Administrative Assistant – Protective Services

Regional District of Central Okanagan; British Columbia; Presencial; CAD 42.000 - 59.000; Jornada completa

Descripción de la vacante

Regional District of Central Okanagan is seeking an Administrative Assistant to join the Protective Services team in BC. The role focuses on delivering excellent customer service, accurate record keeping and strong administrative support across multiple functions.

The successful candidate will hold a Certificate in Office Administration with two years of related experience, and must be able to obtain RCMP Enhanced Security Clearance and a valid BC driver’s licence.

Formación

• This role requires a Certificate in Office Administration and two years of related experience.
• Strong customer service, organizational and communication abilities are essential.
• Must be able to obtain and maintain RCMP Enhanced Security Clearance and hold a BC driver’s licence.

Responsabilidades

• Provide excellent customer service at front counter, by phone and email.
• Log and track service requests from the public; respond to inquiries.
• Prepare correspondence, reports and meeting materials; take minutes.
• Maintain records in department systems and process invoices and payments.
• Support Protective Services management and other duties as assigned.

Conocimientos

Customer service

Organizational skills

Communication skills

Problem-solving

Educación

Certificate in Office Administration

Herramientas

PowerPoint

Descripción del empleo

Regional District of Central Okanagan

Administrative Assistant – Protective Services

Are you customer service focused? Do you have an eye for detail along with exceptional organizational, communication and problem-solving skills? If so, we want you on our Protective Services Team!

You will:

1. Provide excellent customer service:

• Respond to front counter, telephone and e-mail inquiries, complaints and concerns in a timely manner.
• Log and track service requests received from the public.
• Respond to information requests from the public and internal staff.
• Review and respond to shared inboxes and calendar requests

2. Provide administrative support to the Protective Services Department including but not limited to:

• Prepare correspondence and reports.
• Prepare meeting agendas and packages, create PowerPoint presentations and take meeting minutes.
• Enter and update information in department records and tracking systems.
• Administer and maintain Protective Services record keeping for training and incident reports.
• Process Protective Services account receivable and payable items.
• Assist with supporting the False Alarms program.
• Assist with supporting Community Safety programs.

3. Provide administrative support to the Manager, Protective Services including:

• Maintain departmental records and filing systems.
• Prepare and process court-related documents as required.
• Code and process invoices to the appropriate general ledger (GL) accounts.
• Reconcile purchase card transactions monthly
• Track and follow up on service requests related to RDCO Protective Services.

4. Support other positions at the RDCO as directed.

5. Other duties as assigned.

The ideal candidate for this role will have a Certificate in Office Administration and two years of related experience. You must be able to obtain and maintain a RCMP Enhanced Security Clearance and hold a valid BC drivers licence. You will have strong organizational and time management skills as well as excellent customer service and communication skills.

This is a full time, permanent CUPE 338 that works a schedule of Monday to Friday, 8:00 am to 4:00 pm with a one-hour unpaid lunch. This position pays $36.68 per hour.

This position will close on the evening of Friday, November 20th, 2026.

About the Regional District of Central Okanagan

We acknowledge our presence on the traditional, ancestral, and unceded tm̓xʷúlaʔxʷ (land) of the syilx / Okanagan people who have resided here since time immemorial. The RDCO recognizes, honours, and respects the syilx/ Okanagan lands upon which we live, work, and play.

The Regional District of Central Okanagan is made up of a dedicated team of people who care about the community we serve. We offer a competitive compensation package that includes benefits, Municipal Pension Plan and professional development.

We are located in one of the most desirable places to live in BC, in the heart of the Okanagan Valley. The appeal of Okanagan Lake and the natural beauty of the surroundings continue to draw people to the valley. Our lifestyle is second to none especially for those who live to enjoy the outdoors.