Administrative Assistant - Laboratory Services - Whitehorse General Hospital

Whitehorse Chamber; Whitehorse; Presencial; CAD 44 000 - 56 000; Tempo integral

Resumo da oferta

Whitehorse General Hospital is seeking an Administrative Assistant for Laboratory Services in Whitehorse, Yukon. This full-time 1.0 FTE role runs from November 16, 2026 to March 31, 2027 and pays hourly between CAD 32.22 and CAD 40.77.

The incumbent will handle patient contact, scheduling, electronic record-keeping and collaboration with medical staff. Minimum requirements include a High School Diploma with post-secondary training in Administrative Assistance or Medical Office Assistance.

Qualificações

• High school diploma or equivalent; post-secondary in Administrative Assistant/ Medical Office Assistant preferred.
• Experience in hospital or medical office setting is an asset; familiarity with Meditech (LIS) is advantageous.

Responsabilidades

• Serve as initial contact for patients and visitors.
• Coordinate outpatient laboratory activities for efficient operations.
• Create, update and maintain electronic records.
• Interact with clinicians and health care staff.
• Maintain confidentiality and professional standards.

Conhecimentos

Interpersonal skills

Confidentiality

Attention to detail

Prioritization

Formação académica

High School Diploma

Post-secondary in Administrative Assistant/ Medical Office Assistant

Ferramentas

Meditech (LIS)

Excel

Word/Outlook

Descrição da oferta de emprego

Administrative Assistant - Laboratory Services - Whitehorse General Hospital

Requisition # ADMIN003108 (PSAC Bargaining Unit)

Term Full-Time Position (1.0FTE)
November 16, 2026 – March 31, 2027
This position is at the L04 level with an hourly pay range of $32.22 to $40.77
Are you looking to be part of an exceptional and passionate health care team in one of Canada’s most spectacular natural environments with vast and stunning wilderness at your doorstep?
Yukon Hospitals strives to cultivate an environment of passionate and engaged people with a culture that values growth, work/life balance, and wellness in helping all our people reach optimal ability. Our organization is an integrated system of hospitals: Whitehorse General Hospital (79 beds), Watson Lake Community Hospital (6 beds) and Dawson City Community Hospital (6 beds).
Reporting to the Laboratory Information Manager, the incumbent provides administrative duties including; being the initial contact for patients/visitors; responsible for coordinating clinical activities to ensure the outpatient laboratory operates efficiently; creating, updating and maintaining electronic records, and interacting with various other medical professionals. The incumbent recognizes their role in creating a culturally safe environment for patients, and actively demonstrated their support, understanding and alignment with Yukon Hospitals Purpose, Vision and Values.
Knowledge, skills and abilities required:

• Knowledge of and proficiency in medical office procedures;
• Knowledge of medical terminology;
• Knowledge of computerized scheduling (Meditech);
• Proficient in Microsoft Office Software (Word, Excel and Outlook);
• Knowledge of Health and Safety Regulations;
• Ability to establish and maintain effective work relationships with colleagues, peers, patients and families;
• Ability to organize, prioritize, adapt to workload variances and resolve work related problems;
• Ability to keep current with changes and aid in implementation of accepted change;
• Ability to interview patients/clients and obtain necessary information;
• Thoroughness and strong attention to detail;
• Ability to train and orientate other health care professionals;
• Excellent interpersonal and customer skills with ability to deal with agitated patients/family/supports and physicians;
• Ability to work independently and with minimal supervision;
• Ability to take direction from multiple sources;
• Ability to maintain confidentiality;
• Maintain monthly mandatory education required by department.

The successful applicant will have a High School Diploma and post-secondary education in Administrative Assistant/ Medical Office Assistant at a recognized college or training institution. An equivalent combination of education/training and/or experience may be considered. One year of hospital or medical office experience and experience working with Meditech (LIS) would be considered assets for this position. Trauma informed care, Equity, Diversity and Inclusion training would also be desired for this position.
Indigenous Workforce Initiative - We are committed to having a workforce that reflects the community we serve. When you apply for a job, you can choose to identify as Indigenous in your application. Please do so in whatever manner you feel accurately reflects who you are. Yukon Hospitals’ Indigenous Engagement Advisor will then contact you to offer support with your application, share information about training or mentorships, and answer any questions you may have. All self-identification information will remain confidential.
Yukon Hospital Corporation is committed to employment equity. All qualified candidates are encouraged to apply, however, only those candidates selected for further consideration will be contacted. Unfortunately, at this time, we are unable to consider resumes from International applicants. Candidates must be legally entitled to work in Canada in order to apply, i.e. have Landed Immigrant Status, Work Visa, or be a Canadian Citizen.
Posting Date: November 2, 2026