Administrative & Inside Sales Support Coordinator

Everguard; Prince George; On-site; CAD 30,000 - 60,000; Full time

Job summary

Everguard is seeking an Administrative & Inside Sales Support Coordinator in Prince George. This role involves quoting, invoicing, and providing exceptional customer service. Candidates should have experience in service environments and strong communication skills. The position offers competitive wages and comprehensive benefits.

Benefits

Competitive Wages

Comprehensive Health, Dental and Insurance Programs

Employee and Family Assistance Program

Employer Matching Retirement Savings

Paid Time Off

Paid Training and Development Opportunities

Qualifications

• 2 years experience in a fast-paced service environment.
• Experience in industrial/construction industries preferred.

Responsibilities

• Quoting and invoicing customer orders and service work.
• Communicating with field technicians and account managers.
• Managing administrative and recordkeeping requirements.

Skills

Customer Service

Communication

Problem Solving

Attention to Detail

Education

Educational background in fire services

Educational background in construction

Educational background in service administration

Tools

QuickBooks

Microsoft Office

Job description

Everguard Fire and Safety (Everguard) is a multi-industry fire and life safety services and solutions company with comprehensive product offerings; globally recognized product and solution partners; installation, commission, inspection, and testing services and 24 / 7 / 365 support. We are proud to employ a diverse team of professionals across Canada who are focused on delivering high-quality products, solutions, and service to our clients. Every day our team members apply their unique knowledge, skills, and abilities to their work, living by our principles of Accountability, Continuous Improvement and Teamwork. We love what we do, and we are always seeking enthusiastic talent to join our team.

We have immediate opening at our Prince George operation for an Administrative & Inside Sales Support Coordinator .

Being a part of our team, you will be able to experience many of the benefits below.

• Competitive Wages
• Comprehensive Health, Dental and Insurance Programs
• Employee and Family Assistance Program
• Employer Matching Retirement Savings and Financial Planning Support
• Paid Time Off (including Flex Time and a Variety of Observed Holidays)
• Paid Training and Development Opportunities, and much more!

The Administrative & Inside Sales Support Coordinator will be responsible for quoting and invoicing activities supporting technical service delivery to our clients. Some of the expectations of this role include :

• Quoting and invoicing customer orders and service work;
• Communicating with field technicians and account managers to validate client information and quote details;
• Responding to customer service inquiries related to services and invoices;
• Managing administrative and recordkeeping requirements, including technical report editing and filing;
• Delivering high levels of internal and external customer service;
• Supporting other Branch and Regional administrative functions as requested;
• Demonstrating safety leadership in all activities through adherence to the Company safety standards, policies and procedures established in the HSE system.

The successful candidate would bring a variety of competencies to the role including :

• Ability to safely execute high quality work
• Professional and customer service focused mindset
• High level of self motivation
• Keen attention to detail
• Strong communication and interpersonal skills
• Ability to work collaboratively with administrative and technical team members, as well as independently.
• Ability to demonstrate strong problem solving skills
• Flexibility to address changing situations / priorities and solve problems as they evolve
• Previous experience with using computerized inventory management and accounting systems (i.e. QuickBooks) and proficiency working with Microsoft Office is must.

Candidate must also possess the following experience and / or education :

• A minimum of 2 years experience in a fast past service environment, preferably in industrial / construction industries.
• An educational background in fire services, construction or service administration would be preferred.
• NOTE : All combinations of education in a related and experience will be considered .

The compensation for this position would range from $18.00 to $23.00 an hour. The rate would vary depending on the candidate's level of experience and skills set.

If you are excited by the opportunity to contribute to a highly successful and growing company and interested in being part of a dynamic team, we want to hear from you.

We embrace diversity across all our operations and foster a respectful and inclusive work environment. Individuals that represent a variety of backgrounds, perspectives and skills are encouraged to apply.

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Administrative Coordinator • Prince George, BC, Canada