Administrative Assistant - Front Desk

Mission Community Services Society; Mission; On-site; CAD 33,530 - 38,407; Part time

Job summary

Mission Community Services Society is seeking an Administrative Assistant to be the first point of contact for clients and visitors. You will screen calls, greet visitors, handle inquiries by phone and email, and provide clerical support.

Responsibilities include assisting with client intake, scheduling, mail distribution, and light data entry. A strong emphasis is placed on communication, organization, and the ability to work with diverse clients in a community-focused setting.

Qualifications

• Minimum of six months of recent related experience.
• Excellent communication, organizational, computer and problem-solving skills are essential.
• Able to work with a variety of clients.
• Knowledge of the City of Mission and local resources is an asset.
• Successful completion of a criminal record check for the vulnerable sector is required.

Responsibilities

• Greets clients, suppliers and visitors in a professional and friendly manner.
• Answers phone and in-person inquiries and routes to appropriate staff.
• Assists with client intake and booking appointments with staff.
• Sorts and distributes mail and handles basic data entry and record-keeping.

Skills

Communication skills

Organizational skills

Computer skills

Problem-solving

Client service

Criminal record check

Job description

Mission Community Services Society is dedicated to helping people, changing lives, and building community. With a legacy dating back to 1972, MCSS has continuously strived to support community members in need.

The Administrative Assistant is the first point of contact for clients & office visitors. The Administrative Assistant will screen and direct calls, greet visitors and respond to inquiries via phone/email. In addition, they will perform general office duties and provide administrative & clerical support.

What you'd be doing:

• Greets clients/suppliers/visitors to the organization in a professional and friendly manner.
• Answers phone and/or in person inquiries and routes to appropriate staff members if required. Responds to routine queries about the organization and services provided.
• Assists with client intake by obtaining basic information, assisting in completing forms, and booking appointments with staff in accordance with established guidelines.
• Sorts and distributes incoming mail and processes outgoing mail/deliveries.
• Performs basic data entry functions such as inputting information into databases and contact lists; Maintains and updates filing, inventory, mailing lists, registers and/or other records either manually or using a computer.

What you bring:

• A minimum of six (6) months of recent related experience
• Excellent communication, organizational, computer and problem-solving skills essential
• Able to work with a variety of clients
• Knowledge of the City of Mission and local resources considered an asset
• Successful completion of a criminal record check for the vulnerable sector is required

Job Posting #: 202607021

Wage: Grid 5 ($24.34 - $27.88)

Schedule: Part Time, Monday to Friday, 30 hours per week (12:00pm - 6:00pm)