Administrative Assistant, Food & Beverage

Maple Leaf Sports & Entertainment Partnership; Toronto; On-site; CAD 30,000 - 36,000; Full time

Job summary

Maple Leaf Sports & Entertainment Partnership (MLSE) is seeking an Administrative & Operations Support specialist for its Food & Beverage teams. You will assist leadership across Real Sports, e11even, Hot Stove Club, Platinum Club and more, handling onboarding, documentation and safety compliance.

Ideal candidates bring strong organizational and communication skills, plus experience in hospitality or high-volume settings.

Qualifications

• Must be available Monday to Friday with daytime and occasional evening shifts.
• Experience in Food & Beverage, hospitality, restaurant or high-volume operations is an asset.
• Strong organizational skills to manage multiple priorities in a fast-paced environment.
• Highly detail-oriented with accuracy and follow-through.
• Strong interpersonal, written and verbal communication skills.
• Proactive and adaptable to changing priorities and operational needs.
• Professionalism, integrity, confidentiality and discretion.
• Proficient with Microsoft Office 365 and comfortable learning workforce systems.
• Ability to work independently while collaborating with multiple teams and leaders.
• Solid understanding of Food & Beverage operations and service standards is an asset.

Responsibilities

• Provide administrative support to Restaurant, Quick Service and Warehouse leadership teams.
• Assist with recruitment and hiring, including job postings, interview coordination and pre-employment requirements.
• Coordinate employee onboarding, including orientation, venue access, uniforms and required documentation.
• Prepare and maintain employee documentation in accordance with CBAs and policies.
• Maintain employee records, training certifications and policy acknowledgements.
• Support Health & Safety administration, compliance documentation and audits.
• Maintain and update menus, takeout and delivery platforms, and web-based applications.
• Prepare reports, spreadsheets, presentations and other departmental documents.
• Coordinate meetings, training sessions and internal communications.
• Support Food & Beverage projects, events and operational initiatives.
• Adhere to MLSE service standards and Health & Safety requirements.
• Perform other administrative duties as required.

Skills

Organizational skills

Attention to detail

Communication skills

Adaptability

Discretion and professionalism

Tools

Microsoft Office 365

Job description

Powered by Passion. United by Purpose. Build for Impact. At Maple Leaf Sports & Entertainment Partnership (MLSE), we exist to deliver the ultimate fan experience by lifting trophies, spirits, and communities - united as one. We're more than a workplace. We are a team of passionate people, boldly building the future of sport and entertainment, together. We believe in the power of play, the strength of collaboration, and the energy that comes from showing up with purpose. From the ice to the pitch, the hardwood to the digital arena, we’re proud to be the driving force behind the Toronto Maple Leafs (NHL), the Toronto Raptors (NBA), Toronto FC (MLS), Toronto Argonauts (CFL) and development teams with the Toronto Marlies (AHL), Raptors 905 (NBA G League), Toronto FC II (MLS NEXT Pro League) and Raptors Uprising Gaming Club, the Toronto Raptors Esports franchise in the NBA 2K League. We bring these teams – and world-class entertainment – to life at our iconic venues, including Scotiabank Arena, BMO Field, Coca-Cola Coliseum, Ford Performance Centre, BMO Training Ground, and OVO Athletic Centre. Off the field, we serve up elevated dining at e11even, Real Sports, and our signature club spaces like Hot Stove Club, ScotiaClub, and Platinum Club. Through MLSE Foundation and MLSE LaunchPad, we use the power of sport to help youth facing barriers reach their full potential. Since 2009, we’ve invested more than $45 million into Ontario communities -- and we’re just getting started. This is what it means to be One MLSE: a culture where everyone plays a role, everyone belongs, and everyone contributes to something bigger than themselves. So, if you're ready to play with purpose, grow with passion, and win as one,

We know that great candidates come from a variety of backgrounds and experiences. Your unique perspective, transferable skills, and lived experience may be exactly what we’re looking for.

Job Description As a valuable member of the Food & Beverage team, you will provide administrative and operational support across Real Sports, e11even, Hot Stove Club, Platinum Club, ScotiaClub, Quick Service and Warehouse operations. Working closely with Food & Beverage leadership, you will support employee administration, compliance and day-to-day operational needs.

Key Responsibilities

• Provide administrative support to Restaurant, Quick Service and Warehouse leadership teams.
• Assist with recruitment and hiring, including job postings, interview coordination and pre-employment requirements.
• Coordinate employee onboarding, including orientation, venue access, uniforms and required documentation.
• Prepare and maintain employee documentation, including coaching forms, disciplinary letters and employment-related correspondence in accordance with applicable Collective Bargaining Agreements (CBA) and company policies.
• Maintain employee records and track certifications, training requirements and policy acknowledgements.
• Support Health & Safety administration, compliance documentation, operational audits and required reporting.
• Maintain and update menus, takeout and delivery platforms, and other web-based applications as required.
• Prepare reports, spreadsheets, presentations and other departmental documentation.
• Coordinate meetings, training sessions, departmental communications and employee engagement initiatives.
• Support Food & Beverage projects, events and other operational initiatives as required.
• Adhere to MLSE service standards, policies and Health & Safety requirements.
• Perform other administrative duties as required.

Qualifications

• Must be available to work Monday to Friday, including daytime and occasional evening shifts based on business needs.
• Previous administrative experience in Food & Beverage, hospitality, restaurant or high-volume operations is an asset.
• Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
• Highly detail-oriented with a focus on accuracy and follow-through.
• Strong interpersonal, written and verbal communication skills.
• Proactive and adaptable approach to changing priorities and operational needs.
• Demonstrated professionalism, integrity, confidentiality and discretion.
• Proficient with Microsoft Office 365 and comfortable learning workforce management and other web-based systems.
• Ability to work independently while collaborating effectively with multiple teams and leaders.
• Solid understanding of Food & Beverage operations and service standards is an asset.
• Work in compliance with the provisions of the Occupational Health & Safety Act.
• An alignment with MLSE’s Vision and Values and a commitment to delivering exceptional experiences for employees and guests.

Job Posting

Compensation Range/Rate: $22.00-$26.00

At MLSE, we are committed to building an equitable, diverse and inclusive organization. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.

MLSE will provide reasonable accommodation for qualified individuals with disabilities in the job application process. If you have difficulty using our online application system and you need an accommodation due to a disability, please email [e-mail]. This email is only for accommodation requests. Resumes sent to this email address will not be considered.

Our Growth is Creating Great Opportunities! Our team is expanding, and we want to hire the most talented people we can. Continued success depends on it!

Thanks for your interest in working on our team!