Administrative Assistant OHS

ACT; Laval; On-site; CAD 60,000 - 75,000; Full time

Benefits offered by this job

Annual salary 60,000–75,000 CAD

4 weeks of vacation

Personal time off

Computer equipment provided

Ongoing training

Group insurance plan

RRSP with employer contribution up to

Telemedicine available

EFAP

Social activities program

Indoor parking

Biotonix Santé app

Job summary

ACT in Laval, QC seeks an experienced administrative assistant to support the OHS Claims Management Department in a high-volume environment. The role includes managing documents, tracking CNESST deadlines, and assisting litigation teams, with strong emphasis on French-language communication.

The ideal candidate will have a DVS or DCS, 5+ years in a similar role, and proficiency in Microsoft 365. Bilingualism is an asset, and sector knowledge in OHS or legal matters is favorable.

Qualifications

• Diploma of Vocational Studies or College Studies related to the position.
• Minimum 5 years of experience in a similar role.
• Excellent command of French, both spoken and written.
• Proficiency in Microsoft 365 (Word, Excel, Outlook, PowerPoint).
• Experience in OHS or legal field is an asset.
• Knowledge of CNESST processes and AIAOD is an asset.
• Bilingual in French and English is an asset.

Responsibilities

• Prepare and submit appeals to authorities (AD Directorate, Administrative Labour Tribunal, Medical Evaluation Bureau).
• Submit requests for copies of files to CNESST and follow up.
• Draft, review, and format documents per style guide.
• Rigorously track deadlines and maintain a structured filing system.
• Provide administrative support to the litigation department.
• Contribute to continuous improvement of administrative practices.
• Maintain client contact lists in Outlook and internal databases.
• Receive, distribute, and scan mail; greet visitors.

Skills

French language

Microsoft 365

Attention to detail

Education

Diploma of Vocational Studies (DVS)

Diploma of College Studies (DCS)

Tools

Sigma-RH system

CNESST knowledge

Job description

We are seeking an experienced administrative assistant to support the operations of our Occupational Health and Safety (OHS) Claims Management Department in a dynamic, high-volume environment.

Reporting to the Senior Director of OHS Claims Management, the successful candidate will play a key role in supporting operations, managing documentation, and tracking cases, particularly in the context of occupational health and safety (OHS) and, depending on the mandate, within a legal and administrative framework.

The successful candidate will also perform various administrative tasks related to greeting visitors and receiving deliveries, as well as updating tools, systems, and contact lists.

Role and responsibilities

• P repare and submit appeals to the various authorities (Administrative Review Directorate, Administrative Labour Tribunal, Medical Evaluation Bureau) ;
• Submit requests for copies of files to the CNESST and follow up on them until they are received;
• Draft, review, and format various documents (letters, notices, correspondence, reports, tables, and forms) in accordance with the style guide;
• Rigorously track deadlines (CNESST deadlines, reminders, and requests for information);
• Maintain a structured filing system that complies with legal and organizational requirements;
• Provide administrative support to the litigation department by handling various correspondence from the Tribunal;
• Contribute to the continuous improvement of administrative practices;
• Rigorously maintain the client contact list in Outlook and internal databases;
• Receive, distribute, and scan mail as needed;
• Greet visitors.

Requirements

• Hold a Diploma of Vocational Studies (DVS), Diploma of College Studies (DCS,) or other relevant training related to the position;
• Have at least 5 years of experience in a similar position;
• Have excellent command of French, both spoken and written;
• Be proficient in Microsoft 365, particularly Word, Excel, Outlook, and PowerPoint, including the layout and formatting of professional documents;
• Experience in the field of occupational health and safety (OHS) or in the legal field (a significant asset);
• Knowledge of the AIAOD (Act respecting industrial accidents and occupational diseases) and the mechanisms related to the CNESST (a significant asset);
• Knowledge of the Sigma-RH system (an asset);
• Bilingual in French and English (an asset).

Desired skills

• High level of precision and attention to detail in performing tasks;
• Excellent organizational skills and ability to manage priorities;
• Good stress management and ability to work in a deadline-driven environment;
• Professional demeanor: professional attitude, appearance, and conduct;
• Team spirit and ability to collaborate with various stakeholders.

Benefits ACT

• Annual salary ranging from $60,000 to $75,000, depending on the selected candidate’s profile;
• Competitive and progressive compensation;
• 4 weeks of vacation per year;
• Personal time off;
• Computer equipment provided;
• Ongoing training upon request;
• Employee benefits:
  • Competitive group insurance plan;
  • Competitive group RRSP plan with an employer contribution of up to 5%;
  • T elemedicine available at all times;
  • Employee and Family Assistance Program (EFAP);
  • Social activities program;
  • Indoor parking paid for by the firm;
  • Biotonix Santé app.