Administrative Assistant – Protective Services

CivicInfo BC; Kelowna; Presencial; CAD 42.000 - 59.000; Jornada completa

Descripción de la vacante

The Regional District of Central Okanagan is seeking an Administrative Assistant - Protective Services to support the Protective Services Department, including Community Safety, Bylaw and Emergency Operations. You will perform day-to-day office tasks and manage projects to help the department meet its mandate.

The ideal candidate holds a Certificate in Office Administration with two years of related experience, RCMP Enhanced Security Clearance and a BC driver's license.

Formación

• Certificate in Office Administration and two years of related experience.
• Strong organizational and time management skills.
• Excellent customer service and communication abilities.

Responsabilidades

• Respond to front counter, telephone and e-mail inquiries, complaints and concerns in a timely manner.
• Log and track service requests received from the public.
• Respond to information requests from the public and internal staff.
• Review and respond to shared inboxes and calendar requests.
• Prepare correspondence and reports.
• Prepare meeting agendas and packages, create PowerPoint presentations and take meeting minutes.
• Enter and update information in department records and tracking systems.
• Administer and maintain Protective Services record keeping for training and incident reports.
• Process Protective Services account receivable and payable items.
• Assist with supporting False Alarms and Community Safety programs.
• Maintain departmental records and filing systems.
• Prepare and process court-related documents as required.
• Code and process invoices to GL accounts; reconcile purchase cards.
• Track and follow up on service requests related to RDCO Protective Services.
• Support other positions at the RDCO as directed.
• Other duties as assigned.

Conocimientos

Organizational skills

Time management

Customer service

Communication skills

Educación

Certificate in Office Administration

Descripción del empleo

Are you customer service focused? Do you have an eye for detail along with exceptional organizational, communication and problem-solving skills? If so, we want you on our Protective Services Team!
As the successful candidate as the Administrative Assistant - Protective Services you will provide day-to-day office administrative functions and support for the Protective Services Department, including Community Safety, Bylaw and Emergency Operations, with completion of activities and projects to support the mandate of the Department.

You will:

• Respond to front counter, telephone and e-mail inquiries, complaints and concerns in a timely manner.
• Log and track service requests received from the public.
• Respond to information requests from the public and internal staff.
• Review and respond to shared inboxes and calendar requests

2. Provide administrative support to the Protective Services Department including but not limited to:

• Prepare correspondence and reports.
• Prepare meeting agendas and packages, create PowerPoint presentations and take meeting minutes.
• Enter and update information in department records and tracking systems.
• Administer and maintain Protective Services record keeping for training and incident reports.
• Process Protective Services account receivable and payable items.
• Assist with supporting the False Alarms program.
• Assist with supporting Community Safety programs.

3.Provide administrative support to the Manager, Protective Services including:

• Maintain departmental records and filing systems.
• Prepare and process court-related documents as required.
• Code and process invoices to the appropriate general ledger (GL) accounts.
• Reconcile purchase card transactions monthly
• Track and follow up on service requests related to RDCO Protective Services.

4.Support other positions at the RDCO as directed.

5. Other duties as assigned.

The ideal candidate for this role will have a Certificate in Office Administration and two years of related experience. You must be able to obtain and maintain a RCMP Enhanced Security Clearance and hold a valid BC drivers licence. You will have strong organizational and time management skills as well as excellent customer service and communication skills.

This is a full time, permanent CUPE 338 that works a schedule of Monday to Friday, 8:00 am to 4:00 pm with a one-hour unpaid lunch.
This position pays $36.68 per hour.

This position will close on the evening of Friday, November 20th, 2026.

About the Regional District of Central Okanagan

We acknowledge our presence on the traditional, ancestral, and unceded tm̓xʷúlaʔxʷ (land) of the syilx / Okanagan people who have resided here since time immemorial. The RDCO recognizes, honours, and respects the syilx/ Okanagan lands upon which we live, work, and play.

The Regional District of Central Okanagan is made up of a dedicated team of people who care about the community we serve. We offer a competitive compensation package that includes benefits, Municipal Pension Plan and professional development. We are located in one of the most desirable places to live in BC, in the heart of the Okanagan Valley. The appeal of Okanagan Lake and the natural beauty of the surroundings continue to draw people to the valley. Our lifestyle is second to none especially for those who live to enjoy the outdoors.