Administrative Assistant, Private Care

Mon Sheong; Markham; On-site; CAD 40,000 - 55,000; Full time

Job summary

A leading organization in Markham is seeking a dedicated individual to assist in daily operations and perform administrative duties. This role requires excellent organizational skills, attention to detail, and the ability to work independently and as part of a team. The successful candidate will handle reception duties, maintain resident files, and assist with various administrative tasks.

Qualifications

• 1 year of administrative experience required.
• Proficiency in Cantonese and English, Mandarin an asset.

Responsibilities

• Act as the first point of contact for visitors and perform reception duties.
• Assist with intake services and information gathering for assessments.
• Prepare documents, reports, and marketing material.

Skills

Organizational Skills

Problem-Solving Skills

Time Management Skills

Communication

Education

Ontario Secondary School Diploma

Post-Secondary education in Business Administration

Tools

Microsoft Word

Microsoft Excel

Microsoft Power Point

Job description

Reporting to the Assistant Manager, Private Care, the incumbent must provide assistance to the daily operations of Private Care, as well as perform office administrative and reception duties.

Main Duties

• Act as the first point of contact for visitors and perform reception duties;
• Complete the resident check-in process and conduct room orientation on resident’s Move-in Day;
• Prepare and renew Accommodation Agreement as needed;
• Sign Accommodation Agreement with residents in the absence of Assistant Manager;
• Assist in ensuring resident safety during emergencies;
• Assist with intake services and information gathering required for Resident Initial Assessment;
• Respond to customer’s inquiries on services and pricing; direct them to appropriate personnel as needed;
• Maintain electronic and paper resident filing system; ensure accuracy and confidentiality;
• Set up and input resident data into Point Click Care system;
• Prepare and develop marketing and promotional material;
• Prepare documents, reports, meeting minutes, and Resident Notices;
• Perform routine administrative duties, such as filing, mail sorting, and photo copying;
• Record complaints and suggestions from Suggestion Box; direct them to appropriate personnel as needed;
• Schedule and conduct facility tours; provide assistance in conducting presentation to prospective clients;
• Liaise with other departments to schedule and/or coordinate training sessions, meetings, and tours;
• Perform inventory check to maintain and ensure sufficient inventory level;
• Order supplies and ensure all deliveries are accurate by matching orders and invoices;
• Plan, organize and implement activities for providing physical and mental stimulation as well as social interaction with residents;
• Work one-on-one or small group basis with residents on activities;
• Assist and escort residents to group activities according to resident’s interests and abilities;
• Coordinate with Cleaning Services for linen cleaning;
• Prepare invoices for extra services ordered by residents and process all vendor invoices;
• Other duties as assigned.

Qualifications

• Ontario Secondary School Diploma or equivalent required;
• Post-Secondary education in Business Administration or a related field an asset;
• 1 year of administrative experience;
• Ability to work independently as well as a part of a team;
• Excellent organizational skills with strong attention to detail;
• Intermediate computer skills and working experience with Microsoft Word, Excel, and Power Point;
• Ability to work in a dynamic environment;
• Good problem-solving skills and time management skills;
• Available to work on weekends;
• Proficiency in Cantonese and English, both oral and written; Mandarin an asset.

We thank all applicants for their interest, please note only those selected for further consideration will be contacted.

Disclaimer: Mon Sheong Foundation is an equal opportunity employer and is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If contacted for an employment opportunity or testing, please advise Human Resources if you require accommodation.

Mon Sheong Foundation is proudly powered by WordPress