Administrative Assistant I, Branch Operations - Temporary, Full-time

VON Canada; Ontario; On-site; CAD 40,000 - 60,000; Full time

Job summary

An established industry player is seeking a detail-oriented Administrative Assistant I to provide essential support in a dynamic office environment. This role involves managing correspondence, organizing schedules, and ensuring smooth operations for the team. The ideal candidate will excel in communication and customer service while maintaining high accuracy and confidentiality. Join a dedicated team where your contributions will enhance the quality of service provided to the public. If you thrive in a collaborative setting and are ready to make a difference, this opportunity is for you.

Qualifications

• Post-secondary education in office administration or related field.
• Proficiency in Windows OS and MS Office Suite programs.

Responsibilities

• Provide administrative support to the site management team.
• Manage filing systems and ensure confidentiality of documents.
• Schedule meetings and prepare general correspondence.

Skills

Excellent oral and written communication skills

Strong organizational skills

Excellent customer service skills

High level of accuracy and attention to detail

Ability to maintain confidentiality

Education

Post-secondary education in office administration

Experience with scheduling software

Experience in a unionized environment

Tools

MS Office Suite

Cognos

Job description

Requisition Details

Employment Status: Temporary, Full-time (1.0 FTE)

Program Name: Branch Operations

Number of Hours Bi-Weekly: 75 Work Schedule: Days Anticipated End Date: November 2025

Location: Chatham-Kent

On-Call: No

Existing Vacancy: Yes - we're currently hiring candidates for an existing vacancy in this position.

**Job Summary:** The Administrative Assistant I is responsible for administrative support functions to assist VON in providing quality service to the public. The position acts as a resource for the site management team and other team members in the office by collecting and responding to incoming correspondence, creating and formatting documents, and other related job functions. **Key Responsibilities:**

• Responds to any general inquiries including answering telephone calls and ensuring staff, volunteers, clients and visitors are greeted and directed to the appropriate resource in a friendly courteous manner.
• Responds to messages from the answering service as required.
• Greets and directs all in-office visitors and in-coming calls.
• Ensures incoming and outgoing correspondence is distributed accordingly and in a timely manner.
• Responsible for the mail pick-up and drop off.
• Answers general inquiries regarding the VON organization with informed and satisfactory responses.
• Distributes departmental mail, including mail outs, postal meter, and internal departmental mail.
• Schedules and organizes meetings and appointments as requested.
• Prepares all general correspondences, memos, forms, minutes, brochures, invitations, staff lists, reports and other documents as directed.
• Assists in the production of newsletters (including collection of material, typing/formatting and photocopying/printing) and in standardizing processes and forms.
• Manages filing systems for all client, personnel and general files, ensuring accuracy, security and confidentiality.
• Updates policies/procedures and manuals as required.
• Inputs relevant information and produce reports, statistics and data as directed for the efficient operation of the function.
• Orders supplies, receives and maintains an inventory of required supplies.
• Collaborates with teams for to organize logistics for special projects, events and seminars.
• Receives and receipts donation, and bill payments.
• Prepares bank deposits.
• Performs other duties as assigned.
  
  

External And Internal Relationships

• Communicates regularly and follow up with employees, managers and corporate services staff.
  
  

Education, Designations And Experience

• Post-secondary education in office administration, office information technology or a related field or related relevant experience
• Proficiency in Windows OS and MS Office Suite programs
• Experience with scheduling software and Cognos is considered an asset
• Experience with a unionized environment is considered an asset.
  
  

Skill Requirements

• Excellent oral and written communication skills
• Strong organizational skills with an ability to prioritize and multi-task
• Excellent customer service skills
• High level of accuracy and attention to detail
• Able to work both independently and within a team
• Ability to maintain confidentiality at all times
  
  

Other

• Criminal records and vulnerable sector check
• The use of Personal Protective Equipment (PPE) may be required.
  
  

Working conditions and physical demands: This role requires a detail-oriented approach in a dynamic environment, with physical activity including lifting, carrying (using proper techniques), bending, reaching, kneeling, and other movements that emphasize good body mechanics. Individuals in the role are required to walk, sit, stand, and climb stairs throughout the day, with some tasks requiring fine hand movements.