Administrative Assistant III

Capital One; Toronto; On-site; CAD 79,200 - 90,300; Full time

Benefits offered by this job

Hybrid work environment with 3 days in the office

Work From Home allowance

Up to $3,000 in mental health coverage

Up to $5,000 in tuition subsidies per year

Job summary

Capital One in Toronto is looking for an experienced Administrative Assistant III to support multiple executives in a fast-paced environment. The role involves managing calendars, organizing events, and handling various administrative tasks to help achieve departmental goals.

The ideal candidate should have strong organizational and communication skills, with at least 2 years of relevant experience and proficiency in Google Suite or Microsoft Office Suite.

Qualifications

• At least 2 years of Administrative experience.
• At least 2 years of experience in Google Suite or Microsoft Office Suite (Outlook, Excel, Word, PowerPoint).

Responsibilities

• Provide calendar management for multiple executives.
• Organise logistics for executive meetings and events.
• Coordinate travel arrangements and create expense reports.
• Prepare business communication documents.
• Maintain high levels of customer service.

Skills

Calendar management

Organizational skills

Communication skills

Multitasking

Problem-solving

Education

High School Diploma or equivalent

Tools

Google Suite

Microsoft Office Suite

Job description

161 Bay Street (93021), Canada, Toronto, Ontario.

Administrative Assistant III – Toronto, Canada

Capital One Canada has been on a mission to change banking for good and build relationships by making credit accessible, simple, intuitive and rewarding. We want to help Canadians succeed with credit, because we believe in people — in our customers, in our associates, and in talent like you!

We are looking for an exceptionally bright, multitasking, and self‑motivated experienced Administrative Support Assistant III to support 3 to 5 executives in a fast‑paced tech‑savvy environment. You will partner with multiple executives to handle administrative tasks freeing up their time to focus on department and company goals.

Responsibilities

• Provide heavy and detailed proactive calendar management for multiple executives, interacting with both internal and external leaders, assistants and other stakeholders to coordinate a variety of complex executive meetings. This will include accurate and verified subjects, attendees, supporting documentation and preparation, demonstrating flexibility and problem‑solving abilities to adjust or prioritize schedules based on last‑minute changes.
• Organise and coordinate logistics of executive meetings, events and off‑sites through heavy partnership and collaboration with other departments. Logistics include catering, room/venue booking, audio/video and other essential services as needed to ensure meetings run smoothly.
• Coordinate travel arrangements and create expense reports in a timely manner using Capital One systems.
• Assist leaders with the preparation and distribution of presentation material.
• Prepare professional business communication documents including memos, letters, and emails.
• Answer incoming calls and provide support as required by capturing detailed, inclusive messages that allow the executive to respond effectively.
• Potentially screen executive emails to support prioritization.
• Build and maintain good business relationships with executives and administrative staff across our various organizations.
• Participate in general administrative duties (copying and faxing), distributing mail, ordering supplies, coordinating meals, managing celebratory events, ad‑hoc projects, committees and/or group events.
• Maintain the highest level of customer service externally and internally across the entire business.
• Promote a fun and team‑oriented work environment.

Basic Qualifications

• At least 2 years of Administrative experience.
• At least 2 years of experience in Google Suite or Microsoft Office Suite (Outlook, Excel, Word, PowerPoint).

Preferred Qualifications

• High School Diploma, GED or equivalent certification.
• At least 5+ years of experience as an Executive Assistant or Administrative Assistant in a fast‑paced environment.
• At least 3+ years of calendar management supporting multiple executives.
• At least 1+ years of experience in Google Suite.
• At least 1+ year of meeting and event planning experience.
• Experience setting up video conference and Zoom/Skype technology for meeting users.
• Experience planning ahead and managing time effectively.
• Excellent written and verbal communication skills.
• Excellent organizational skills.

You Should Apply If You

• Have worked with, and represented, the most senior leaders in an organization with success and the highest level of professionalism.
• Can take what others see as chaos and create a clear plan through organization and attention to detail.
• Gain deep personal satisfaction from problem solving, driving results and ensuring a job well done.
• Are exceptionally detail‑oriented, easily finding typos and correcting inaccuracies and inconsistencies.
• Never let the smallest of things slip through the cracks.
• Are proactive, finding ways around, through, or over any hurdle in your path.
• Are a multitasker, juggling multiple projects and deadlines simultaneously while maintaining your focus and comfort with evolving priorities.
• Gain energy from helping and supporting people through problem solving.
• Are a skilled written and verbal communicator.
• Have a growth mindset, are able to learn from your mistakes and are always seeking new knowledge.
• Are not one to focus on what went wrong but rather what you can do better next time to prevent negative outcomes.
• Love doing things efficiently.
• Constantly strive to make things better.

Benefits

• Hybrid work environment with 3 days in the office.
• One‑time Work From Home allowance.
• Head office located conveniently across the street from Union Station.
• Support for physical, financial and emotional well‑being.
• Up to $3,000 in mental health coverage.
• Up to $5,000 in tuition subsidies per year.

Compensation

The expected annual salary range for this position is $79,200 – $90,300. This role is also eligible to earn performance‑based incentive compensation, which may include cash bonus(es). Incentives could be discretionary or non‑discretionary depending on the plan.

Equal Opportunity Employer

Capital One Canada is an equal opportunity employer committed to fostering a diverse and inclusive work environment. We consider all qualified applicants and will meet the needs of those requiring reasonable accommodations. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1‑800‑304‑9102 or via email at [e-mail].

For technical support or questions about Capital One's recruiting process, please send an email to [e-mail].

Capital One may use automated decision‑making processes for certain purposes as part of the candidate screening process. Every hiring decision is ultimately made by hiring managers, business interviewers, and recruitment professionals.