Administrative Assistant, Residence Life & Services

Queen's University; Kingston; On-site; CAD 42,000 - 54,000; Full time

Job summary

Queen's University in Kingston, Ontario, is seeking an Administrative Assistant to support the Residence Life & Services Department. The role handles meeting scheduling, calendar management for the Leadership team, data entry, and coordination of events while greeting visitors, managing central email, and supporting LiveChat.

The successful candidate will excel in organization, time management, and handling multiple priorities in a dynamic campus environment.

Qualifications

• Exceptional organizational and time management skills.
• Ability to focus amid competing priorities and interruptions.
• Experience greeting walk-in visitors and managing central office communications.

Responsibilities

• Schedule and manage meeting calendars for the Leadership team.
• Enter data to create and maintain various databases and produce reports.
• Plan and coordinate events for the department.

Skills

Organizational skills

Time management

Data entry

Calendar management

Communication skills

Customer service

Email management

Tools

LiveChat

Job description

A Brief Overview

The Housing and Ancillary Services team manages close to 5,000 student beds in 18 residence buildings, as well as Community Housing, our off-campus rental apartment and housing properties, three dining halls, numerous retail foodservice locations on campus, the Donald Gordon Hotel and Conference Centre, University Club and Event Services. Residence buildings also provide temporary accommodations for the summer conference, events and tourism markets. Revenue and services from these units support vital student life programs and contribute to the University's learning environment. The Residence Life and Services staff team is dedicated to the development of the whole student, promoting diversity, accountability, independence and success in a broader learning environment.

This position provides critical administrative and logistical support to the Residence Life & Services Department including managing multiple meeting schedules, calendar management for the Leadership team, data entry to create and maintain a variety of databases and assisting with planning and coordinating various events. The Administrative Assistant greets walk-in visitors to the office, manages the central reslife email, answers the Residence Life and Services central phone and supports LiveChat. The Administrative Assistant also plays a key role in supporting the student staff recruitment process including interview scheduling, hiring initiatives as well as ongoing organization and maintenance of all student staff files and contracts. Successful candidates will possess exceptional organizational and time management skills as well as an ability to focus in spite of competing priorities and frequent interruptions.

This position provides administration, coordination and operational support for the department. This position schedules and prepares meetings, responds to inquiries, and initiates and prepares correspondence as required. This position also creates and maintains databases, analyzes data, and prepares reports and statistics.