Multi-Line Adjuster | Marine Claims Growth Opportunity (Victoria)

Coast Claims Insurance Services; Victoria; On-site; CAD 65,000 - 90,000; Full time

Benefits offered by this job

Industry-leading commission

Marine claims training

Career advancement

Employee-owned culture

Medical, dental, vision benefits

RRSP matching

Flexible work environment

Education and development support

Team engagement events

Job summary

Coast Claims Insurance Services seeks an experienced Marine Multi-Line Adjuster in Victoria, BC, to expand expertise in marine claims.

You will work on complex losses across property, casualty, and marine lines, with hands-on mentorship, specialized training, and ongoing support to build marine expertise and advance within the firm.

Qualifications

• Excellent investigative, analytical, negotiation, and communication skills.
• Level 2 Adjuster's Licence or ability to obtain licensing is required.
• CIP designation or active pursuit is an asset.

Responsibilities

• Investigate property, casualty, and marine insurance claims.
• Conduct site inspections, witness interviews, and detailed fact-finding investigations.
• Review policy wording and determine coverage, liability, and applicable limits.
• Assess damages and collaborate with contractors, surveyors, marine experts, engineers, and other specialists.
• Prepare clear, concise, and professional reports for our insurance clients.
• Negotiate fair and timely settlements while delivering exceptional customer service.
• Manage a diverse portfolio of files while meeting service standards and client expectations.
• Develop trusted relationships with insurers, brokers, policyholders, and industry professionals.
• Participate in ongoing marine claims training and mentorship programs.

Skills

Investigative skills

Analytical thinking

Negotiation

Communication

Time management

Organizational skills

Education

Level 2 Adjuster’s Licence

CIP designation (asset)

Tools

Microsoft Office

Job description

Join One of Canada's Leading Independent Adjusting Firms

For more than 55 years, Coast Claims Insurance Services has built a reputation for excellence, integrity, and expertise in claims management. Since 1970, we have grown from a regional adjusting firm into one of Canada's largest employee-owned independent claims organizations, serving clients throughout British Columbia, Alberta, and Ontario. We're proud to remain fully independent, employee-owned, and focused on delivering exceptional service across the industries we serve.

A Unique Career Opportunity

Are you an experienced adjuster looking for a new challenge?

Coast Claims is seeking a motivated Multi-Line Adjuster who wants to expand their expertise and develop a rewarding specialty in the growing field of Marine Claims. This is an exceptional opportunity for someone with property, casualty, marine, mechanical, boating, or marine trades experience who is eager to work on unique and complex losses that few adjusters have the opportunity to handle.

Working alongside some of Canada's most experienced marine adjusters, you'll receive hand-on mentorship, specialized training, and ongoing support as you build expertise in one of the industry's most interesting and in-demand specialties.

Whether you're already involved in marine claims or looking to leverage your marine knowledge into a professional adjusting career, Coast Claims offers a clear path for growth and advancement.

What You'll Do

• Investigate property, casualty, and marine insurance claims.
• Conduct site inspections, witness interviews, and detailed fact-finding investigations.
• Review policy wording and determine coverage, liability, and applicable limits.
• Assess damages and collaborate with contractors, surveyors, marine experts, engineers, and other specialists.
• Prepare clear, concise, and professional reports for our insurance clients.
• Negotiate fair and timely settlements while delivering exceptional customer service.
• Manage a diverse portfolio of files while meeting service standards and client expectations.
• Develop trusted relationships with insurers, brokers, policyholders, and industry professionals.
• Participate in ongoing marine claims training and mentorship programs.

What We're Looking For

• Level 2 Adjuster's Licence (or ability to obtain and maintain licensing requirements).
• CIP designation or active pursuit of CIP accreditation considered an asset.
• Minimum 5 years of claims handling experience.
• Strong property and casualty claim knowledge.
• Excellent investigative, analytical, negotiation, and communication skills.
• Marine, boating, mechanical, vessel maintenance, or marine trades experience is highly valued.
• Strong organizational and time-management abilities.
• Proficiency with Microsoft Office, including Word, Excel, Outlook, and OneDrive.
• Valid driver's licence and ability to travel for field investigations when required.

What You Can Expect

• Industry-leading commission structure
• Specialized marine claims training and mentorship
• Strong career advancement opportunities
• Employee-owned company culture
• Comprehensive medical, dental, and vision benefits
• RRSP matching program
• Flexible work environment and work-life balance
• Continuing education and professional development support
• Collaborative team culture and regular employee engagement events

Why Coast Claims?

We believe talented adjusters deserve more than just a job. We offer a career with opportunities to grow, specialize, and succeed.

Coast Claims Insurance Services is committed to creating an inclusive and diverse workplace. We thank all applicants for their interest; however, only those selected for an interview will be contacted.