Administrative Assistant I - Ophthalmology Office

University Health Network; Toronto; Hybrid; CAD 45,000 - 57,000; Full time

Benefits offered by this job

HOOPP pension

Transit access

Flexible work environment

Development opportunities

Corporate discounts

Job summary

University Health Network in Toronto Western Hospital's Ophthalmology Office is seeking an Administrative Assistant I to provide reception and clerical support within a busy academic clinic. You will manage patient charts, scheduling, calendars, and coordinate unit functions to ensure smooth daily operations.

The ideal candidate will have Grade XII, a post-secondary office administration certificate, and at least two years of clerical experience, with health-care exposure and strong

Qualifications

• Completion of Grade XII
• Completion of a recognized post‑secondary office administration program at the certificate level or equivalent preferred
• Two (2) year related clerical experience required
• Word processing and spreadsheet experience; MS Office
• Experience in a health care environment
• Knowledge of medical terminology
• Excellent organizational, time management and prioritization skills
• Strong interpersonal and customer service skills
• Good verbal and written communication skills
• Ability to work in stressful situations

Responsibilities

• Performing reception responsibilities
• Providing clerical support
• Organizing and maintaining patient charts; filing systems
• Scheduling and coordinating appointments/meetings/events
• Maintaining calendars/schedules
• Coordinating unit administrative functions
• Ensuring efficient operation of the unit
• Maintaining billing records
• Performing other duties as required

Skills

Reception duties

Clerical tasks

Office administration

Customer service

Time management

Communication skills

Problem solving

Ability to work under stress

Microsoft Office

Medical terminology

Education

Grade XII

Office administration certificate

Two years clerical experience

Tools

Word processing

Spreadsheets

Microsoft Office

Job description

Administrative Assistant I - Ophthalmology Office

• Full-time
• Department: Krembil Brain Institute
• Compensation: CAD 23.14 - CAD 28.92 - hourly

UHN is Canada's #1 hospital and the world's #1 publicly funded hospital. With 10 sites and more than 44,000 TeamUHN members, UHN consists of Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute, The Michener Institute of Education and West Park Healthcare Centre. As Canada's top research hospital, the scope of biomedical research and complexity of cases at UHN have made it a national and international source for discovery, education and patient care. UHN has the largest hospital-based research program in Canada, with major research in neurosciences, cardiology, transplantation, oncology, surgical innovation, infectious diseases, genomic medicine and rehabilitation medicine. UHN is a research hospital affiliated with the University of Toronto.

UHN’s vision is to build A Healthier World and it's only because of the talented and dedicated people who work here that we are continually bringing that vision closer to reality.

Union: Non-Union
New or Replacement Position: New
Number of vacancies: 1
Site:Toronto Western Hospital
Department:Krembil Brain Institute - Ophthalmology
Reports to:Manager/Physician
Work Model: In-Office
Salary: $23.14 to $28.92 per hour
Hours:37.5 hours per week
Shifts: Mon-Fri0800-1600/7:30-3:30
Status: Full-Time Permanent
Closing Date: September 21, 2026

Position Summary

The Administrative Assistant I, General is responsible for providing administrative and reception support within the Ophthalmology Program at the University Health Network. This role involves managing a broad range of administrative responsibilities in a dynamic academic and clinical environment. The ideal candidate will be resourceful, detail-oriented, and able to manage multiple priorities while providing strong support to physicians and learners.

Duties

• Performing reception responsibilities
• Providing clerical support
• Organizing and maintaining patient charts, electronic and paper information filing systems
• Performing patient administration functions including scheduling and coordinating appointments/meetings/events
• Maintaining written and/or electronic calendar/schedules, etc
• Coordinating unit administrative functions
• Ensuring the efficient operation of the unit, within the scope of authority
• Maintaining billing records
• Performing other duties consistent with the job classification, as required

• Completion of Grade XII
• Completion of a recognized post‑secondary office administration program at the certificate level or equivalent preferred
• Two (2) year related clerical experience required
• Previous on‑the‑job word processing and spreadsheet experience required; experience working in a Microsoft Office software environment
• Experience working in a health care environment
• General knowledge of office practices, processes and procedures
• Knowledge of medical terminology
• Knowledge of Emergency Assistance Codes
• Excellent organizational, time management and prioritization skills
• Very good interpersonal and customer service skills
• Good verbal and written communication skills
• Good problem solving skills
• Ability to produce high quality work in accordance with Hospital standards
• Ability to work effectively and safely when dealing with stressful situations

In addition to working alongside some of the most talented and inspiring healthcare professionals in the world, UHN offers a wide range of benefits, programs and perks. It is the comprehensiveness of these offerings that makes it a differentiating factor, allowing you to find value where it matters most to you, now and throughout your career at UHN.

• Competitive offer packages
• Government organization and a member of the Healthcare of Ontario Pension Plan (HOOPP https://hoopp.com/ )
• Close access to Transit and UHN shuttle service
• A flexible work environment
• Opportunities for development and promotions within a large organization
• Additional perks (multiple corporate discounts including: travel, restaurants, parking, phone plans, auto insurance discounts, on-site gyms, etc.)

Current UHN employees must have successfully completed their probationary period, have a good employee record along with satisfactory attendance in accordance with UHN's attendance management program, to be eligible for consideration.

Please be advised that a Criminal Record Check may be required of the successful candidate.

If it is determined that any information provided by a candidate be misleading, inaccurate or incorrect, UHN reserves the right to discontinue with the consideration of their application.

UHN is an equal opportunity employer committed to an inclusive recruitment process and workplace. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.