Administrative Assistant – Partner Assault Response Program (PARS) Ki-Low-Na Friendship Society

KI-LOW-NA Friendship Society; Kelowna; On-site; CAD 14,000 - 19,000; Full time

Job summary

KI-LOW-NA Friendship Society seeks an Administrative Assistant to provide essential support for the Partner Assault Response Program (PARS). The fixed-term position runs Sept 1, 2026 to Aug 31, 2027 and is contingent on program funding.

Responsibilities include scheduling, data entry, filing, and document preparation; assisting with participant registration and communications; and maintaining confidential records with discretion and professionalism. A Vulnerable Sector Check is required.

Qualifications

• Office administration, business administration, community services, or related training is an asset.
• 3-5 years administrative or customer service experience.
• Experience with scheduling, data entry, filing, and document preparation is an asset.
• Experience in a community, social services, counselling, legal, or health setting is an asset.
• Good organizational and time-management skills.
• Clear written and verbal communication skills.
• Attention to detail and ability to enter information accurately.
• Ability to handle confidential information carefully.
• Comfort using email, calendars, word processing, and basic office systems.
• Ability to work with direction and as part of a team.

Responsibilities

• Help with scheduling, reminders, data entry, filing, and document preparation.
• Prepare and organize forms, attendance records, program materials, and other documents.
• Support participant registration and routine follow-up communication.
• Keep files and administrative records organized and confidential.
• Communicate with participants in a respectful and professional way.
• Use chosen names, pronouns, and family or relationship terms accurately.
• Share questions or concerns with the appropriate program staff.
• Follow program direction when responding to routine participant inquiries.
• Help prepare session materials and participant communications.
• Enter information accurately and maintain confidential records.
• Assist with scheduling, room bookings, attendance tracking, filing, and reporting support.
• Bring urgent, complex, or sensitive concerns to a supervisor or program staff right away.
• Maintain confidentiality and protect participant privacy.
• Follow organizational policies and procedures.
• Stay within the administrative assistant role and ask for guidance when needed.
• Treat participants and staff with respect.

Skills

Good organizational skills

Time-management

Clear written and verbal communication

Attention to detail

Confidential information handling

Proficiency with email, calendars, and

Education

Office administration, business administration, community services or related training

Job description

Nature of Position
The Administrative Assistant provides basic administrative support to help the Partner Assault Response Program (PARS) run smoothly.

This is afixed-termposition fromSeptember 1,2026toAugust31, 2027, inclusive.The employment relationship will end automatically on the contract end date, with no expectation of renewal unless confirmed in writing. The role istime-limitedand contingent on programfunding, anddoes not constitute ongoing or permanent employment with KFS.

Key Responsibilities

Duties include:

Administrative & Program Support

• -Help with scheduling, reminders, data entry, filing, and document preparation
• -Prepare and organize forms, attendance records, program materials, and other documents
• -Support participant registration and routine follow-up communication
• Keep files and administrative records organized and confidential

ParticipantCommunication

• -Communicate with participants in a respectful and professional way
• -Use chosen names, pronouns, and family or relationship terms accurately
• -Share questions or concerns with the appropriate program staff
• -Follow program direction when responding to routine participant inquiries

Documentation, Scheduling& TeamSupport

• -Help prepare session materials and participant communications
• -Enter information accurately and maintain confidential records
• -Assist with scheduling, room bookings, attendance tracking, filing, and reporting support

Supervision andEscalation

• -Bring urgent, complex, or sensitive concerns to a supervisor or program staff right away.

Confidentiality, Boundaries & Ethical Practice

• -Maintain confidentiality and protect participant privacy
• -Follow organizational policies and procedures
• -Stay within the administrative assistant role and ask for guidance when needed
• -Treat participants and staff with respect

Qualifications

Education & Experience

• -Office administration, business administration, community services, or related training is an asset
• -3-5 years administrative or customer service experience
• -Experience with scheduling, data entry, filing, and document preparation is an asset
• -Experience in a community, social services, counselling, legal, or health setting is an asset

Knowledge & Skills

• -Good organizational and time-management skills
• -Clear written and verbal communication skills
• -Attention to detail and ability to enter information accurately
• -Ability to handle confidential information carefully
• -Comfort using email, calendars, word processing, and basic office systems
• -Ability to work with direction and as part of a team

Additional Assets

• -Training in privacy, confidentiality, records management, or trauma-informed practice
• -Knowledge of local community resources
• -Additional language skills

Work Conditions

• -Fixed-term position, 12 hours per week;hours scheduled according to program needs
• -May include daytime, evening, or occasional weekend hours
• -Work includes basic administrative support, participant communication, scheduling, data entry, and filing

Requirements

• -Satisfactory completion of a Vulnerable Sector Criminal Record Check
• -Ability to maintain confidentiality and comply with organizational policies, procedures, and ethical standards
• -Eligibility to work in Canada