Administrative Assistant II

Intello Technologies Inc.; Toronto; Hybrid; CAD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a dedicated Administrative Assistant to provide essential support to their team. This role involves managing queries, producing reports, and maintaining databases while ensuring accuracy and adherence to standards. The ideal candidate will thrive in a hybrid work environment, demonstrating strong organizational skills and attention to detail. Join a forward-thinking company that values innovation and teamwork, offering a competitive salary and a comprehensive benefits package, including opportunities for professional growth and community engagement.

Benefits

Comprehensive total rewards package

Minimum 3 weeks of vacation

Flexible benefits plan

Generous pension and share purchase programs

Career growth opportunities

Community engagement programs

Qualifications

• Ability to investigate issues and present recommendations.
• Experience in office administration functions.
• Good judgment in discerning priority issues.

Responsibilities

• Provide administrative support and handle queries.
• Produce reports and maintain databases accurately.
• Track and maintain office files and supplies.

Skills

Office administration procedures

Budget reporting

Payroll reporting

Data monitoring

Keyboarding skills

Analytical skills

Communication skills

Education

Experience in office administration

Working knowledge of business software

Knowledge of SAP

Tools

Personal Computer

Common business software applications

Job description

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Edmonton, AB, CA, T5J 0E5 Burnaby, BC, CA, V5G 4S4

Jobs by Category: Operations

Job Function: Administrative

Status: Full Time

Schedule: Regular

Description

KEY PURPOSE:

To provide administrative assistance to the department and/or manager(s) in accordance with departmental and administrative procedures, standards and practices.

MAIN RESPONSIBILITIES:

Administrative Support
Act as a focal point to handle queries, issues or discrepancies.
Produce, compile reports, spreadsheets, statistics, agendas, presentations, graphs, flowcharts, correspondence, lists; maintain, update databases, schedules, website content etc. utilizing common business or departmental specific software applications.
Perform a variety of job related business processing functions related to budgets, payroll time reporting, expense statements, invoices, etc., utilizing a variety of corporate systems; verify and/or monitor information for completeness, accuracy and adherence to standards; investigate variances and initiate corrective action.
Provide general office administration support such as sort and distribute mail, reports and correspondence; maintain calendar(s) and arrange meetings, conferences, travel, security, etc.; track and maintain files, records and office supplies.

RESULTS OR OUTCOMES:

Queries are effectively handled and/or referred to others according to established procedures, practices and standards.
Accurate and timely preparation, production, processing and distribution of reports, documents and correspondence according to procedural requirements.
Budget variances are identified, recorded and resolved or referred to others in a timely fashion.
Files and records are current and accurate.

KEY JOB REQUIREMENTS:

• Skills and Knowledge
• Of office administration procedures and practices.
• Of job related business processes to assist with budget, payroll reporting and related functions.
• Of job related systems and databases.
• Of common business software applications.
• To operate standard office equipment.

Effort

• Focus on monitor and fine print data.
• Keyboarding

Responsibility

• Produce and process information accurately and in a timely fashion.
• Monitor information, identify discrepancies and initiate corrective action.

Working Conditions

• Hybrid role based in a professional office setting, requiring minimum 3 days per week on-site

OTHER:

Performs other functions as assigned which do not affect the value of the job.

Compensation: $21.35 per hour plus comprehensive benefits package.

Qualifications

• Ability to investigate issues, make sound judgments and present recommendations to management.
• Ability to deal with individuals from all organizational levels, internal and external customers.
• Successful experience in an office administration function.
• Working knowledge of Personal Computer business software and/or corporate systems.
• Working knowledge of SAP.
• Good judgment in discerning priority and non-priority issues, making decisions based on logical assumptions and factual information.
• Ability to effectively compile information, analyze data and make sound judgments.
• Maintain a high degree of accuracy and attention to detail.
• Must possess keyboarding skills.
• Must possess Personal Computer navigational skills.
• Demonstrated professional oral and written communications skills.
• Self-motivated, work well with minimal or no direct supervision.
• Ability to effectively handle both favourable and unfavourable customer interactions.
• Demonstrated ability to identify problems and situations, take appropriate action, implement solutions or escalate as required.
• Ability to work effectively in a team environment and collaboratively with other departments.
• Maintain a high level of performance under the pressure of time constraints and a fast-paced changing environment.
• Demonstrated ability in planning and organizing to meet scheduled deadlines.
• Commit to continuous learning. Demonstrate the ability to learn and apply learned skills to related situations and complete and pass all related exams.

Salary Range:

Performance Bonus or Sales Incentive Plan:

Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. In addition, TELUS offers rewarding benefits, which may vary per job function, such as:

• Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
• Flexibility to work in-office, virtually or a combination of both
• Generous company matched pension and share purchase programs
• Opportunity to give back to communities in which we work, live and serve
• Career growth and learning & development opportunitiestodevelop your skills
• And much more …

Please note that the compensation shown in the job postingmay be subject to change in 2025.

A bit about us

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.

You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.

Note for Quebec candidates: if knowledge of English is required for this position, it is because the team memberwill be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.

Operations

We’re the ones that design, build, repair and maintain the billions of dollars’ worth of the infrastructure that keeps more than 15.2 million Canadians connected.

We are honoured to be recognized

1.4M
Days volunteered in our communities.

70%
Team members that work at home or are mobile.

15.2
Million customers that TELUS is serving across Canada.

Accessibility

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.