Administrative Assistant - Operations & Inventory Support

51.CA Media Group; Markham; Hybrid; CAD 42,000 - 52,000; Full time

Job summary

51.CA Media Group is seeking an Administrative Assistant to provide essential office support, customer service, and clerical duties. The role emphasizes accurate order processing, inventory management, and coordination with vendors and internal teams to keep daily operations running smoothly.

The successful candidate will handle front desk tasks, respond to inquiries, maintain records in the WMS, and assist with basic bookkeeping and document management as part of a proactive, detail-oriented

Qualifications

• Experience in customer service, order processing, office administration, or inventory control is an asset.
• Strong organizational and time-management skills with the ability to multitask.
• Excellent communication and interpersonal skills; detail-oriented and accurate.
• Proficiency in Microsoft Word/Excel; familiarity with WMS is an asset.

Responsibilities

• Process customer and sales orders accurately and promptly.
• Respond to inquiries by email and phone in a professional manner.
• Manage warehouse data, inventory records, and shipment details in WMS.
• Perform regular inventory counts and reconcile records.
• Prepare and issue purchase orders with vendors as needed.
• Coordinate with internal teams to ensure timely order fulfillment.
• Provide general clerical support including filing, copying, and supplies management.
• Front desk duties: greet visitors and handle calls with professionalism.

Skills

Customer service

Order processing

Office administration

Inventory control

Microsoft Office

Tools

WMS

Excel

Job description

51.CA Media Group is seeking an Administrative Assistant to provide essential office support, customer service, and clerical duties. The role emphasizes accurate order processing, inventory management, and coordination with vendors and internal teams to keep daily operations running smoothly.

The successful candidate will handle front desk tasks, respond to inquiries, maintain records in the WMS, and assist with basic bookkeeping and document management as part of a proactive, detail-oriented