Administrative Assistant III

Startdate; Grande Prairie; In loco; CAD 36.000 - 48.000; Tempo pieno

Descrizione del lavoro

The City of Grande Prairie Recreation Department is hiring a Casual Administrative Assistant III. This role provides administrative support across financial management for 10+ facilities, handling RMS/ERP timekeeping, memberships, and customer service with high accuracy.

The successful applicant will have a business admin diploma (or bookkeeping background) and strong data entry, communication, and organizational skills to thrive in a fast-paced environment.

Competenze

• Diploma in Business Administration or related field with 1–2 years experience.
• Or Basic Bookkeeping course with 5+ years of related experience.
• Familiarity with recreation management, financial processing, and timekeeping.

Mansioni

• Respond to customers by phone, email, and in person within timeframes.
• Accurate data entry and financial document processing using RMS/ERP/timekeeping.
• Creation and updating of checklists, forms, and procedures.
• Data collection, reporting, and statistical compilation in various systems.
• Administration and processing of memberships.
• Assisting with payroll-related duties and time card checks.

Conoscenze

Data entry

Customer service

Recreation management systems

Financial processing

Timekeeping

Facilities programs knowledge

Formazione

Diploma in Business Administration

Basic Bookkeeping course

Strumenti

Recreation Management System (RMS)

ERP system

Timekeeping software

Descrizione del lavoro

The City of Grande Prairie is a vibrant, growing communitylocated in the beautiful Peace Country region of Alberta. We are committed toproviding exceptional public service and enhancing the quality of life for allresidents. Grande Prairie is a great place to live, work, and play.

Our Recreation Department is looking for a Casual Administrative Assistant III to join the team.

Position Responsibilities

This position reports to the CKC Finance Manager and workscollaboratively to provide administrative support directly related to thefinancial management of Recreation which spans 10+ municipally operatedfacilities and includes the functions of Administration, Aquatics, PoolOperations, Certified Fitness Programs, Guest Services, Operations Logistics& Custodial, and Ice Operations.

You address customer service requests and are meticulous inusing the Recreation Management System (RMS), Enterprise Resource Planning(ERP) and timekeeping systems to create transaction records for a varietyofprograms and services. You will be responsible for performing a widerange of deadline-driven administrative, customer service, and financial dutiesin a dynamic, fast-paced, and challenging work environment. You are expected toprovide a high degree of service excellence to internal and external customers,vendors, service providers, members, and guests while maintaining a high degreeof accuracy, confidentiality, and professionalism.

Duties include but are not limited to:

• Accuratedata entry and financial document processing using the RMS, ERP, andtimekeeping systems
• Creationand updating of checklists, forms, procedures, and various knowledge-basedocuments
• Conductingresearch and data collection, reporting, and statistical compilation invarious systems
• Administrationand processing of various types of memberships
• Assistingwith employee time card checking, correction, and other payroll-relatedduties
• Performinghealth and safety-related training and tasks
• Respondingto customers with service requests and concerns by phone, email, andin-person within expected time frames
• Processingcancellations and refunds for Recreation programs and services
• Addressingcollections for NSF and overdue accounts
• Assistingwith donation request review and administration

Qualifications

The successful applicant will have a diploma in BusinessAdministration, (or related field) with 1 to 2 years directly related workexperience. Alternatively, a candidate who has completed a Basic Bookkeepingcourse and has 5 or more years of directly related experience could beconsidered. A strong background in data entry and customer service,previous experience with systems used for recreation management, financialprocessing, and timekeeping, and a knowledge of facility programs, services, businessprocesses and City policies would be an asset.

Other knowledge and skills you have include:

• Strongcomputer/technological skills (word processing, charts, spreadsheets,database operation, internet applications)
• Strongwritten and verbal communication skills
• Experiencewith finance-related work and demonstrated understanding of financialconcepts
• Demonstratedproficiency in large volumes of data entry and data management
• Abilityto work well under pressure to meet set deadlines
• Exceptionalorganization and time management skills with the ability to prioritize andmanage multiple conflicting priorities
• Excellentcustomer service skills and the ability to professionally respond todiverse customer service requests
• Demonstratesinitiative and the ability to work equally well as part of the team andindependently
• Proventrack record of accuracy in data entry
• Abilityto problem solve while exercising good judgment
• Abilityto be flexible and adaptable

Hours

Primarily on a call-in basis for weekday coverage, with thespecific schedule being determined by theimmediate supervisor.Aspart of a busy recreational facility, flexibility for occasional support onweekends for special events is required.

Compensation

Starting Salary $30.63 per hour as per theOut-of-Scope Agreement.