Administrative Coordinator

Dalhousie University; Halifax; Hybrid; CAD 49,000 - 62,000; Full time

Benefits offered by this job

Defined benefit pension

Health and dental plans

Health spending account

Employee assistance program

Tuition assistance program

Job summary

Dalhousie University’s Student Accessibility Centre seeks an Administrative Coordinator to provide front-line and administrative support, helping students access accessibility services and accommodations. Reporting to the Associate Director, you will coordinate intake, manage records, and support operations with a focus on confidentiality.

The role requires an undergraduate degree and approximately three to five years of related administrative experience, strong client service, and the ability

Qualifications

• Undergraduate degree required plus 3–5 years of related administrative experience.
• Experience with financial processes, budget monitoring and office communications.
• Strong client service in a fast-paced, service-oriented environment.
• Experience coordinating administrative and operational processes, projects and events.
• Ability to handle sensitive and confidential information with intercultural competence.

Responsibilities

• Provide front-line service to students, faculty, and staff, responding to inquiries and determining the appropriate next step.
• Coordinate student intake, referrals, and appointment scheduling to ensure timely access to accessibility services.
• Maintain confidential student records and support effective information and records management practices.
• Deliver administrative and operational support to the Student Accessibility Centre, including meeting coordination and correspondence preparation.
• Support financial, payroll, data collection, and reporting processes while monitoring budgets and maintaining administrative systems.
• Assist with the administration of Exam Accommodation Services, including coordinating external exam arrangements.

Skills

Administrative experience

Financial processes

Budget monitoring

Customer service

Multitasking

Intercultural competence

Education

Undergraduate degree

Tools

Office software proficiency

Job description

Salary $29.18-$36.95 per hour ($49,317 - $62,436 per annum, 32.5 hours per week)

Classification

Classification C6

Provisional Statement

This is a provisional classification. Formal regular review classification procedures may be initiated at any time by the incumbent or supervisor after the incumbent has worked a minimum of six months in the role.

About Dalhousie University

Dalhousie University is Atlantic Canada’s leading research-intensive university and a driver of the region’s intellectual, social and economic development. Located in the heart of Halifax, Nova Scotia, with an Agricultural Campus in Truro/Bible Hill, Dalhousie is a truly national and international university, with more than half of our almost 21,000 students coming from outside of the province. Our 6,000 faculty and staff foster a vibrant, purpose-driven community, that celebrated 200 years of academic excellence in 2018.

Job Summary

Student Affairs is a collection of integrated units that collaborates with faculty, staff and students to enhance the student experience. We promote an inclusive, holistic and student-centric approach to learning and academic success and act as a professional resource in the delivery of student enrolment, wellness, development and academic support programs and services. Reporting to the Associate Director, Student Accessibility Centre, the Administrative Coordinator provides provides front-line and administrative support, helping students access accessibility services and accommodations.

Key Responsibilities

• Provide exceptional front-line service to students, faculty, and staff, responding to inquiries and determining appropriate next step.
• Coordinate student intake, referrals, and appointment scheduling to ensure timely access to accessibility services.
• Maintain confidential student records and support effective information and records management practices.
• Deliver administrative and operational support to the Student Accessibility Centre, including meeting coordination and correspondence preparation.
• Support financial, payroll, data collection, and reporting processes while monitoring budgets and maintaining administrative systems.
• Assist with the administration of Exam Accommodation Services, including coordinating external exam arrangements.

Note

Due to operational requirements, the successful applicant is required to work in-person on campus.

Required Qualifications

• Undergraduate degree, plus a approximately three to five years of related administrative experience (or an equivalent combination of training and experience).
• Demonstrated experience with administrative functions, including financial processes, budget monitoring, and office communications.
• Proven ability to provide exceptional client service in a fast-paced, service-oriented environment.
• Experience coordinating and supporting administrative and operational processes, projects, and events.
• Strong ability to manage multiple priorities, exercise sound judgment, and maintain attention to detail and accuracy.
• Ability to handle sensitive and confidential information while working collaboratively with diverse populations and demonstrating intercultural competence.

Assets

• Experience in post-secondary environment.

The successful candidate is expected to demonstrate proficiency in Dalhousie’s core competencies, in particular:

• Self-Awareness & Professionalism
• Integrity
• Respect & Inclusion
• Adaptability
• Knowledge & Thinking Skills

Additional Information

Dalhousie University supports a healthy and balanced lifestyle. Our total compensation package includes a defined benefit pension plan, health and dental plans, a health spending account, an employee and family assistance program and a tuition assistance program.

Application Consideration

Non-probationary bargaining unit employees ( NSGEU local 77) are given priority consideration. All other applications will be considered when there is no qualified candidate from the bargaining unit. We sincerely appreciate all applications and note that only candidates selected for an interview will be contacted directly by the hiring department or People and Culture.

Diversity Statement

Dalhousie University commits to achieving inclusive excellence through continually championing equity, diversity, inclusion, and accessibility. The university encourages applications from Indigenous Peoples of Turtle Island (especially Mi’kmaq), persons of Black/African descent (especially African Nova Scotians), and members of other racialized groups, persons with disabilities, women, persons identifying as members of 2SLGBTQIA+ communities, and all candidates who would contribute to the diversity of our community. In accordance with our Employment Equity Policy, preference will be given in hiring processes to candidates who self-identify as members of one or more of the equity-deserving groups listed above. For more information, including details related to our Employment Equity Policy and Plan and definitions of equity-deserving groups please review our Employment Equity information.If you require any support for the purpose of accommodation, such as technical aids or alternative arrangements, please let us know of these needs and how we can be of assistance. Dalhousie University is committed to ensuring all candidates have full, fair, and equitable participation in the hiring process. Our complete Accommodation Policy can be viewed here.

Required fields are indicated with an asterisk (*).

Documents Needed to Apply

Required Documents

• Résumé / Curriculum Vitae (CV)

Optional Documents

• Cover Letter