes and uphold billing integrity for large, project-based work. The successful candidate will design dashboards, participate in month-end close, and partner with operations and corporate teams to drive

Qualifications

• 3+ years of progressive supervisory experience in finance/billing or operations.
• Experience managing high-volume industrial services projects.
• Strong knowledge of ERP environments and vendor portals.
• Proven ability to reduce WIP and optimize working capital.
• Excellent interpersonal and cross-functional collaboration skills.
• Willingness to travel to field sites periodically.

Responsibilities

• Direct, mentor, and evaluate a distributed team of 6+ Billing Administrators; manage resource allocation, establish performance standards, and drive operational bandwidth during peak execution cycles.
• Own the billing integrity and revenue realization cycle for a $50M+ annual portfolio across Western Canada, minimizing unbilled revenue and ensuring target billing turnaround times.
• Design, monitor, and deliver performance dashboards and ensure timely billing.
• Participate in month-end closing, reporting, and review of billing entries.
• Review cash applications and advise on payment processing for Industrial Services invoices.
• Spearhead standardization initiatives, workflow automations, and best practices across industrial project lines.
• Perform other administrative duties as required to support business operations.

Skills

Supervisory leadership

Industrial services

ERP systems

Vendor management platforms

Financial controls

Cross-functional collaboration

Travel willingness

Tools

Track

OpenInvoice

IBM Maximo

SAP Fieldglass

CDMS

Job description

Position Summary

As a strategic leader within GFL’s Industrial Services division, you will direct end-to-end billing operations, drive financial governance, and elevate team performance across Western Canada. This high-visibility role demands an agile operational leader who blends rigorous analytical discipline with cross-functional influence. The ideal candidate champions process optimization, upholds billing integrity in complex industrial environments, and builds a culture of accountability, precision, and continuous improvement.

Specific Duties and Responsibilities

• Direct, mentor, and evaluate a distributed team of 6+ Billing Administrators; manage resource allocation, establish performance standards, and drive operational bandwidth during peak execution cycles.
• Own the billing integrity and revenue realization cycle for an industrial portfolio exceeding $50M annually across Western Canada, ensuring unbilled revenue (WIP) is minimized and billing cycles meet target turnaround times.
• Design, monitor, and deliver performance dashboards and ensure team completes accurate and timely billing.
• Participate in month-end completion, reporting, and review of billing entries.
• Review cash applications and provide direction to the corporate team regarding payment processing for Industrial Services invoices.
• Spearhead standardization initiatives, workflow automations, and operational best practices across industrial sector project lines.
• Perform other administrative duties as required to support business operations.

Requirements

• 3+ years of progressive supervisory experience managing distributed finance, billing, or operations teams in high-volume, enterprise settings.
• Comprehensive knowledge of industrial services and project-based field accounting (Oil & Gas, Pulp & Paper, Mining, or Infrastructure).
• Advanced operational proficiency in high-volume ERP environments and leading vendor management/portal platforms (Track, OpenInvoice, IBM Maximo, SAP Fieldglass, CDMS).
• Demonstrated capability managing high-volume transaction portfolios ($50M+) with a focus on variance reduction, working capital optimization, and financial compliance.
• Exceptional interpersonal, negotiation, and cross-functional collaboration skills, capable of bridging communications between field personnel, operations managers, and corporate executive teams.
• Willingness to travel periodically to operational branches and industrial field sites to conduct process reviews, align teams, and support high-priority deliverables.

Why Join GFL?

Work for one of the fastest-growing environmental firms in North America.

Competitive compensation package with a company-matched RRSP program to support your financial future.

Industry leading health, dental, vision and mental health benefits—with premiums fully covered by GFL.

A positive, collaborative work culture that invests in your success.

GFL is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic.

We thank you for your interest. Only those selected for an interview will be contacted.

GFL does not provide visa sponsorship for this position. Valid work authorization in the country where the job is located is required. Successful candidates will be required to provide valid documentation confirming their eligibility to work in the country where the job is located prior to their start date. This hiring process may utilize machine-based systems to assist in screening and assessing applicants. Final selection decisions are made by our recruitment team.

At the heart of GFL lies our greatest asset - our people. So, we're glad you landed here! We believe in great careers, making a positive impact on the environment and supporting our people with their life ambitions. We aspire to create the right jobs in a way that brings you along with us. At GFL, growth isn’t just for our business—it’s for our people. Because we see the potential in all our employees to do whatever it is they set their mind to, and we’re proud to support them in that journey. We consider our employees’ personal goals, helping them create the career, and life, that they desire—whether it’s advancing in their job, learning new skills, forming lasting relationships, or mentoring others, while having time to pursue other life ambitions. With safety and sustainability at the core of what we do, we all come together to form "Team Green" - united by our shared purpose to provide environmental solutions that enable our customers and the communities we serve to be Green For Life. We’re proud to say that working for GFL is more than a job. It’s an opportunity to make a difference and grow tremendously along the way. Regardless of the work we’re doing today, we’ve got our sights set on the big picture—not just tomorrow, but for life. GFL empowers those looking for growth in their career and lives, whether that's on our Field Operations teams or Professional Services teams.

Field Operations - Our Field positions offer candidates across North America the potential for limitless growth and skill expansion as the front line of our organization, making them central to our company's vision of creating cleaner and more sustainable communities.

Professional Services - Our Corporate positions located in key North American offices grow candidates to form strong client relations, manage key programs and accounts, and ensure our Field teams are operating at maximum efficiency.