Administrative Associate

Jobtailor; Toronto; On-site; CAD 52,000 - 72,000; Full time

Job summary

Jobtailor in Toronto is seeking an organized administrative professional to support the Real Estate Middle Office (REMO). You will assist with construction draws, file intake, and client relations, leveraging SharePoint and Excel to track projects and generate reports.

Experience with RBC Commercial Banking or RBC operations and familiarity with Synergy are a plus. The role involves handling sensitive documents, coordinating with legal and loan teams, and ensuring timely processing within a

Qualifications

• Strong administrative and organizational skills required.
• Knowledge of bank systems.
• Excel proficiency and data handling ability.
• Ability to multi-task during high-volume periods.
• Experience with RBC Commercial Banking is a plus.
• Familiarity with Synergy is a plus.

Responsibilities

• Support REMO Managers in Construction Draws and File Intake processes.
• Support the REMO team in delivering client service and maintaining relationships.
• Gather information required for REMO file intake from Synergy, CMS, SharePoint, ECM, and team members.
• Build SharePoint trackers for new projects by comparing EOI, Approved T & C documents, and Approved Synergy CCR.
• Assist in building Excel spreadsheets for monthly margined operating loan calculations for Low Rise Homebuilder lines.
• Manage documents in SharePoint for ease of reference for REMO managers.
• Provide timely monthly project draw assistance and ongoing administration follow-up.
• Verify collateral security panels, ensure binders are sent to BSC by lawyers, follow up on complex margin files, and order title searches, loan histories, or other required data.
• Complete monthly Management Reports and cross-check SharePoint against EDW/REMO Indicator Reports and OSFI input.
• Update SharePoint lists as new information needs to be tracked.
• Format regional presentations and reports and verify documentation is complete and accurate before processing.
• Manage Right-fax and the REMO generic inbox, redirecting items the same day and escalating as appropriate.
• Identify process improvement opportunities and help implement changes that enhance client and employee experience.

Skills

Administrative skills

Bank systems

MS Excel

Multi-tasking

RBC Commercial Banking

RBC operations

Synergy

Tools

SharePoint

Excel

Synergy

Job description

• Support Real Estate Middle Office (REMO) Managers in Construction Draws and File Intake processes
• Support the REMO team in delivering superior client service and maintaining strong relationships
• Gather information required for REMO file intake from Synergy, CMS, SharePoint, ECM, and team members
• Build SharePoint trackers for new projects by comparing EOI, Approved T & C documents, and Approved Synergy CCR
• Assist in building Excel spreadsheets for monthly margined operating loan calculations for Low Rise Homebuilder lines
• Manage documents in SharePoint for ease of reference for REMO managers
• Provide timely monthly project draw assistance and ongoing administration follow-up
• Verify collateral security panels, ensure binders are sent to BSC by lawyers, follow up on complex margin files, and order title searches, loan histories, or other required data
• Complete monthly Management Reports and cross-check SharePoint against EDW/REMO Indicator Reports and OSFI input
• Update SharePoint lists as new information needs to be tracked
• Format regional presentations and reports and verify documentation is complete and accurate before processing
• Manage Right-fax and the REMO generic inbox, redirecting items the same day and escalating as appropriate
• Identify process improvement opportunities and help implement changes that enhance client and employee experience

Requirements

• Strong Administrative and organization skills
• Knowledge of bank systems
• Strong MS Excel skills
• Ability to multi-task efficiently during high volume periods
• Experience with RBC Commercial Banking (nice to have)
• Knowledge of RBC bank operations (nice to have)
• Experience with Synergy (nice to have)

Core Competencies

Demonstrates strong administrative and organizational skills while effectively managing documentation and client interactions. Proficient in utilizing tools like SharePoint and Excel to support project tracking and reporting in a banking environment.

Highest-signal resume keywords

• Strong Administrative Skills
• MS Excel Proficiency
• SharePoint Management
• Knowledge of Bank Systems
• Multi-Tasking Ability

Soft Skills

• Organizational Skills
• Client Service Orientation

Industry Keywords

• RBC Commercial Banking
• RBC Bank Operations
• Construction Draws
• File Intake Processes
• Management Reports

Tools & Technologies

• SharePoint
• Excel
• Synergy