Administrative & Client Records Specialist (Flexible Hours)

Five Counties Children's Centre; Peterborough; On-site; CAD 52,000 - 58,000; Full time

Benefits offered by this job

HOOPP pension

90% Employer paid benefits

Flexible work arrangements

Excellent paid time off policies

Professional development opportunities

35-hour work week

Job summary

Five Counties Children’s Centre in Peterborough, ON is hiring an Administrative and Client Records Assistant. The role supports clerical duties, donor services, health information, and client services across multiple programs.

The position involves maintaining accurate donor and client records, processing uploads, access changes, reporting, mailings, and general office tasks with confidentiality and care for children and families served.

Qualifications

• Medical Office/Office Assistant education or equivalent.
• 2-3 years administrative experience, preferably in a healthcare setting.
• Experience in client record systems.
• Knowledge of privacy legislation is an asset.
• Proficiency in Microsoft Office Suite; strong Excel skills.
• Maintain strict confidentiality for children and families served.

Responsibilities

• Handle health information requests and client records corrections.
• Upload documents to client records and create forms/templates.
• Manage employee access changes in client record system.
• Provide reception coverage and support program teams with uploads and faxes.
• Support donor services: mailings, receipts, and data entry.
• Assist with reports for Fund Development and routine donor communications.

Skills

Strong communication

Organizational skills

Problem solving

Customer service

Confidentiality

Education

Medical Office/Office Assistant education

Tools

Microsoft Office Suite

Excel

Job description

Five Counties Children’s Centre in Peterborough, ON is hiring an Administrative and Client Records Assistant. The role supports clerical duties, donor services, health information, and client services across multiple programs.

The position involves maintaining accurate donor and client records, processing uploads, access changes, reporting, mailings, and general office tasks with confidentiality and care for children and families served.