Administrative Coordinator, Investigations & Complaints

Canadian Public Sector BC; Vancouver; On-site; CAD 61,000 - 76,000; Full time

Job summary

Canadian Public Sector BC is seeking an administrative coordinator for the Investigation Committee to support the Inquiry Committee manager and director, complaints and practice investigations. You will manage complaint files, draft correspondence, coordinate meetings, and provide confidential support to committee chairs.

The role requires strong organization, discretion, and experience with Outlook, Excel, MS Teams, and Adobe Reader.

Qualifications

• Post-secondary education in administrative/secretarial practices or an equivalent combination of education and experience.
• Experience or familiarity with health care language is preferred.
• Strong editing and proofreading skills.
• Ability to organize and set work priorities.
• Ability to maintain confidentiality and exercise sound judgment.

Responsibilities

• Coordinate committee documentation and agendas, and track required resolutions.
• Draft correspondence and distribute minutes for the Investigation Committee.
• Provide confidential administrative support to chairs and members.
• Manage complaint files prior to adjudication and liaise with investigators and reviewers.
• Schedule meetings, conferences, and arrange notifications and handouts.
• Maintain CPSBC electronic records with correct naming conventions.

Skills

Attention to detail

Organizational skills

Communication skills

Discretion

Teamwork

Multidisciplinary environment

Education

Post-secondary education in administrative/secretarial practices

Tools

Microsoft Outlook

Microsoft Excel

MS Teams

Adobe Reader

Job description

Canadian Public Sector BC is seeking an administrative coordinator for the Investigation Committee to support the Inquiry Committee manager and director, complaints and practice investigations. You will manage complaint files, draft correspondence, coordinate meetings, and provide confidential support to committee chairs.

The role requires strong organization, discretion, and experience with Outlook, Excel, MS Teams, and Adobe Reader.