Administrative Assistant - Laboratory Services - Term Full-Time

Yukon Hospital Corporation; Whitehorse; On-site; CAD 44,000 - 56,000; Full time

Job summary

Yukon Hospital Corporation is seeking an Administrative Assistant for Laboratory Services on a term full-time basis at Whitehorse General Hospital. The role reports to the Laboratory Information Manager and involves coordinating outpatient lab activities, handling patient inquiries, and maintaining electronic records.

Qualifications include a high school diploma with post-secondary training in administrative/medical office areas, plus relevant hospital experience and Meditech knowledge.

Qualifications

• High School Diploma and post-secondary education in Administrative Assistant/ Medical Office Assistant required.
• One year hospital or medical office experience preferred.
• Experience with Meditech (LIS) would be assets.
• Trauma informed care, Equity, Diversity and Inclusion training desired.

Responsibilities

• Serve as the initial contact for patients and visitors.
• Coordinate clinical activities to ensure efficient outpatient laboratory operations.
• Create, update and maintain electronic records.
• Interact with physicians and other health professionals on a regular basis.
• Maintain confidentiality and uphold department values and standards.

Skills

Medical office procedures

Medical terminology

Meditech scheduling

Microsoft Office

Health and Safety Regulations

Interpersonal skills

Organization and prioritization

Maintaining confidentiality

Education

High School Diploma

Post-secondary in Administrative Assistant/ Medical Office Assistant

Tools

Meditech LIS

Microsoft Office (Word, Excel, Outlook)

Job description

Administrative Assistant - Laboratory Services - Term Full-Time

Job Category: Laboratory Services

Requisition Number: ADMIN003108

• Posted : November 2, 2026


• Full-Time


• On-site

Locations

Showing 1 location

Whitehorse General Hospital
5 Hospital Road
Whitehorse, YT Y1A3H7, CAN

Description

Term Full-Time Position (1.0FTE)

November 16, 2026 - March 31, 2027

This position is at the L04 level with an hourly pay range of $32.22 to $40.77

(PSAC Bargaining Unit)

Reporting to the Laboratory Information Manager, the incumbent provides administrative duties including; being the initial contact for patients/visitors; responsible for coordinating clinical activities to ensure the outpatient laboratory operates efficiently; creating, updating and maintaining electronic records, and interacting with various other medical professionals. The incumbent recognizes their role in creating a culturally safe environment for patients, and actively demonstrated their support, understanding and alignment with Yukon Hospitals Purpose, Vision and Values.

Knowledge, skills and abilities required:

• Knowledge of and proficiency in medical office procedures;


• Knowledge of medical terminology;


• Knowledge of computerized scheduling (Meditech);


• Proficient in Microsoft Office Software (Word, Excel and Outlook);


• Knowledge of Health and Safety Regulations;


• Ability to establish and maintain effective work relationships with colleagues, peers, patients and families;


• Ability to organize, prioritize, adapt to workload variances and resolve work related problems;


• Ability to keep current with changes and aid in implementation of accepted change;


• Ability to interview patients/clients and obtain necessary information;


• Thoroughness and strong attention to detail;


• Ability to train and orientate other health care professionals;


• Excellent interpersonal and customer skills with ability to deal with agitated patients/family/supports and physicians;


• Ability to work independently and with minimal supervision;


• Ability to take direction from multiple sources;


• Ability to maintain confidentiality;


• Maintain monthly mandatory education required by department.

The successful applicant will have a High School Diploma and post-secondary education in Administrative Assistant/ Medical Office Assistant at a recognized college or training institution. An equivalent combination of education/training and/or experience may be considered. One year of hospital or medical office experience and experience working with Meditech (LIS) would be considered assets for this position. Trauma informed care, Equity, Diversity and Inclusion training would also be desired for this position.